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Overview of Queen Kapiolani Hotel

Photo gallery

Featured Image
Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

Queen Kapiolani Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHonolulu Zoo2 min walk
    Popular LocationWaikiki Beach8 min walk
    Popular LocationRoyal Hawaiian Center16 min walk
    AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

About this area

Honolulu

Located in Honolulu's Waikiki neighborhood, Queen Kapiolani Hotel is in a regional park and near the beach. Royal Hawaiian Center and International Market Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Honolulu Zoo - 2 min walk
  • Sans Souci Beach - 2 min walk
  • Waikiki Beach - 8 min walk
  • Duke Kahanamoku Statue - 9 min walk
  • Royal Hawaiian Center - 16 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • DECK. Bar & Grille – Serves breakfast, lunch, and dinner daily.

About this property

Queen Kapiolani Hotel

4-star Honolulu hotel in Waikiki, walk to Honolulu Zoo
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 315 rooms offer WiFi, refrigerators, and LCD TVs with cable channels. Other amenities available to guests include room service, free local calls, and hair dryers.
Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 45.99 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 25 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 45.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 45.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 759 out of 1486 reviews
5 - Excellent 51%
Rating 4 - Good. 481 out of 1486 reviews
4 - Good 32%
Rating 3 - Okay. 160 out of 1486 reviews
3 - Okay 11%
Rating 2 - Poor. 54 out of 1486 reviews
2 - Poor 4%
Rating 1 - Terrible. 32 out of 1486 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and amazing views
Stayed 7 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located at the end of the tall hotels on Waikiki Beach. If you get a room with a balcony facing DiamondHead you will have a beautiful of the volcano and the ocean. Rooms are spacious and clean. Hotel is decorated in a retro theme which is pretty neat history lesson as you wait for an elevator. The staff is friendly and helpful. The beach is just a few steps away but the hotel has a really nice pool area if that is what you choose. No complaints and would stay here again if I come back.
Stayed 7 nights in May 2021

4/5 Good

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So, the hallway adjacent to our room smelled like rotten garbage for several days. We booked the best room in the hotel and because the gap under the door was so big, that smell permeated our room for four or five days, and was noticeable at times after that as well. In addition, the room service is poorly run and disorganized. Order food that never comes. Orders don't go through. Phones aren't always answered. I like the hotel, but there needs to be some improvements
Stayed 12 nights in Apr 2021

3/5 Okay

Liked: Cleanliness, staff & service
Paid for an ocean view room w/ balcony, but could barely see the ocean. Expected services/amenities were limited and therefore not worth the price that I paid for. Additional $45.99 daily resort fees not included in Expedia pricing.
Stayed 2 nights in May 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like: coffee not available until 6:30. No microwave. The staff for the parking were extremely helpful - although very limited parking. $49 for parking per night is excessive.
Stayed 5 nights in May 2021