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Silk Sense Hoi An River Resort

5.0 star property
Travelers discover a riverside tropical paradise at this Hoi An resort, where relaxing spa treatments balance perfectly with kayaking and other water activities

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Photo gallery for Silk Sense Hoi An River Resort

Outdoor pool, pool umbrellas, sun loungers - Silk Sense Hoi An River Resort (Da Nang)
Exterior - Silk Sense Hoi An River Resort (Da Nang)
Reception - Silk Sense Hoi An River Resort (Da Nang)
Couples treatment rooms, sauna, body treatments, aromatherapy - Silk Sense Hoi An River Resort (Da Nang)
Reception - Silk Sense Hoi An River Resort (Da Nang)
Silk Sense Hoi An River Resort offers a luxury retreat near Cua Dai Beach's white sands. Enjoy massages at Lotus SPA, boat tours, and fishing trips. The property features an outdoor pool with a children's area, free in-room WiFi, and exceptional service from the staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Balcony, Garden View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Superior Double Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, River View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Deluxe Double Room, Balcony, River View

  • River view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Bathtub, Garden View (Private Garden)

Deluxe Double or Twin Room, Bathtub, Garden View (Private Garden) | Pillowtop beds, free minibar items, in-room safe, individually decorated

Deluxe Double or Twin Room, Bathtub, Garden View (Private Garden)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Family 2 Bedrooms Pool View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Family 2 Bedrooms Pool View

  • River view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family 2 Bedrooms River View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Family 2 Bedrooms River View

  • River view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite King

Pillowtop beds, free minibar items, in-room safe, individually decorated

Suite King

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite One Bedroom, Private Pool

Pillowtop beds, free minibar items, in-room safe, individually decorated

River Suite One Bedroom, Private Pool

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Garden View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Superior Twin Room, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony, River View

Pillowtop beds, free minibar items, in-room safe, individually decorated

Deluxe Twin Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Twin

Pillowtop beds, free minibar items, in-room safe, individually decorated

Suite Twin

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for River Villa Two Bedrooms

River Villa Two Bedrooms | Pillowtop beds, free minibar items, in-room safe, individually decorated

River Villa Two Bedrooms

  • Garden view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for River Villa Two Bedrooms, Private Pool

River Villa Two Bedrooms, Private Pool | Living area | 40-inch TV with cable channels, foosball, books

River Villa Two Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Sense Suite, Private Pool

Sense Suite, Private Pool | Pillowtop beds, free minibar items, in-room safe, individually decorated

Sense Suite, Private Pool

  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family 2 Bedrooms Private Garden

A hotel room with a bed, a sofa, a small table with a fruit basket, a nightstand with a lamp, and a view of a garden through a glass door.

Family 2 Bedrooms Private Garden

  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Pillowtop beds, free minibar items, in-room safe, individually decorated

Presidential Suite

  • Garden view
  • 260 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Located on the waterfront, Silk Sense Hoi An River Resort is in Cam An, a neighborhood in Hoi An. Cam Thanh Bridge and Tran Duong House are notable landmarks, and the area's natural beauty can be seen at Cua Dai Beach and An Bang Beach. Chuc Thanh Pagoda and Marble Mountains are two other places to visit that come recommended. Be sure not to miss outdoor adventures like hiking/biking trails and ecotours, or hop on a moped rental nearby and take a self-guided tour around the area. Visit our Hoi An travel guide
View more Resorts in Da Nang
Map
01 Dong Da Street, Cam An Ward, Hoi An, Da Nang, 560000

What's nearby

  • Cua Dai Beach
    Cua Dai Beach
    8 min walk - 0.5 miles
  • Hoi An, Da Nang, Vietnam - March 16, 2018: Tourists enjoying the sun on An Bang beach with lines of coconut trees, straw umbrellas and turquoise water
    An Bang Beach
    18 min walk - 1.0 mile
  • Central Market Hội An
    Central Market Hội An
    10 min drive - 3.5 miles
  • Bay Mau Coconut Forest
    4 min drive - 1.4 miles
  • Cam Thanh Rice Fields
    4 min drive - 1.4 miles

Getting around

  • Ga Le Trach Station
    25 min drive
  • Da Nang Intl. Airport (DAD)
    43 min drive

Restaurants

  • Naia Spa + Food Naia An Mỹ: Spa + Food
    3 min drive
  • coco casa
    14 min walk
  • Man Seafood Restaurant
    13 min walk
  • Roving Chillhouse Restaurant & Sunset Bar
    4 min drive
  • Hoi An Silk Beach Club
    11 min walk

