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Sweet Heart Guest House

Property class: 2

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Interior - Sweet Heart Guest House (Hong Kong)
Room - Sweet Heart Guest House (Hong Kong)
Room - Sweet Heart Guest House (Hong Kong)
Interior - Sweet Heart Guest House (Hong Kong)
Room - Sweet Heart Guest House (Hong Kong)
Near Victoria Harbour, Sweet Heart Guest House provides everything you need. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

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Showing 4 of 4 rooms

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Room

Single Room

  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

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Room

Double Room, 1 Double Bed

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Triple Room

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Wan Chai, a neighborhood in Hong Kong Island, is home to Sweet Heart Guest House. The area's natural beauty can be seen at Victoria Harbour and Kowloon Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Hong Kong Academy for Performing Arts and The Peak Tram are also worth visiting. Visit our Hong Kong Island travel guide
View more Guest Houses in Hong Kong Island
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Flat 6H, Phoenix Apartments, 70 Lee Garden Road, Hong Kong

What's nearby

  • A busy urban street with pedestrians crossing a zebra crossing, buses, and cars.
    Causeway Bay Shopping Plaza
    1 min walk - 0.0 miles
  • A busy urban intersection with pedestrians crossing, surrounded by tall buildings and various commercial signs.
    Times Square Shopping Mall
    3 min walk - 0.2 miles
  • A park with people, trees, and a city skyline in the background.
    Victoria Park
    5 min walk - 0.3 miles
  • A city skyline with high-rise buildings and a body of water in the foreground.
    Victoria Harbour
    8 min walk - 0.5 miles
  • Lee Gardens
    1 min walk - 0.1 miles

Getting around

  • Foo Ming Street Tram Stop
    2 min walk
  • Hong Kong Wan Chai Station
    15 min walk
  • Hong Kong International Airport (HKG)
    46 min drive

Restaurants

  • Lucky Star Coffee Shop 幸運星咖啡室
    1 min walk
  • Paradise Dynasty
    2 min walk
  • Treehouse
    2 min walk
  • 龍泉冰廳
    1 min walk
  • Grindie 研香
    1 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: HKD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is Sweet Heart Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Sweet Heart Guest House doesn't offer parking.

What time is check-in at Sweet Heart Guest House?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sweet Heart Guest House?

Check-out is at noon.

Where is Sweet Heart Guest House located?

Located in Wan Chai, this guesthouse is within a 10-minute walk of Causeway Bay Shopping Plaza and Victoria Harbour. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are also within 3 mi (5 km). Foo Ming Street Tram Stop and Leighton Road Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sweet Heart Guest House Reviews

6.4

6.6

Cleanliness

7.4

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 14 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 6 out of 39 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Good
Stayed 1 night in May 2020
Verified review

6/10 Okay

Disliked: Staff & service

No next time

預定時顯示為6樓，但實際要去1D CHECK IN，之後被安排住1樓，見房間正常就接受此安排，1樓得3間房，隔音好差，可能電視看唔到原因，預定時顯示有電視提供，入住後發現沒有遙控器，大媽職員十問九唔知，要我用普通話去同佢溝通，大大聲視像唔載口罩，要我晚上9點後再問返夜班的職員打發我，9點問另一位大媽，大媽竟然話電視壞左，我要求換房佢話間間房電視都壞的，我要求退房退錢，佢就死死氣帶我入房搵左個收起左的遙控器出黎，大媽沒有戴口罩入我房及講話(依家有疫情呀大佬，一點衛生意識都無點開旅館)，最後電視開了維持在目錄的一頁叫我自己慢慢試就走了，當然我試完都係睇唔到就放棄了，最後2晚住宿無電視中渡過，無電視一個問題係太靜，一直聽住大媽們職員用方言/普通話傾計，佢地又會用另外兩間房的廁所/早上梳洗。另外熱水爐係電熱水爐(即要預早20分鐘煲熱一桶用)，第一次使用預早煲水，知道唔可以長時間沖已經有心理要快沖，但快係講緊5分鐘內，一開水好熱，調到去溫水都好熱，要等一陣先變溫水，但好快就要每5秒就調熱少少，唔洗3-4分鐘已經變凍水了，所以沖涼速度要4分鐘內完成，否則又要多等20分鐘煲水。另外旅館有牙刷毛巾提供(相片中無影到)，但毛巾要比50蚊訂金，退房時退回，在房中不停聞到煙味，床單有黃色的污漬，這旅館唯一好處係床算舒服(雖然有EAT EAT聲)
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort
Nose problem . Love motel neighborhood.
Stayed 5 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

わけわからん

どのゲストハウスはわかりにくいが、特にここはわかりにくかった。違うゲストハウスの窓口で受付とか、想定外。きちんとサイトに書いてほしい。かなり悩み迷った。正解は2Fの空間旅館って看板のところ。
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

カビだらけ

シングルルームを予約しました。 案内された部屋は受付がある建物とは別の場所にあり、居住用のマンションを無理やり改築している所でした。エアコンは付いていますがエアコン自体もカビだらけ。窓も開かないため、壁にもカビが繁殖しています。部屋はカビだらけであるため息が出来ません。非常に臭くて不衛生です。泊まったら病気になりそうなので別のホテルに移動しました。 このような場所がホステルとして営業が出来ること自体が信じられませんでした。また、他のレビューなどを参考にしてこちらのホステルを選びましたが評価が高かった事も信じられません。 寝るだけだとしても本当におすすめできません。
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort

Svært at finde check in.

