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Divi Heritage Beach Resort - Adults Only

Property class: 3

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Jetted tub - Divi Heritage Beach Resort - Adults Only (Holetown)
Beach - Divi Heritage Beach Resort - Adults Only (Holetown)
Beach - Divi Heritage Beach Resort - Adults Only (Holetown)
Courtyard - Divi Heritage Beach Resort - Adults Only (Holetown)
Outdoor spa tub - Divi Heritage Beach Resort - Adults Only (Holetown)
Sandy Lane Beach is located near Divi Heritage Beach Resort - Adults Only, which provides a garden, dry cleaning/laundry services, and a gym. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed

Room

Studio Suite, 1 King Bed with Sofa bed

  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Holetown, Divi Heritage Beach Resort - Adults Only is on the beach. The area's natural beauty can be seen at Sandy Lane Beach and Mullins Beach. Diamonds International and Folkestone Marine Park are also worth visiting. Kayaking, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Holetown travel guide
Map
Sunset Crest, Holetown, St. James

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a row of colorful sailboats.
    Sandy Lane Beach
    3 min walk - 0.2 miles
  • Sunset Crest Shopping Centre
    2 min walk - 0.1 miles
  • Schotherapy Internationale Day Spa
    3 min walk - 0.2 miles
  • Lime Grove Shopping Centre
    12 min walk - 0.7 miles
  • Holetown Beach
    14 min walk - 0.8 miles

Getting around

  • Grantley Adams Intl. Airport (BGI)
    33 min drive

Restaurants

  • Calma Beach Club
    17 min walk
  • The Tipsy Monkey
    16 min walk
  • Derriere
    16 min walk
  • Coffee Bean Sunset Crest
    4 min walk
  • Zaccios
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool (guest access)
  • Tennis

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.38 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is USD 4.38 for the first bedroom per night, and increases by USD 4.38 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Children 15 years old and younger are not permitted at this adults-only property

Frequently asked questions

Does Divi Heritage Beach Resort - Adults Only have a pool?

Yes, this property has outdoor pool access.

Is Divi Heritage Beach Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Divi Heritage Beach Resort - Adults Only?

Check-in begins at 3 PM.

What time is check-out at Divi Heritage Beach Resort - Adults Only?

Check-out is at noon.

Where is Divi Heritage Beach Resort - Adults Only located?

Nestled on the beach, this Holetown hotel is within a 5-minute walk of Sandy Lane Beach, Sunset Crest Shopping Centre, and Schotherapy Internationale Day Spa. Chattel Village and Diamonds International are also within 15 minutes.

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Reviews

Divi Heritage Beach Resort - Adults Only Reviews

5.8

6.2

Cleanliness

8.4

Location

7.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 126 reviews
Rating 8 - Good. 29 out of 126 reviews
Rating 6 - Okay. 42 out of 126 reviews
Rating 4 - Poor. 20 out of 126 reviews
Rating 2 - Terrible. 24 out of 126 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The property has a great location but it's state is bad. Hard to understand why a owner would let such a place so run down.
Stayed 14 nights in Feb 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
To tell you the truth i was waiting for a truck load of plywood and some guys to come by and start boarding up all the windows....everything is totally worn out..the room was clean but worn out..the big tubs are all shut down...most of the shutters are screwed almost shut ...the staff were very friendly because they are so embarrassed that they work there but can't do much for you....it is cheap and you get what you pay for....the pool next door is beautiful.
Stayed 7 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Location is good here and we enjoyed it again unfortunately the hotel was very busy and we had to take an alternative room, which was fine location but it was tired to the extent the AC gave up on day five of six and did not get fixed till we were leaving on the last day. Generally the rooms are tired and need an overhaul but we knew that was the situation and accepted it.
Stayed 6 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Heritage with a problem

A resort with a "Heritage" - Location gives good access to the beach and to nearby shopping and eating facilities. The rundown condition of the resort leaves a lot to be desired. It shows the lack of investment by the owners over many years. Full credit to the local staff for making the stay comfortable despite the rundown condition. Luxurious it isn't
Stayed 14 nights in Feb 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Overbooked!

We didn’t actually stay here as it was overbooked! We only found this out when we arrived, even though they had made a reservation elsewhere some days beforehand. There was no one from reception to discuss it with us. A poor lady from security had been left to carry the can of discussing the issue. I believe a number of other people had been left in a similar predicament. The alternative accommodation was significantly cheaper and there was no explanation of how to reclaim the difference between the two. On contacting hotels.com they swiftly resolved this, but feel that Divi’s handling of their overbooking error was poor. It is a great location on the edge of Holetown, so you can get to all the bars & restaurants. However, I’d be very reluctant to consider staying there again given the overbooking debate. Although I would highly commend hotels.com for the swift resolution of the cost difference.
Stayed 5 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Property is rather run down and in need of renovations. There is potential to make it a lovely resort as the rooms are spacious. The staff are kind and helpful. The beds are comfortable. The kitchen is well equipped.
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It’s only good feature is its front line location and close to holetown
Stayed 8 nights in Feb 2019
Verified review

