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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
Hotel with bars, near Xin'an Nantou Ancient City

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
STUDIO(XL) | View from room
Daily buffet breakfast (HKD 150 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for STUDIO+ Twin

1 bedroom, premium bedding, down comforters, individually decorated

STUDIO+ Twin

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King | 1 bedroom, premium bedding, down comforters, individually decorated

STUDIO King

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

STUDIO(XL) | 1 bedroom, premium bedding, down comforters, individually decorated

STUDIO(XL)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | 1 bedroom, premium bedding, down comforters, individually decorated

STUDIO(L)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

1 bedroom, premium bedding, down comforters, individually decorated

STUDIO Twin

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King | 1 bedroom, premium bedding, down comforters, individually decorated

STUDIO+ King

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 166 reviews
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

About the neighborhood

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054

What's nearby

  • Xin'an Nantou Ancient City - 2 min drive - 1.8 miles
  • Shenzhen Uniwalk Qianhai - 3 min drive - 2.2 miles
  • Shenzhen University - 4 min drive - 2.6 miles
  • Yifang Center - 4 min drive - 2.4 miles
  • Window of the World - 11 min drive - 6.9 miles

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪新强记港式茶餐厅 - ‬2 min drive
  • ‪兰州拉面 - ‬3 min drive
  • ‪东北烧烤城 - ‬16 min walk
  • ‪138西餐馆 - ‬17 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Upscale hotel near Xin'an Nantou Ancient City
Located close to Shekou Ferry Terminal and Shenzhen Bay Sports Center, JEN Shenzhen Qianhai By Shangri-La provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. The on-site Asian cuisine restaurant, 开唐新派亚洲厨房, offers breakfast, brunch, lunch, dinner, and al fresco dining. Fitness classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, an outdoor entertainment area, and 2 bars. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a front-desk safe, and outdoor furniture
  • A 24-hour front desk, smoke-free premises, and a porter/bellhop
Room features
All 369 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 44-inch LCD TVs with cable channels
  • Lanais, children's slippers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (HKD 90 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 150 for adults and HKD 75 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 260 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to December
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

Does JEN Shenzhen Qianhai By Shangri-La have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is JEN Shenzhen Qianhai By Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Shenzhen Qianhai By Shangri-La?

Self parking is available for HKD 90 per day.

What time is check-in at JEN Shenzhen Qianhai By Shangri-La?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JEN Shenzhen Qianhai By Shangri-La?

Check-out is at noon.

Where is JEN Shenzhen Qianhai By Shangri-La located?

Located in Nanshan, this hotel is 1.8 mi (3 km) from Xin'an Nantou Ancient City and within 6 mi (10 km) of Shenzhen Bay Sports Center and Happy Coast. Shekou Ferry Terminal and Shenzhen Bay Park are also within 6 mi (10 km). Menghai Station is 6 minutes by foot and Qianwan Station is 6 minutes.

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JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 21 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Nice location, quiet and safe
Stayed 2 nights in Feb 2025

10/10

New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025

10/10

Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

10/10

very clean
Stayed 1 night in Feb 2025

10/10

It's a nice stay
Stayed 1 night in Sep 2023

10/10

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10

Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

10/10

Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024

10/10

a very good hotel. nice people. good gym room and swimming pool.
Stayed 2 nights in Jun 2024

10/10

Very good
Stayed 1 night in Nov 2024

8/10

It's modern and cozy hotel. Very clean and comfortable one for me. However there was no convenience store or super market.
Stayed 1 night in Oct 2024

10/10

very clean, the environment is very nice too
Stayed 1 night in Apr 2024

10/10

Great
Stayed 1 night in Jul 2024

10/10

Good customer service
Stayed 1 night in Aug 2024

8/10

New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10

Good
Stayed 2 nights in Aug 2024

10/10

good
Stayed 3 nights in Jul 2024

10/10

Very clean
Stayed 1 night in Dec 2023

10/10

Good
Stayed 1 night in Feb 2024

6/10

Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

8/10

Can here the TV noise from the next room.
Stayed 2 nights in Jun 2024

8/10

It takes too long for check in
Stayed 1 night in Jun 2024

10/10

This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10

被升級到灣景房, 房間很寬敞, 景色也很不錯。 就是離地鐵站有點距離, 但又未到要搭的士的距離...夏天的話行到酒店應該會蠻吃力。 附近的商廈都好像還未建好/開始入租, 所以較靜。 附近有一家7-11, 但都比較小型。
Stayed 1 night in Apr 2025

10/10

房間整潔乾淨、職員殷勤有禮。 但欠缺周邊生活設施，需要倚靠平台訂購
Stayed 1 night in Apr 2025