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Customs House Hotel

3.0 star property
From cooked-to-order breakfast to fresh seafood dinners, this hotel puts guests in the perfect spot to explore Hobart's vibrant Salamanca Market scene

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Photo gallery for Customs House Hotel

Breakfast, lunch, dinner served; seafood - Customs House Hotel (Hobart)
Exterior - Customs House Hotel (Hobart)
Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets - Customs House Hotel (Hobart)
Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets - Customs House Hotel (Hobart)
Breakfast, lunch, dinner served; seafood - Customs House Hotel (Hobart)
Located in Hobart's CBD, Customs House Hotel welcomes travelers with local flavors at its seafood restaurant. Guests enjoy free in-room WiFi, dry cleaning services, and a bar with multilingual staff ready to assist.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • Harbor view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Hobart Central Business District, a neighborhood in Hobart, Customs House Hotel is in the entertainment district and on the waterfront. Travelers who have shopping on the agenda can visit Salamanca Market and Salamanca Place. Tasmanian Museum and Art Gallery and Maritime Museum of Tasmania are also worth visiting. Visit our Hobart travel guide
Map
1 Murray Street, Hobart, TAS, 7000

What's nearby

  • Salamanca Market showing street scenes and markets as well as a family
    Salamanca Market
    3 min walk - 0.2 miles
  • Salamanca Place showing night scenes, street scenes and a city
    Salamanca Place
    5 min walk - 0.3 miles
  • Constitution Dock showing boating, a marina and a coastal town
    Constitution Dock
    7 min walk - 0.4 miles
  • Mona Ferry Terminal
    2 min walk - 0.1 miles
  • Franklin Wharf
    7 min walk - 0.4 miles

Getting around

  • Tasmanian Transport Museum Station
    15 min drive
  • Hobart International Airport (HBA)
    17 min drive

Restaurants

  • Zimmah Coffee City
    4 min walk
  • Tesoro
    5 min walk
  • Fish Frenzy
    4 min walk
  • Bird Song Cafe
    3 min walk
  • Mary Mary
    3 min walk

About this property

Customs House Hotel

Historic hotel near Salamanca Market
Located close to Salamanca Place, Customs House Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and a bar. The on-site seafood restaurant, Customs House Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • ATM/banking services, an elevator, and smoke-free premises
  • Multilingual staff and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Customs House Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Is Customs House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Customs House Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Customs House Hotel?

Check-out is at 10 AM.

Where is Customs House Hotel located?

Located in Hobart Central Business District, this historic hotel is within a 5-minute walk of Parliament House, Salamanca Market, and Salamanca Place. Brooke Street Pier and Mona Ferry Terminal are just steps away.

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Reviews

Customs House Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 422 out of 902 reviews
Rating 8 - Good. 357 out of 902 reviews
Rating 6 - Okay. 89 out of 902 reviews
Rating 4 - Poor. 20 out of 902 reviews
Rating 2 - Terrible. 14 out of 902 reviews

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, friendly staff. Would defo stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.
Sunrise on the balcony
The restaurant
Evening tea on the balcony overlooking Franklin Wharf
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonothan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and staff were great!
Stayed 1 night in Dec 2025
Verified

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities
nice room, clean but no view just frosted window.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Staff and view
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in arguably one of Australia's best locations. I stay here twice a year for work and look forward to it each time. The rooms are terrific and the pub downstairs has beautiful food and good vibes.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A querky bulding that has been well renovated despite the overall age of the building. Excellent location and a great bar
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful, the location is ideal for the center of town, and the included breakfast is very good. We drew the short straw; our room was very small with little space to unpack clothing. The manager was helpful however in adding a couple of small shelves.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Thao Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Great bar food!
Stayed 5 nights in May 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Brett

Liked: Amenities
Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking the town. Near Salamanca Market which is opened on Saturdays. See the Antarctica Museum. Waterfront offers lots of seafood and other options.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was very comfortable and staff very friendly, and great breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Airene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.
Stayed 12 nights in Aug 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world charm. Great location, great restaurant and great staff. The room was clean and comfortable. I’ll be back.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Great room excellent breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Melissa

Great location, great value for money
Stayed 1 night in Oct 2024
Verified

8/10 Good

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are very friendly and accommodating. Really central spot,just across the road from the Mona ferry.
Stayed 2 nights in Jun 2025