2/10 Terrible

they didnt have a room for me!!!!! refund me!!!! this is criminal
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
This place is in a beautiful spot on the ocean front (although it's not really a lie-on-the-beach spot). The property is a little run down and there's no amenities - it's more a self-service apartment than hotel, which is great if that's what you're looking for. Great basic accommodation in close walking distance to beachfront bars and some restaurants/cafes. And the bed was one of the comfiest I've slept in a while.
Stayed 6 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The only thing I liked was the location. The property looks nothing like the website. Everything is outdated and there was no hot water to shower with. Towels and the only curtain (that was in the bedroom) were old and stained. I could barely open the doors to the balcony. They website shows a hot tub but when I asked I was told they got rid of that years ago. This place isn’t a resort it more like apartments. It’s nothing even close to Divi Southwinds. I wouldn’t go back.
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired grubby hotel in need of rennovations. Jacuzzi in room not working Room dirty, shower and bathroom disgusting
Stayed 10 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for less than 24 hours before checking out. There were no towels, the tap in the bathroom wouldn’t turn off, there was no hot water, the toilet didn’t flush, there was a smell of sewage outside the front door, the air-con was on 16 degrees with no remote control to turn off and there was no doona/rug on the bed so we were freezing all night. We request a refund for the 3 nights we didn’t stay there. Will reluctantly pay for the 1 night we stayed.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Amenities are outdated. Lovely location, clean andwell maintained.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water all week. I had to use facility at the hotel next door. The hob JD only one ring to cook. The other ring was missing
Stayed 7 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Fab Location. The rooms are large, clean and functional. The property is a little tired, but tge location is 5 star.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were right on the ocean and the sunsets were beautiful. It was a 2 star at best. The exception was the very friendly and helpful security person named Angela.
Stayed 14 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Expedia are our “go to” holiday provider/agent. We’ve been loyal customers of yours for over 10 years now, spending thousands with you and your partner organisations. We regularly recommend you to our family, friends and colleagues as we regularly receive exceptional service. However, surprisingly for us, our experience at Divi Heritage did not live up to previous experiences of holidaying with you. Given the images and write up in the advert we were seriously let down by the accommodation. Had we known the condition of the room we would never have booked this hotel and would not recommend anyone to stay there. Sadly, there were no towels in the room - I had to ask for them *and* when we returned after our evening out they had not been delivered. We had none. Cupboard doors were missing. Then fridge was damaged and rusting. The bathrm taps fell away from the wall when turned on. The hot tub was dirty, tap didn’t work. There were large gaps all around the doors and windows allowing mosquitos in and the shutters were not closeable - we had to put bedsheets up at the doors and windows to try to help and keep the air con on coldest setting. There was only 1 tiny lumpy pillow each and no additional blankets. Handles were missing on cupboards. Lamp shade missing and light bulbs blown. Safe battery so low it didn’t work. This was the worst experience we have had booking a hotel with you and feel strongly that the hotel was misrepresented ruining our NYE experience.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a quiet and close to a good beach. The staff are helpful. Don’t expect too much with amenities. The rooms are spacious but have limited furnishings and appliances are showing signs of age, but overall we liked its location and will return.
Stayed 7 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water the entire stay and there was no action to the continued complaints. Property very run down, showers and bathtubs filthy, rusty, cracked toilet seats, doors that don't close, two thin little pillows on a king bed, stained upholstery, filthy kitchen without the majority of the things that were meant to be there according to the list of items posted on the fridge.....you get the picture. Great location but more like a hostel than a hotel. Definitely not a resort.
Stayed 9 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best time

It was great
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is excellent but the property could use updating.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay at this hotel and as usual it provides a quiet and relaxing atmosphere. It's within walking distance to supermarket ,stores for duty free shopping, medical center ,police station and post office. Staff is very pleasant, room was cleaned every day and their is very visible security on the property. This property and it's location works for me.
Stayed 8 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The property is in need of a major renovation. Nothing is as advertised. The rooms are old and shabby. The towels are dingy and the hot water never worked. The TV showed only 1 channel. The staff was polite and apologetic but there was nothing they could. Would not recommend.
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty - cracks in walls and by window ledge - drapes were falling off teh wall or already fallen and removed - mold in corners of bathroom tiles - wall tiles in shower were dirty/soiled and had mold - bed was uncomfortable and lumpy - bed sheet was stained Door at entrance had failed/failing handle and locking mechanism Towels and wash cloths were old There was no WiFi 99% of the time and to get it we had to walk out to the balcony and wait for it there Will not be booking here again. the manager did offer to move me to another resort where WiFi was more easily accessible, but it would not have been practical as I booked this one for proximity to work - kudos.
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is completely different to the advertisement. Firstly there is no swimming pool at the resort as advertised on their images . The hotel next door offers facilities for Divi Resirt guests to use for a daily fee. The suite that i stayed in was in a state of disrepair, dirty and worn with shabby furniture .The kitchen area was sticky and splattered with previous guests cooking mess, there is hardly any cooking or kitchen utensils available. The owners dobt even supply a dishcloth or teatowel. There was No running hot water. The bath taps were so corroded that they fell off in your hand and therefore the bathtub was unusable. The shower only dripped water and again ,had no hot water supply and absolutely NO pressure. The bathroom and bedroom windows were so rotten they did not close fully . The entrance door did not fit the door frame leaving a large gap at the bottom allowing rain water to flood the lounge overnight. In addition to the lounge flooding I was woken throughout the night with rain pouring into the bedroom through the rotten window and air conditioning unit, again flooding the floor. All of he light switches and sockets are aged and many showing signs of corrosion. There was no receptionist or manager available at the resort when I sought adsistance . I had a tertible experience at this accommodation and sadly offered no assistance or refund. I would not recommend booking to stay here. I often book through Expedia but this was very unsarisfsctory
Stayed 2 nights in Sep 2018