About this property

Silk Sense Hoi An River Resort

Luxury family-friendly resort near Cua Dai Beach
Located close to An Bang Beach and Cam Thanh Bridge, Silk Sense Hoi An River Resort provides a poolside bar, a grocery/convenience store, and a terrace. With a nearby private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a massage, a manicure/pedicure, and a body treatment at Lotus Spa, the onsite spa. The gym offers fitness classes and yoga classes; other things to do include kayaking, fishing, and boat tours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • A free area shuttle, free bicycle rentals, and express check-out
  • Farming classes, barbecue grills, and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All 81 individually decorated rooms include comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Highchairs, children's dinnerware, and children's books
  • LED light bulbs, composting, and eco-friendly cleaning products
  • Designer toiletries, bidets, and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, balconies, and art supplies

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Books
  • Children's pool
  • Farming classes
  • Fishing
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable bathtub seat
  • Portable shower seat
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1130000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 490000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 490000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1130000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Silk Sense Hoi River Resort Hoi An
Silk Sense Hoi River Resort
Silk Sense Hoi River Hoi An
Silk Sense Hoi River
Silk Sense Hoi An River
Silk Sense Hoi An River Resort Resort
Silk Sense Hoi An River Resort Hoi An
Silk Sense Hoi An River Resort Resort Hoi An

Frequently asked questions

Does Silk Sense Hoi An River Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Silk Sense Hoi An River Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Silk Sense Hoi An River Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Silk Sense Hoi An River Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Silk Sense Hoi An River Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 490000 per vehicle applies.

Where is Silk Sense Hoi An River Resort located?

This family-friendly Hoi An resort is located on the riverwalk, within 1 mi (2 km) of Cua Dai Beach and An Bang Beach. Cam Thanh Bridge and Chuc Thanh Pagoda are also within 3 mi (5 km).

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Reviews

Silk Sense Hoi An River Resort Reviews

9.6

Exceptional

9.8

Cleanliness

8.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 301 out of 365 reviews
Rating 8 - Good. 52 out of 365 reviews
Rating 6 - Okay. 7 out of 365 reviews
Rating 4 - Poor. 4 out of 365 reviews
Rating 2 - Terrible. 1 out of 365 reviews

Reviews

Verified

10/10 Excellent

Jane

This is the most relaxing and perfect place I have ever stayed. A true sense of serenity. Staff are lovely and always pleased to welcome me back.
Stayed 10 nights in Mar 2026
Verified

8/10 Good

Yajna Narayana

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. Courteous staff, great hospitality, clean service. Nice ambiance
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and attention to every detail to make your stay as wonderful as possible. Fantastic place to stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Everything about this hotel.stood out - staff, room, facilities, location and value for money. True luxury. Come here if you want to be treated like royalty!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
As a family of four, we loved our 3 night stay at Silk Sense Resort. Our 2 bedroom apartment was spacious and comfortable, with excellent beds and pillows. The staff were incredibly helpful and friendly throughout our stay. We visited the spa daily for amazing massages, which we highly recommend. The complimentary shuttle service to and from Hoi An Old Town was very convenient. Overall, it was a fantastic stay and we would definitely recommend staying at the Silk Sense resort.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff cannot do enough for you, all very welcoming and helpful. Facilities are great and your options and very good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leif Andre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from super friendly staff!! Super clean and luxurious resort that is highly recommended. We will definitely stay here again if we return to Hoi An.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Hoi An

This is a wonderful oasis a bit outside of Hoi An. Don't mind the distance to the city centre though, as the hotel has a shuttle service driving quite frequently back and forth. They have a great selection of activities and facilities to use.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Everything that you need is nearby. Only a short ride to ancient town. Employee Xu was very friendly and helpful. Would stay again
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean hotel with many amenities. They went above and beyond including providing a small fruit basket upon arrival, complimentary water and snacks as well as towels were replenished daily. The staff were all very friendly and helpful. The pool was huge. The breakfast buffet included a wide variety of food as well as made to order coffee. We loved our daily breakfast while sitting outside and enjoying the view. The only negatives were the restaurant food was our least favorite we had during our week long trip. The restaurant and salon were also extremely overpriced compared to all of the other restaurants and spas within walking distance. You can get your nails done outside of the resort for 1/3 of the price. The shuttle was also a bit disappointing. It doesn’t run all day long to the beach or Hoi An and you also have to schedule it at least 1 hour in advance. I would prefer that the shuttle just run back and forth all day and you hop on when you’re ready. It was a great resort and I would consider staying again if I go back to Vietnam!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

sungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay if you are in Hoi An

I had a wonderful time here. Room was very comfortable and staff were very friendly and welcoming
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind and helpful staff. Nice, clean, quiet and safe location. Several local clean restaurants around the corner.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at silk sense, the hospitality was amazing, staff went out of there way to learn our names and help us with anything they could. Nothing was too much trouble! Particular shout outs to Hung and Ly who were just so lovely and made our stay extra special. The pool was big and great for all the family. So glad we stayed a little way out of town with the kids, free shuttle buses were plentiful. Breakfast was amazing. Family room was spacious with privacy for Mum and Dad, beds were super comfy
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet oasis

