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Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

3.7 out of 5 Good
207 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationHawaii Convention Center6 min walk
Popular LocationAla Moana Center7 min walk
Popular LocationMagic Island8 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)15 min drive

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1-800-675-4318

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    About this area

    Honolulu

    Gaia Hawaii at Ala Moana Hotelcondo is located near the beach and in a walkable area with great shopping. The area's natural beauty can be seen at Ala Moana Beach Park and Waikiki Beach, while Honolulu Zoo and Waikiki Aquarium are popular area attractions. Sea Life Park and Hawaii Children's Discovery Center are also worth visiting. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours, skydiving, and rock climbing.
    View in a map
    Popular Location

    What's nearby

    • Hawaii Convention Center - 6 min walk
    • Ala Moana Center - 7 min walk
    • Magic Island - 8 min walk
    • Ala Moana Beach Park - 10 min walk
    • Waikiki Beach Walk - 3 min drive

    Getting around

    • AirportDaniel K. Inouye Intl. Airport (HNL) - 15 min drive

    About this property

    Gaia Hawaii at Ala Moana Hotelcondo

    Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/café, and valet parking. All 17 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Balconies, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Contactless check-out

    Safety measures

    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 25 per night
    • Valet parking: USD 30 per night

    Food and drink

    • 3 restaurants and 1 coffee shop/café
    • 2 bars/lounges

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator

    Guest services

    • 24-hour front desk
    • Concierge services
    • Housekeeping (on request)
    • Laundry facilities

    Languages spoken

    • English
    • Japanese

    Business services

    • Business center

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shampoo
    • Shower/tub combination
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Microwave
    • Refrigerator

    Outdoor space

    • Balcony

    More

    • Desk
    • Iron/ironing board
    • Phone

    Policies

    Check-in

    Check-in from 4:00 PM - noon
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: USD 25 per night
    • Valet parking fee: USD 30 per night
    • Housekeeping fees vary based on length of stay and unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    No daily housekeeping service or towel/linen change provided. Check-out cleaning, and bathroom amenities provided.
    3.7
    Good
    207 reviews
    5 - Excellent
    55
    4 - Good
    74
    3 - Okay
    42
    2 - Poor
    23
    1 - Terrible
    13

    3.7/5

    Cleanliness

    3.6/5

    Staff & service

    3.7/5

    Amenities

    3.6/5

    Property conditions & facilities

    2/5 Poor

    Traveled with family
    Sad face IconDisliked: Staff & service, property conditions & facilities
    Dissapointed
    I was dissapointed in the room. Its old, outdated and an extremely basic hotel room. The hotel Ala Moana Hotel is nice, I would suggest booking directly with the hotel, at least you will get maid service. You might as well pay the higher price because the cleaning charge of 130 you could probably get a suite. A/C either hardly worked or periodically it would free you. Coffeemaker with no coffee. MAKE SURE YOU READ THE FINE PRINT. The price may look good but when you add on the cleaning and "owners" fees, its way more than it appears.
    Stayed 3 nights in Jun 2020

    3/5 Okay

    Traveled with partner, Traveled with family
    Happy face iconLiked: Staff & service, amenities
    Room is smaller than on the picture, small beds as well. They are doing construction over there and elevators had some weird ways to go to lobby. They need to clean room better. I found a small bottle of Korean liquor under the bed, and my mom found an old cookie under hers.
    Stayed 8 nights in Mar 2020

    4/5 Good

    Business traveler, Traveled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    THIS IS A GREAT PROPERTY. THE ONLY COMPLAINT I HAVE IS NO ROOM SERVICE DURING OUR STAY.
    Stayed 2 nights in Feb 2020

    3/5 Okay

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    The hotel is great, I love the staff, the area and Starbucks in the lobby. I stayed in a condo in the hotel this time and I’m not sure I would do it again.Since it’s owned separately I couldn’t Ask the front desk anything. I do not have any hot water the first two nights, it was cold this trip and the heater did not work and there is not an extra pillow or a blanket. The bed only had a sheet and a light blanket on it and the pillows or small squares.
    Stayed 3 nights in Feb 2020

    1/5 Terrible

    Business traveler
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Filthy room in exchange for $100 in cleaning fees
    Filthy room. Exorbitant cleaning fees for a place that wasn’t clean? Feel like I should be reimbursed somehow.
    Stayed 1 night in Jan 2020