Ratings based on 1,491 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 20, 2024 on Expedia
Convenient
by A verified traveler
Posted Apr 19, 2024 on Expedia
This property is no more than a street-side motel.
by A verified traveler
Posted Apr 19, 2024 on Expedia
nice place to live, cheap and clean .
by A verified traveler
Posted Apr 19, 2024 on Expedia
Horrible! Will never stay again.
Comment from Hotel Management
Apr 19, 2024 by Guest Service Agent, Hotel Management
Aloha Andrew, Our records indicate that you did not check in. You may have mistaken us for another hotel. You take care. Mahalo
by A verified traveler
Posted Apr 18, 2024 on Expedia
Comment from Hotel Management
Apr 19, 2024 by Guest Service Agent, Hotel Management
Aloha George, Much Mahalo for your awesome 5-Star review. You take care and see you again soon!Mahalo
by A verified traveler
Posted Apr 18, 2024 on Expedia
The property charges extra fees upon check in that are not included in Expedia price. They call it a “facilities charge” or something along that line. They also up charged me at the shop that’s connected to the desk and charge a 250$ hold on your card as a deposit. Overall it’s a place where I felt they were trying to scam me out of random dollars, it felt shady and not upfront. The property condition is rusty and sticky, even in the rooms. The AC doesn’t work well and there are very limited outlets to charge up. The best part was the shuttle to and from
The airport, this place is fine if you have a layover but the shadiness made me feel it would be better to avoid.
Comment from Hotel Management
Apr 19, 2024 by Guest Service Agent, Hotel Management
Aloha Fahd, Our amenity fee is mentioned on the Expedia website. Also on the Expedia site, information of how much we authorize for security deposit. Please let us know if there is anything else we can clarify for you. You take care and hope to welcome you back!Mahalo
by A verified traveler
Posted Apr 17, 2024 on Expedia
I couldn’t check in my flight was delayed and ended up canceled due to weather and the person I called there at the hotel was rude they can be.wasn’t helpful and disrespectful. I need my money back or rebook for another hotel for another future date.
Comment from Hotel Management
Apr 19, 2024 by Guest Service Agent, Hotel Management
Aloha Joshua, Thank you for your feedback. We are known for delivering the best customer service so we will look into this matter. You take care!Mahalo
by A verified traveler
Posted Apr 17, 2024 on Expedia
Dirty room. Cockroaches. Loud bar/club downstairs.
Immediate area felt unsafe. Will never visit this property again
Comment from Hotel Management
Apr 18, 2024 by Guest Service Agent, Hotel Management
Mahalo Adrian!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Guest Service Agent, Hotel Management
Aloha Toshimi, Thank you for your review. You are so awesome and can't wait to welcome you back!Mahalo
by A verified traveler from Plains
Posted Apr 16, 2024 on Expedia
Close to airport with surprisingly tasty Chinese food next door.
Comment from Hotel Management
Apr 16, 2024 by Guest Service Agent, Hotel Management
Aloha Virginia, You take care and come see us again soon!Mahalo