Beautiful quiet oasis that provided a great escape from the bustling city of Danang. Staff were friendly, helpful and courteous. Rooms are expansive and a wonderful environment.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous time in Vietnam but Hoi An was definitely the highlight. We were concerned that we should have stayed in town but with Grab taxis costing 5 GBP we realised we made an excellent choice. Lounged by the pool, visited their beach resort, had great breakfasts and used the free shuttle to the fullest extent. After 4 days we said a tearful goodbye to the wonderful receptionist/staff member, Ly who has one of the loveliest smiles! Thoroughly recommend the Silk Sense for all of the above reasons.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members remained friendly during my entire stay.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Elisabeth Esra

Liked: Cleanliness, amenities, property conditions & facilities
One of the best possible hotel stays I've had. Staff consistently went above and beyond to deliver excellent service and hospitality. Location is perfect, between river and beach away from the noise of town. Easy transport options with shuttle bus, or taxis/grab. Breakfast was always an abundance and room was always well stocked with tea, coffee, snacks and water. Excellent amenities, cleanliness, and couldn't recommend more.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service

Outstanding service from spa reception bar and restaurant staff. We had an issue with the affiliated travel operator for snorkelling and scuba diving experience (misleading and terrible overall) and the front staff and assistant manager took time to listen to our feedback, understand the issue and help us provide a solution. Caring and personalised service altogether!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cheney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and lovely hotel. 15 minute taxi out of Old Town, and Grabs are easy to get. Shower over bath was difficult to use but we made do. Hotel is very eco friendly. The snacks they provide are a nice touch. Lots of activities provided by the hotel. Breakfast was okay - eggs made to order and coffee were great. Rooms immaculately clean. Would be a lovely place to enjoy the pool, but we came in the wrong season.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a perfect place to stay when visiting Hoi An. the service was attentive, friendly and flexible. The location is quiet and peaceful. The pool was a delight to spend time in and around. athe restaurant was superb, professionally run and offered a diverse range of delicious vietnamese and non vietnamese meals. The breakfast included lots of different delights, with a good level of day to day variety. The shuttle to the old town made accessing the main attractions of Hoi An and all the restaurants easy. But one could always take a taxi, grab or even rent a scooter (highly recommended for those that have the coordination and courage). Would recommend this resort highly.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Ha Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-night stay at Silk Sense Hoi An River Resort was nothing short of exceptional. From the moment I stepped into the resort, I was greeted with a sense of tranquility and elegance that set the tone for the entire experience. The room I stayed in was beautifully decorated, offering stunning views of the river and lush greenery. The attention to detail in the room's design and amenities was truly impressive, providing a comfortable and luxurious retreat. The resort's facilities, including the infinity pool and spa, provided the perfect way to unwind and relax. The dining experience was equally delightful, with a variety of delicious dishes served at the on-site restaurant. The staff at Silk Sense Hoi An River Resort were incredibly attentive and hospitable, ensuring that every aspect of my stay was enjoyable and memorable. Overall, my stay at Silk Sense Hoi An River Resort exceeded my expectations, and I would highly recommend it to anyone looking for a luxurious and tranquil escape in Hoi An.
Verified

4/10 Poor

Guillaume

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at Silk sense for a week with our 20-month-old. The setting is quiet and pleasant, and staff were consistently kind and helpful. However, safety and problem-solving fell short for a 5-star hotel. On arrival we found our room had a raised platform and stairs—information not disclosed at booking and unsuitable with a toddler. After the first night the baby cot broke, waking our daughter; we later saw four exposed, rusty screws. The replacement arrived without a mattress (a folded comforter was used), and when we asked again we were told no proper cot was available. The hotel then bought a newborn cot with sides only ~50 cm high—easy to climb out of—especially risky with stairs in the room. We changed to a room without stairs, but it was a clear downgrade from what we booked. At checkout, no goodwill gesture was offered until we asked; we received ~€10 off consumables and an airport transfer that was already included via Expedia. Disappointing overall.
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Great location - quiet and easy bus ride into the old town (provided by hotel). Walking distance to the beach. Good size and comfortable room, decent breakfast too. Helpful and friendly staff. Lovely pool but deck chairs, flooring and towels need updating.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stephen Russell

Great hotel and staff very attentive
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
The whole entire experience of the stay was excellent, the staff were so wonderful and the everyday greetings, personal handwritten messages and treats left in the room, the atmosphere, the activities, the spa, the food created memories that will last a lifetime. I've travelled all over the world and stayed in 5 star resorts, but Silk Sense's personal touch stood out the most from large international chains. Large rooms, clean, sustainability at the heart of what they do. Cannot recommend this resort enough. Thank you to each one of the staff here are a few names...Anh,Hung, Khanh, Quy, Bao, Dat, Nga, Thuy, Hien and Linh. Thank you!
Stayed 7 nights in Feb 2026