Located close to Ba Le Market and Cam Thanh Bridge, Hoi An Garden Palace & Spa provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a hot stone massage, a detox wrap, or a manicure/pedicure at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
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View all photos for Family Suite, 2 Bedrooms, Non Smoking, Bathtub
Family Suite, 2 Bedrooms, Non Smoking, Bathtub
96 sq m
2 bedrooms
Sleeps 4
1 Queen Bed and 2 Large Twin Beds
View all photos for Family Triple Room, Non Smoking, Bathtub
Family Triple Room, Non Smoking, Bathtub
Garden view
48 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 1 Large Twin Bed
View all photos for Family Quadruple Room, Multiple Beds, Bathtub, Garden View
Family Quadruple Room, Multiple Beds, Bathtub, Garden View
Garden view
52 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Deluxe Double Terrace Garden
Deluxe Double Terrace Garden
Sleeps 3
1 Double Bed
View all photos for Junior Deluxe Room With Balcony
Junior Deluxe Room With Balcony
Sleeps 3
2 Twin Beds OR 1 Queen Bed
View all photos for Deluxe Double Balcony City View
Deluxe Double Balcony City View
Sleeps 3
1 Double Bed
About the neighborhood
Located in Hoi An Dong, a neighborhood in Da Nang Municipality, Hoi An Garden Palace & Spa is in a rural area. Cam Thanh Bridge and Chua Cau are notable landmarks, and travelers looking to shop may want to visit Ba Le Market and Hoi An Cloth Market. Don't miss out on a visit to Thanh Ha Pottery Village. Enjoy the great outdoors with ecotours and hiking/biking trails, or hop on a moped rental nearby and explore all the area has to offer. Visit our Da Nang Municipality travel guide
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 1,200,000 for adults and VND 600,000 for children
A bar/lounge
A restaurant
Couples/private dining
Things to do
Free bicycle rentals
Full-service spa
Gym
Outdoor pool
Sauna
Steam room
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Outdoors
Barbecue grill
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
3 treatment rooms
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
Art Deco architecture
Built in 2015
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for VND 500000.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 1200000 for adults and VND 600000 for children
Rollaway bed fee: VND 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hoi An Garden Palace & Spa have a pool?
Yes, this property has an outdoor pool.
Is Hoi An Garden Palace & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hoi An Garden Palace & Spa?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Hoi An Garden Palace & Spa?
Check-out is at noon.
Where is Hoi An Garden Palace & Spa located?
Located in Hoi An Dong, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Central Market Hội An are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hoi An Garden Palace & Spa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
We could not have been happier! The staff is the sweetest and they go out of their way to make sure you are as happy as you can be. The hotel is beautiful too. Such a fantastic price. Cannot beat it! We were so sad to leave. Will be back!
although hotel and staff are very helpful and nice. we have enjoyed every moment of being at the hotel and its garden and pool. I forgot my sunglasses. personslet was kind enough to mail them to me. You will not regret your stay there
This hotel has a beautiful garden and rooms. The entire hotel seems like a beautiful European garden palace. The hotel room is new and very clean. Breakfast is very delicious. The staff are very nice. One in particular called Tra My. She was there from the time we checked in until we left the hotel. Constantly assisting us with various issues. This is a beautiful hotel with great service. I will come again.
Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests).
Breakfast was really good - good spread of western and Asian.
The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes.
The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel!
Would definitely recommend this hotel!
Oliver
Stayed 6 nights in Apr 2023
Verified review
4/10 Poor
Verified traveler
Dec 11, 2022
Disliked: Cleanliness, staff & service
It may have been a 4 star hotel but it isn’t anymore !! There were hair in my room that didn’t belong to me, the bathroom wasn’t cleaned during my stay, the service is not 4 star, and you don’t feel confortable and welcomed as i have seen in many good hotels.
God beliggenhed til den gamle by i Hoi An. Vi lånte cykler på hotellet - let adgang til lokalsamfund. Værelse lugter gammelt - som om luften står stille.
インドシナの植民地様式を彷彿とさせるヨーロッパ式の建築で統一されています。とても雰囲気がよいホテルです。
Il s'unifie avec une architecture de style européen rappelant le style colonial de l'Indochine. C'est un hôtel avec une très bonne ambiance.
Das Zimmer mit Balkon und Blick auf den Pool hat uns sehr gut gefallen, leider gab es an zwei von drei Tagen beim duschen nur lauwarmes Wasser (war aber nicht schlimm). Was auch bisschen schade war, es wurde ab 6 Uhr morgens ziemlich laut auf den Gängen und man konnte nicht ausschlafen. Ansonsten hat alles gepasst :)! Kommen gerne wieder!