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Hotel Alexandra

4.5 star property
Guests start their day with a generous breakfast buffet before cooling off in the outdoor pool or maintaining their workout routine at the fitness center

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Photo gallery for Hotel Alexandra

Breakfast, lunch and dinner served - Hotel Alexandra (Hong Kong)
Interior - Hotel Alexandra (Hong Kong)
Seasonal outdoor pool - Hotel Alexandra (Hong Kong)
Exterior detail - Hotel Alexandra (Hong Kong)
Lobby - Hotel Alexandra (Hong Kong)
Hotel Alexandra in central Causeway Bay offers a comfortable base for travelers. Enjoy the seasonal pool, gym, and WiFi. Multilingual staff are consistently helpful. Cafe A serves varied meals, and there's a bar for evening relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Clover City View Room

8.4 out of 10
Very good
(64 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Located in North Point, a neighborhood in Hong Kong Island, Hotel Alexandra is near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Taikoo Place and Happy Valley Race Course are two other places to visit that come recommended. Visit our Hong Kong Island travel guide
Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Chun Yeung Street Market
    Chun Yeung Street Market
    5 min walk - 0.3 miles
  • Victoria Park
    Victoria Park
    8 min walk - 0.4 miles
  • Causeway Bay Shopping Plaza
    Causeway Bay Shopping Plaza
    14 min walk - 0.8 miles
  • HongKong_TimesSquareShoppingMall_6074718-06
    Times Square Shopping Mall
    2 min drive - 1.5 miles
  • Hong Kong Shue Yan University
    8 min walk - 0.5 miles

Getting around

  • Fortress Hill Tram Stop
    3 min walk
  • Hong Kong Fortress Hill Station
    4 min walk
  • Hong Kong International Airport (HKG)
    44 min drive

Restaurants

  • Harbour Grand Café
    3 min walk
  • Uncle Ben Coffee
    3 min walk
  • Fook Yuen
    3 min walk
  • Angus Café 半島冰室
    3 min walk
  • PAUSE It
    2 min walk

About this property

Hotel Alexandra

Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Taikoo Place, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and 5 meeting rooms
  • A 24-hour front desk, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Taikoo Place and Happy Valley Race Course are also within 2 mi (3 km). Fortress Hill Tram Stop and Hong Kong Fortress Hill Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alexandra Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 487 out of 981 reviews
Rating 8 - Good. 321 out of 981 reviews
Rating 6 - Okay. 101 out of 981 reviews
Rating 4 - Poor. 45 out of 981 reviews
Rating 2 - Terrible. 27 out of 981 reviews

Reviews

Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and very kind/helpful staff. Will return!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yan Kit, Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Convenient spot. Direct access to mtr train station via covered footbridge
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

JUNQIAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, excellent customer service!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very helpful and nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service
Room was clean, hotel is conveniently located close to transport and eateries, both local and Western.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

liesbeth

Liked: Cleanliness, staff & service, amenities
Lovely room with a sea view, such lovely and friendly staff and, for the location, excellent price, including over the holidays (christmas).
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location easy to access everywhere.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quite new, only a bit small. I guess it’s the standard in HK. Outdoor pool was closed during my visit and the gym is a bit small. It was very cold in the room as it has to set to a low temperature, otherwise the room would be very humid with the moisture on the wall.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Mary Yuen Shan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, staff was very helpful.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Stunning hotel. Wonderful staff. Would stay there again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Euphemia

Liked: Cleanliness, staff & service, amenities
Room is spacious, staffs are friendly and helpful and location is convenient and everywhere is walking distance especially MTR station.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
This was a wonderful stay for my family and I. It was perfect for our young children 3 and 6 for our first few nights in Hong Kong. Quiet, peaceful, plenty of space in our connecting rooms. Great proximity to many options.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MOURAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect, comfortable and well located including a restaurant and lots of services.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location,staff very friendly and helpful
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities
The room was bright with sea view. Amenities were working.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rowena

Very impressed. Will stay again next time in Hong Kong. Location to LRT very convenient.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

YUK YIN AMY

Liked: Cleanliness, property conditions & facilities, room comfort
yes; comfortable
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff. Especially satisfied with the check in process. Hotel is very conveniently located with lots of eateries around. No smell of smoke and very quiet which is of utmost importance. The room is quite small in size though… will need to book a bigger room next time. With the price in consideration, it is well worth it.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very courteous staff.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

King kwong terry

Liked: Amenities
Very good
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025