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Hai Yen Hotel

3.5 star property
Hotel with free parking, a short walk to Hoi An Market

Choose dates to view prices

Photo gallery for Hai Yen Hotel

Front of property - evening/night
Free toiletries, hair dryer, slippers, bidet
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Outdoor pool, open 6:30 AM to 9:30 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Quadruple Room

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Balcony
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About the neighborhood

Map
568 Cua Dai, Son Phong, Hoi An, Quang Nam, 560000

What's nearby

  • Hoi An Market - 9 min walk - 0.5 miles
  • Chua Cau - 15 min walk - 0.8 miles
  • Hoi An Night Market - 16 min walk - 0.9 miles
  • An Bang Beach - 10 min drive - 3.0 miles
  • Cua Dai Beach - 11 min drive - 2.8 miles

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang Intl. Airport (DAD) - 47 min drive

Restaurants

  • ‪Hadana Bar - ‬3 min walk
  • ‪Riverside Café - ‬5 min walk
  • ‪Quan Hoang - ‬3 min walk
  • ‪Cafe Elnino - ‬1 min walk
  • ‪Easyrider Coffee & Tea - ‬1 min walk

About this property

Hai Yen Hotel

Hotel near Hoi An Market
Located close to Hoi An Night Market, Hai Yen Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, HaiYen, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, concierge services, and tour/ticket assistance
Room features
All guestrooms at Hai Yen Hotel include comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, tubs or showers, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: VND 80,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HaiYen

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 80000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 350000.00 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 9:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hai Yen Hotel Hoi An
Hai Yen Hotel
Hai Yen Hoi An
Hai Yen
Hai Yen Hotel Hotel
Hai Yen Hotel Hoi An
Hai Yen Hotel Hotel Hoi An

Frequently asked questions

Does Hai Yen Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–9:30 PM.

Is Hai Yen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hai Yen Hotel?

Self parking is free at this property.

What time is check-in at Hai Yen Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hai Yen Hotel?

Check-out is at noon.

Does Hai Yen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000.00 per vehicle applies.

Where is Hai Yen Hotel located?

Located in Hoi An City Centre, this hotel is within a 10-minute walk of Tran Duong House and Hoi An Market. Assembly Hall of the Chaozhou Chinese Congregation and Assembly Hall of the Hainan Chinese Congregation are also within 10 minutes.

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Hai Yen Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 13 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing the manager is very polite and helpful !
Stayed 4 nights in Jan 2024

4/10 Poor

Trinh

Disliked: Cleanliness, property conditions & facilities, room comfort

Old, run down.

Property was very run down. Not like the photos at all.
Stayed 2 nights in Jan 2025

6/10 Okay

Alan Murray

Liked: Staff & service
Service and staff very good. Rooms very neat tidy and comfortable.Breakfast excellent. Outside and pool area untidy and neglected
Stayed 6 nights in Oct 2023

6/10 Okay

Magnus

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Jens

Stayed 3 nights in Mar 2024

2/10 Terrible

Julius Bilgrau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, room comfort
Jeg har været her tre gange, det er et lille hyggeligt hotel. Fint til prisen. Meget venligt personale
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, excellent stay for 2nd time

I stayed here for the second time in 2 years. Hai Yen has a great location, nice rooms, great swimming pool and a lot of nice facilities such as laundry, scooter rentals, taxi to/ from Da Nang Airport available at the reception. From the instant we entered the hotel premises, we had a staff member coming and picking our bags and carrying it to the room. The room had all the facilities- AC, bathroom with hot shower, bottled water, double bed with toilet amenities. The front-desk was very resourceful in making sure to arrange everything for us, and I didn’t have to worry on how to return scooter with flight at 7 am in the morning. They included filling petrol as well, at a slight premium (50 cents in USD) thus saving me a lot of time and hassle in filling petrol. As for our taxi, we changed the time at the last moment and the front-desk was very cooperative in getting it successfully done for us. All this for dirt cheap prices. The only slight complaint I had is this time the room I got was slightly smaller than last time, when I came alone and got 2 double beds which was lavish. The other thing was that we had a cockroach in the bathroom. I was able to kill the roach without much issues, but it wasn’t great to have this small inconvenience. Of course if we called the staff, they would have helped us out but we didn’t need to. But in an otherwise extremely clean hotel, this was a small annoyance.
Lobby with christmas decor
Room
Pool
From outside
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the main hustle and bustle of Hoi An.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Hila, Israel

