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Best Western Hotel Causeway Bay

Property class: 3.5

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Photo gallery for Best Western Hotel Causeway Bay

A high-rise building with a glass balcony overlooking a cityscape. - Best Western Hotel Causeway Bay (Hong Kong)
A rooftop terrace with a view of a city skyline, a small pool, and two wooden chairs. - Best Western Hotel Causeway Bay (Hong Kong)
A luxurious lobby with a golden sofa and ornate chairs, large windows, a reception desk, and a chandelier. - Best Western Hotel Causeway Bay (Hong Kong)
A spacious dining area with a large chandelier, patterned wallpaper, and a television on the wall. - Best Western Hotel Causeway Bay (Hong Kong)
A tall, modern high-rise building with a beige facade and numerous windows. - Best Western Hotel Causeway Bay (Hong Kong)
Close to Times Square Shopping Mall and Central Plaza, Best Western Hotel Causeway Bay provides a rooftop terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, City View

A hotel room with a large bed, a chandelier, a window with curtains, a television, and a desk with a telephone and a coffee maker.

Standard Room, 1 Queen Bed, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Standard Room, 2 Twin Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a large bed, a chandelier, a window with curtains, a television, and a desk with a telephone and a coffee maker.

Superior Room, 1 Queen Bed, City View

7.8 out of 10
Good
(48 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Superior Room, 2 Twin Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

A hotel room with a large bed, a chandelier, a painting, a mirror, and a door.

Deluxe Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(37 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Wan Chai, a neighborhood in Hong Kong Island, Best Western Hotel Causeway Bay is in a shopping district and near a metro station. Times Square Shopping Mall and Soho are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland® Resort. Hong Kong Academy for Performing Arts and The Peak Tram are also worth visiting. Visit our Hong Kong Island travel guide
Map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong

What's nearby

  • A busy urban street with pedestrians crossing a zebra crossing, buses, and cars.
    Causeway Bay Shopping Plaza
    1 min walk - 0.1 miles
  • A nighttime cityscape with illuminated skyscrapers and a body of water in the foreground.
    Queen's Road East
    3 min walk - 0.2 miles
  • A busy urban intersection with pedestrians crossing, surrounded by tall buildings and various commercial signs.
    Times Square Shopping Mall
    3 min walk - 0.2 miles
  • A busy street in a city with tall buildings, shops, and people walking.
    Wan Chai Road
    3 min walk - 0.2 miles
  • A horse race in progress at night with jockeys on horses and spectators in the stands.
    Happy Valley Race Course
    8 min walk - 0.5 miles

Getting around

  • Morrison Hill Road Tram Stop
    3 min walk
  • Hong Kong Wan Chai Station
    12 min walk
  • Hong Kong International Airport (HKG)
    42 min drive

Restaurants

  • Brunch Club & Supper
    2 min walk
  • Snow Garden 雪園壹號
    1 min walk
  • Pici Causeway Bay
    2 min walk
  • Wako Teppanyaki Izakaya 和幸
    2 min walk
  • 笑林寺
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Best Western Hotel Causeway Bay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Hotel Causeway Bay?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Hotel Causeway Bay?

Check-out is at 11 AM.

Where is Best Western Hotel Causeway Bay located?

Located in Wan Chai, this hotel is within a 5-minute walk of Causeway Bay Shopping Plaza and Times Square Shopping Mall. Victoria Harbour and Central Plaza are also within 15 minutes. Morrison Hill Road Tram Stop and Leighton Road Tram Stop are within a 5-minute walk.

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Reviews

Best Western Hotel Causeway Bay Reviews

7.2

Good

7.2

Cleanliness

8.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in good location and convenient to traffic.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Forgot my electrical converter and they sent one to my room right away. Fantastic location just minute away from Times Square.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenience location, staff’s friendly. I wish the hotel name and the entry door is bigger. The garage floor is a better place for entry and registration, rather than go through a tiny alley and go up to the third floor for registration.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good value.hotel close to mrt for easy access to Hong kong
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, friendly and helpful and my room was clean, but it was super small. It was easy to walk to restaurants, Victoria Park, transit stations and Times Square mall.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Convenient location to Convention and Exhibition Center.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money on Hong Kong Island If you’re just looking for a place to sleep on Hong Kong Island, I can recommend this hotel with a clear conscience. The price-to-performance ratio is almost unbeatable. The rooms are small, but that’s standard for Hong Kong. The air conditioning isn’t exactly quiet, but it does the job. Overall, for the price, this is a very solid place to stay. Rating: 4/5 for value
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was great. Rooms on small side but expected and clean. Bed is firm/hard.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff are friendly and helpful
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decently clean, great water pressure if that’s your thing. Close to many local food joints and also lots of shopping around. Very busy area. And hotel was affordable.would recommend to anyone wanting a nice room even if your out and about most of the day.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.lots of food stalls in the area.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place bed wasn’t real hard room was small but it was expected and real close to many street shops and malls
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Carpet was dirty and stained, beds were a bit uncomfortable. Location was excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location in causeway Bay Area, lots of transportation
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Counter staff nice, room clean
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Convenient, shopping and dining area within 2 minute. friendly staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located. The rooms are small but has everything for most travellers and the price is right.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and very helpful. Room is small, but compare the price and it’s in central district the size is decent. It’s in a very convenient location.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of choices of restaurants close by and Times Square anf SOGO are walking distance away.
Stayed 28 nights in Aug 2025
Verified review

8/10 Good

Quiet stay for a busy location. Service was good
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable room that has enough space and stunning views. Bed was a little hard but we got used to it and ended up liking it. Water pressure and temperature in the shower were terrific. Staff were efficient and polite. Great location in Causeway Bay close to buses, trains, shops, and restaurants. Good value and would stay again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice. The hotel is a bit old but clean. I got a nice room with a good view. Overall, I like it here and will come back again when I visit HK again next time.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was wondering about the exact situation as many reviews were bad and a lot of Best Western hotels are indeed in bad shape. This one was actually the best one I have stayed in in a while. + Excellent location I wish the window could be opened a little more as it gets damp quite easily inside. Also the airco is loud.
Stayed 4 nights in Apr 2026