Meget svært at finde check in. Ingen skiltning og personalet talte dårligt engelsk. Værelset var småt, men fint. Der var ingen håndklæder, hvilket vi havde forventet. Meget central placering.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

NOT worth recommending!!!

finding the check-in reception was terrible since the address does not correspondence correctly. there's was no cleaning & turn down service & no change of towel. the room is worn out, fixture were old, lighting was poor, bathroom door was missing, exhaust fan was not working. in short a nightmare experience.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
立地は良いです。値段相応のベストハウスです。スタッフはきちんと対応してくれます。安いゲストハウスですので、スタッフも英語はあまりわかりませんが、会話しようとする印象はあります。お湯は出ました。ですが、温度が安定しませんでした。そこも含めて、安宿の醍醐味と思える人には最適だと思います。
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not too good

too close sexy area.musr be keep eye on your properties.easy to lose.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Clean room, friendly staff, good location. Dislike: The ventilation fan is pretty noisy.
Stayed 12 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a hair dryer to share in a hallway

There is one hair dryer to share in a hallway. Two plugs are in a room (a conversion plug in an image is mine, not belong to a hostel).
Stayed 5 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
工事の音が、うるさかった
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Not easy to find, and once I did get up to the proper portion of the 6th floor, the space was wide open with two empty run-down rooms (doors to each also wide open) but there's a sign on the wall that says to go to a spot on the 1st floor. Once there, at 2:01pm they said come back at 3pm. Despite two empty rooms clearly visible. Not ideal. Not worth the price I paid. Close to a large shopping center and lots of restaurants however.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Cheap. Small room. Service was better with the mainland Chinese lady.
Stayed 7 nights in Nov 2018
Verified review

6/10 Okay

it is not the same on what is on the picture. no towels when we arrive. we need to go down tonfirst floor to get it. the address online is not complete so it took us 3 hpurs before we found it because not all chinese speak englisj
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was shown to my room upon arrival and was told they would return with the key to my room. After a half an hour I tried calling, no luck. Calls had to be made by several people to finally get a key to my room, after an hour of being trapped they finally brought the key. I decide to leave early, I paid for trip insurance with Expedia, they and their 3rd party and this guest houserefused to honor the claim.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方の感じがよくとてもよいホテルでした。 お湯がぬるかったのが唯一残念なところでした。 次も利用したいと思います。
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was a hostel with competitive price. Acceptable service and limited support from the owner (there was only one staff who did not speak English and could not leave the counter). You have to find your room in the building yourself.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Nice staff people Good location for shopping and eat
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Stay somewhere else

There was a used towel hanging up in the bathroom of my room. I know it was used because it was still damp to touch. Crawling up from the shower drain was a constant stream of tiny ants. At least 20 at a time going back and forth to a hole in the wall. The only time the flow of ants stopped was when the shower was running. When I choosing from the many hotels in Hong Kong, I was looking for something with an actual dedicated shower space. I looked at the photos the hotel has provided for this website and thought that I had found what I was looking for. Logically I know that a hotel cannot provide pictures of every room that it has, but not one picture showed a bathroom like the one I received. Had I realised that the shower situation would be like this, I would have booked a room somewhere else for a similar price. The walls and the bedding have stains on them of various colours. Also during my stay, I came across a cockroach. I believe this shows just how 'clean' the room is. The only positive thing I have to say is that the hotel is located close to Causeway Bay Station as well as a good shopping area and large mall. If you have the choice, choose to stay somewhere else.
Stayed 6 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big room ever in hong kong. Thank you too much
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Disliked: Staff & service

Wrong location

Check in was at Phoenix Apartment Lee Garden Road, but had to walk 15 minutes with heavy luggage to Paterson street were additional rooms were available. Location is part of the booking which was not as expected!
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

次も利用したい

入り口が分かりづらく少々困りましたが、ビルの関係者と思われる方に訪ねると助けてくれました。 ゲストハウスのスタッフも親切で、部屋は清潔、エアコンがあって快適。ベッドの寝心地も良かった。 部屋のトイレとシャワーは極狭空間にまとまっている、ゲストハウスに良くあるタイプです。 壁が薄い様に感じましたが、宿泊している人たちのマナーも良く、騒々しさは感じませんでした。
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T BOOK THIS HOTEL

The dirtiest place I ever stayed in my life. Had hair all over the bathroom floor. Nobody was at the reception when I checked-in and my room key was put over the reception desk with my name on a paper. The hotel was in passable conditions.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expectation. I have a experience living in HK, so Room size was not surprised! I booked double room and enough for one person. Have space open regular suitcase. Comfy bed. Bath room also clean.
Stayed 2 nights in Jul 2018