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a very bad smell in the bathroom, and my complained about it got ignored..and they were fixing all the rooms in our stage with a lot of noise, and we didn’t know about it before we came..
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
お世辞にも綺麗だとは言えなかった。 シャワーのお湯が出なかったり、水が美味しくなかったりと日本人には少し厳しい環境であったが、値段が安かったので、相応の宿だったのかと思う。
Stayed 1 night in Mar 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2019

10/10 Excellent

SUEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요!

침대가 3개 있어서 정말 편했어요. 수압도 괜찮았고 위치는 정말 좋았어요! 숙소에서 걸어서 5분안쪽으로 편의점이 3개나 있었고 올드타운, 시가지 쪽으로 걸어서 20분정도 걸리는데 주변 구경하다보면 시간 금방가요. 수영장은 호텔에서 올린 사진 그대로 입니다. 좋습니다. 한국숙박객에 비해 외국인숙박객이 더 많았어요. 조식도 나쁘지않았습니다. 하루에 두번씩 수영했네요 ㅎ 공항에 픽업서비스 이용해서 호갱이 되지 않을 수 있었어요. 저는 담번에도 이용할려구요 ^^ 와이파이는 연결이 되긴 하는데 잘 안되요.. 그치만 데이터 무제한 유심을 사가서 괜찮았습니다.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

en god oplevelse

Det var fint at bo på hotellet, billig, god betjening og i fin afstand fra floden.
Stayed 2 nights in Jan 2019

6/10 Okay

kuhee

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

only cheap

It is not so good. But it is not bad either.
Stayed 3 nights in Jan 2019

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort

Initial reception turn the stay a little sour.

Front desk staff slightly curt and unfriendly. Not so nice which made the stay a little uncomfortable. Room itself was rather worn. Housekeeping staff very sweet. Breakfast not so good. Didn’t go near pool. I’d return but would hope to pay a little less than we did. Wasn’t overly impressed but it was certainly comfortable enough on a rainy stop over.
Stayed 2 nights in Dec 2018

8/10 Good

Kasper

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

Marie Louise

Our room was really smelly and it turned out that the room had bed bugs! When we confronted the hotel about the problem they seemed really confused like theyd never heard of bed bugs before and they simple told us that they would change our sheets and covers, which obviously won’t make the bed bugs go away! When we had made that clear for them they transfered us to a different room, which was fine. But in the morning the staff was talking very loudly outsider our door at 7:00 am! Very rude! The pool wasn’t very clean, there were these wierd plastic fibre sticks floating around everywhere in the pool... The breakfast was fine if you ordered freshmade omelete or scrambled eggs, but there were a lot of flies in the buffet! I would not recommend this hotel!!
Stayed 5 nights in Nov 2018

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig hotell i Hoi An.

Hyggelig hotell, 15 min. å gå fra gamlebyen i Hoi An. Imøtekommende og hyggelig betjening. Deilig bassengområde, som var godt å benytte etter en bytur. Gode senger, god frokost,- vi bestilte lunch siste dag, og den var fantastisk god.
Stayed 3 nights in Oct 2018

10/10 Excellent

Domoni, Australia

Liked: Cleanliness, staff & service, room comfort

Great value for money

This place is a little older but kept in great condition. It's clean and comfy, the pool area is great and the rooms are spacious enough. I found the staff to be very friendly and helpful. It's only a 10 minute walk to the riverside and there is plenty of eateries and coffee shops in the street.
Stayed 2 nights in Oct 2018