5/5 Excellent
Verified traveler
15 May 2021
Liked: Cleanliness, staff & service
Stayed 1 night in May 2021
Overview of Ala Moana Hotel
Photo gallery
Ala Moana Hotel
4.1/5 Very Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Ala Moana Center8 min walk
Magic Island9 min walk
Ala Moana Beach Park11 min walk
Honolulu, HI (HNL-Daniel K. Inouye Intl.)16 min drive
Choose dates to view prices
About this area
Honolulu
Located in Honolulu, Ala Moana Hotel is connected to a shopping center. Ala Moana Center and Royal Hawaiian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Don't miss out on a visit to Honolulu Zoo. Snorkeling, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Hawaii Convention Center - 6 min walk
- Ala Moana Center - 8 min walk
- Magic Island - 9 min walk
- Ala Moana Beach Park - 11 min walk
- Duke Kahanamoku Beach - 16 min walk
Getting around
- Daniel K. Inouye Intl. Airport (HNL) - 16 min drive
Restaurants
- Signature Prime Steak – Ocean-view steakhouse with a bar offering American cuisine. Serves dinner daily.
- Dada Salon, Spa & Cafe – Open daily.
- Starbucks – Serves light fare daily.
- Plantation Cafe – Serves breakfast daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 34.50 per day; includes in/out privileges)
- Valet parking on site (USD 44 per day)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 22.50 per person
- 2 restaurants and 2 coffee shops
- 1 bar
Things to do
- Bicycle rentals
- Fitness center
- Full-service spa
- Outdoor pool
- Sauna
- Shopping
- Steam room
Family friendly
- Grocery/convenience store
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Japanese
Business services
- 24-hour business center
- Computer station
- Conference space
- Meeting rooms
Outdoors
- Terrace
Spa
- Facials
- Massage - hot stone
- Massage - Thai
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar in shower
- Grab bar near toilet
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- Cable channels
- LCD TV
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from April 6 2021 to May 31 2021 (dates subject to change):
- Breakfast
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 22.50 per person (approximately)
- Self parking fee: USD 34.50 per day (in/out privileges)
- Valet parking fee: USD 44 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Ala Moana Hotel by Mantra
Ala Moana Honolulu
Ala Moana Hotel Mantra Honolulu
Ala Moana Hotel Honolulu
Hotel Ala Moana
Hotel Moana
Moana Hotel
Ala Moana Hotel Hawaii/Honolulu
Ala Moana Hotel Mantra
Ala Moana Mantra Honolulu
Ala Moana Mantra
Ala Moana Hotel Hotel
Ala Moana Hotel Honolulu
Ala Moana Hotel Hotel Honolulu
Frequently asked questions
4.1
Very Good
4.1/5
Cleanliness
4.1/5
Staff & service
3.8/5
Amenities
3.9/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with partner
13 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021
4/5 Good
Verified traveler
12 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021
4/5 Good
Verified traveler
Traveled with family
12 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2021
4/5 Good
Verified traveler
Traveled with family
12 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021