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The Mercer

4.0 star property

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Exterior - The Mercer (Hong Kong)
One-bedroom Executive | City view - The Mercer (Hong Kong)
Fitness facility - The Mercer (Hong Kong)
One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe - The Mercer (Hong Kong)
One-bedroom Executive | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead, hair dryer - The Mercer (Hong Kong)
Located close to PMQ and Soho, The Mercer provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Executive

Studio Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Executive

7.4 out of 10
Good
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Premier

Studio Premier | Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Premier

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One-bedroom Executive

One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe

One-bedroom Executive

7.2 out of 10
Good
(5 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Central & Western District, a neighborhood in Hong Kong Island, The Mercer is in the entertainment district and near a metro station. Soho and Lan Kwai Fong are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Hong Kong Observation Wheel and Ocean Park. PMQ and Tai Kwun - Centre for Heritage and Arts are two other places to visit that come recommended. Visit our Hong Kong Island travel guide
Map
29 Jervois Street, Sheung Wan, Hong Kong

What's nearby

  • Tai Ping Shan Street
    Tai Ping Shan Street
    1 min walk - 0.1 miles
  • Hollywood Road
    Hollywood Road
    2 min walk - 0.1 miles
  • Soho
    Soho
    3 min walk - 0.2 miles
  • Mid-levels Escalators
    Mid-levels Escalators
    5 min walk - 0.3 miles
  • HongKong_LanKwaiFong_6124645-03
    Lan Kwai Fong
    8 min walk - 0.5 miles

Getting around

  • Sheung Wan Station
    2 min walk
  • Hong Kong Central Station
    12 min walk
  • Hong Kong International Airport (HKG)
    33 min drive

Restaurants

  • 2 Cafe
    2 min walk
  • Samsen
    1 min walk
  • Café Queen
    3 min walk
  • Jervois Café
    1 min walk
  • Ăn Chơi
    1 min walk

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 31 floors
  • Art Deco architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Mercer pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Mercer?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Mercer?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Mercer located?

Located in Central & Western District, this hotel is within a 10-minute walk of PMQ, Soho, and Tai Kwun - Centre for Heritage and Arts. Lan Kwai Fong and The Hong Kong Observation Wheel are also within 1 mi (2 km). Sheung Wan Station and Hillier Street Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mercer Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly staff and an awesome location in central!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, helpful staff. Wonderful comfortable room. Great central location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Subhamoy

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and room interiors. Very friendly staff who were helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Location 👍 Fast checkin
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and big room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Amenities
no information at check in. Found a gym myself, and that the veranda was closed. The staff was difficult to communicate with in English. no lobby or place to sit down. Didn't get the chance to check out later, but they stored the luggage until the evening. The rooms are large and nice. Simple kitchen but lacking plates and equipment. Comfortable bed. Recommend the restaurant right across the street. Good food and draft beer.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Carolyn D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness
The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay, relatively convenient to MTR

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities
Really good room with seating and dining space. We were on a dizzyingly high floor, great view.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is central with lots of eateries/cafes/coffee shops etc. 2 blocks away from the Sheung Wan mtr makes it extremely convenient. Busy during the day but nights are relatively quiet compared to certain areas that are more vibrant such as Mong Kok or Causeway Bay. It's our first time staying at the Mercer. We would stay here again. The room was clean and fair size with lots of drawers and storage space which we liked. The staff were helpful and polite. They even helped us call for a taxi after we checked out. Overall a good experience.
Stayed 15 nights in Apr 2026
Verified

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location and very friendly staff. The room was a great size, but could have been cleaned a little better (stains around sink, fake eye lashes stuck to wall next to coffee station). Missing chargers on second side of bed, and bed was extra firm which made for an uncomfortable sleep. The blankout curtains were fantastic, and AC strong and quiet. Overall I would recommend depending on the nightly rate. Gym and facilities missing clean towels for use, paper only.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yu Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with many great food options within walking distance
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Kyung Hyuk

Liked: Cleanliness, property conditions & facilities
Easy access to the Central / So many restaurants near by...
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THANKS
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Brenda

Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023