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Customs House Hotel

Property class: 3

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Photo gallery for Customs House Hotel

A balcony with a table and chair, overlooking a cityscape with buildings and a river. - Customs House Hotel (Hobart)
A restaurant with a large window, a table, and a bench. - Customs House Hotel (Hobart)
A street scene at dusk with a restaurant and a building with a sign that reads "Mission". - Customs House Hotel (Hobart)
A spacious restaurant with high ceilings, exposed beams, and a bar area. Tables are arranged for dining, and the floor features a patterned carpet. - Customs House Hotel (Hobart)
A modern hotel room with a large bed, a desk, and a dining area. - Customs House Hotel (Hobart)
Close to Salamanca Market and Salamanca Place, Customs House Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and a bar. The on-site seafood restaurant, Customs House Restaurant, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Quadruple Room

A hotel room with three beds, a desk, and a chair.

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

A hotel room with a large bed, a desk, a chair, and a TV.

Waterfront King

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a small table with a vase of flowers, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

A modern hotel room with a bed, a blue armchair, a wooden desk, and a stone wall.

Standard Queen Room

8.8 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

A hotel room with two beds, a chair, a small table, and a nightstand with a lamp.

Waterfront Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Queen Above Bar

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

A hotel room with a bed, a blue sofa, a wooden table, and a chair.

Superior King Standard

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a vase of flowers.

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

A modern hotel room with a large bed, a desk, and a dining area.

Superior Waterfront King Room

9.8 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Hobart Central Business District, a neighborhood in Hobart, Customs House Hotel is in the entertainment district and on the waterfront. Tasmanian Museum and Art Gallery and Narryna Heritage Museum are cultural highlights, and some of the area's attractions include Maritime Museum of Tasmania and Hobart Aquatic Centre. Subantarctic Plant House and Royal Tasmanian Botanical Gardens are also worth visiting. Visit our Hobart travel guide
Map
1 Murray Street, Hobart, TAS, 7000

What's nearby

  • A crowded outdoor market with various stalls and tents.
    Salamanca Market
    1 min walk - 0.1 miles
  • A busy outdoor market with various stalls selling books and other items.
    Salamanca Place
    2 min walk - 0.1 miles
  • A coastal cityscape with a marina, buildings, and a mountain in the background.
    Constitution Dock
    7 min walk - 0.4 miles
  • Brooke Street Pier
    2 min walk - 0.1 miles
  • Franklin Wharf
    7 min walk - 0.4 miles

Getting around

  • Tasmanian Transport Museum Station
    15 min drive
  • Hobart International Airport (HBA)
    17 min drive

Restaurants

  • Zimmah Coffee City
    4 min walk
  • Tesoro
    5 min walk
  • Retro Cafe
    3 min walk
  • Hobart Coffee Roasters
    3 min walk
  • Fish Frenzy
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Customs House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Customs House Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Customs House Hotel?

Check-out is at 10 AM.

Where is Customs House Hotel located?

Located in Hobart Central Business District, this historic hotel is steps from Parliament House and Salamanca Market. Brooke Street Pier and Mona Ferry Terminal are just steps away.

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Reviews

Customs House Hotel Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 466 out of 958 reviews
Rating 8 - Good. 364 out of 958 reviews
Rating 6 - Okay. 94 out of 958 reviews
Rating 4 - Poor. 20 out of 958 reviews
Rating 2 - Terrible. 14 out of 958 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good location, friendly staff and breakfast was a bonus.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top staff, beautiful food!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and restaurant. The location was perfect and close to everything.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, dinner and location was awesome
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really clean and made up everyday. The staff were incredibly helpful and the breakfast was beautifully made to order, just the way we liked it.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quirky, old, property, with genuine ancient features like huge blocks of stone in the walls. Great breakfast, with options to add if needed, and an excellent restaurant menu in the evenings - we ate there twice during our short stay. Lovely helpful, friendly staff throughout the property, from check-in, cleaning, bar and restaurant. Highly recommended.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff perfect location awesome place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the historic place, nice room, good location and breakfast hit the spot.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great But room needs an upgrade No iron in rooms Stairs to most rooms Limited parking for drop off area to register Great breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg the bed was amazing! The bar and breakfast was fantastic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Terrific breakfast
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Helpful staff. Excellent cooked breakfast included.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Good central spot
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, friendly staff. Would defo stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not one to write reviews, but I was pleasantly surprised by just how much I liked staying here. All your standard hotel amenities were there, no complaints on that front, and several bonus amenities (extra comfortable bathroom heat lamps) were the cherry on top. The free breakfast is genuinely delicious; by far and beyond the best I've had at a hotel. It's not some mediocre lukewarm continental breakfast, you get great coffee and delicious food made to order every morning. Literally the best eggs Benedict I have ever had. My partner and I were a little disappointed that the advertised "balcony" did not actually exist as a stand-able platform outside, but the quality of everything else made the stay excellent overall. Considering the reasonable price (relative to other hotels) we paid, I'm more than satisfied with our stay.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the bar area and the Guinness on tap sensational, good sports options on. Our room was perfect and clean. King studio waterfront. The dinner and wine was fantastic with great service from all the staff. Breakfast amazing. Memorable place to stay and will be back. Thanks to all at customs house.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast, which was included with the hotel price. This helps to offset the dysfunctionality involved in accessing the room through a staggered stairwell system. However, the location of the hotel on the bayfront is extremely convenient to tours on the water.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Salamanca market and the harbour. Large comfortable room overlooking the harbour but a little noisy from the ferries and nightlife. Excellent breakfast and good choice options.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building integrating the old and the new. The quad room was spacious and accommodated myself and 3 kids with our own beds which is a bonus!! Great location and the breakfast was a real treat to wake up to and very tasty!! There is no toaster, sink or microwave in the room so be mindful when planning ahead. Would definitely be back to stay again. Beds are comfy and not much noise even in the CBD.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and staff were great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Breakfast included was nice. Staff were very helpful.
Stayed 3 nights in Mar 2026