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Hotel Alexandra

4.5 star property
Luxury hotel with a fitness center and a seasonal outdoor pool

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Photo gallery for Hotel Alexandra

Interior
1 bedroom, minibar, in-room safe, blackout drapes
43-inch flat-screen TV with satellite channels, TV
Exterior detail
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout drapes

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
2 bathrooms
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond Seaview Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond City View Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | 1 bedroom, minibar, in-room safe, blackout drapes

Clover City View Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Sogo Causeway Bay - 18 min walk - 1.0 mile
  • Times Square Shopping Mall - 2 min drive - 1.5 miles
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 1.7 miles
  • Happy Valley Race Course - 3 min drive - 1.8 miles
  • Lan Kwai Fong - 4 min drive - 2.8 miles

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and luggage storage
  • Wedding services, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

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Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 766 reviews
Rating 8 - Good. 254 out of 766 reviews
Rating 6 - Okay. 84 out of 766 reviews
Rating 4 - Poor. 41 out of 766 reviews
Rating 2 - Terrible. 24 out of 766 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great amenities, ease of access to local shops
Stayed 5 nights in May 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of victoria harbor
Stayed 7 nights in May 2025

10/10 Excellent

Kit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to MTR, supermarket and restaurants
Stayed 6 nights in May 2025

10/10 Excellent

Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Nice staff, excellent location!
Stayed 7 nights in May 2025

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and relatively modern facilities
Stayed 2 nights in May 2025

10/10 Excellent

Guohua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Young-hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Except for the fact that there is a bit of a lack of infrastructure such as restaurants nearby, the transportation is not too bad and I was satisfied with the accommodations. It is larger than other hotels.
Stayed 3 nights in May 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all transports, supermarkets, convenient store and restaurants. An issue arises in the room during our stay on the 6th day, and staff swiftly switched our room to another which was pleasant.
Stayed 13 nights in May 2025

10/10 Excellent

WAI I

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 6 nights in May 2025

10/10 Excellent

Siu Long

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

WINSTON

Liked: Amenities
Beautiful hotel, room size ok, location convenient, area safe and clean. Love it, will definitely book it again next time.
Stayed 12 nights in Mar 2025

6/10 Okay

Michael

Rooms could be much cleaner, from linens to surfaces.
Stayed 4 nights in May 2025

10/10 Excellent

Sanjaya

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Stayed 2 nights in Mar 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, nice staff. Rooms a little dirty and the beds were super uncomfortable
Stayed 2 nights in Mar 2025

8/10 Good

Takumi

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at the hotel earlier than the check-in time, but they let me check in
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 3 nights in Mar 2025

8/10 Good

Quinnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, that's is the more importance, staffs are friendly and kind.
Stayed 1 night in Feb 2025

8/10 Good

RICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all kind of transportation. The room daily housekeepings were done mostly in the afternoon. I prefer before noon would be better.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and room is spacious. Relatively short walk to MYR station. Lots of restaurants one block away
Stayed 9 nights in Feb 2025

10/10 Excellent

Terry

Great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, affordable and is accessible to the rail station. The staff is very friendly and helpful. I would highly recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was gorgeous and the breakfast buffet was fantastic. We had adjoining rooms which were small but comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Staff are friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joyce

Staff are helpful
Stayed 3 nights in Jan 2025