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The One Hotel Ben Thanh

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Ho Chi Minh City

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Photo gallery for The One Hotel Ben Thanh

Premium Double Room | View from room
Exterior
Front of property
Front of property
City view from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

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About the neighborhood

Map
230 Ly Tu Trong, Phuong Ben Thanh, Quan 1, Ho Chi Minh City, 700000

What's nearby

  • Ben Thanh Market - 5 min walk - 0.3 miles
  • Pham Ngu Lao Street - 7 min walk - 0.4 miles
  • Bui Vien Walking Street - 8 min walk - 0.4 miles
  • Saigon Square - 8 min walk - 0.5 miles
  • Dong Khoi Street - 11 min walk - 0.6 miles

Getting around

  • Saigon Railway Station - 8 min drive
  • Ga Binh Trieu Station - 22 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 20 min drive

Restaurants

  • ‪Quán Mì Cật - ‬1 min walk
  • ‪Marukame Udon - ‬1 min walk
  • ‪The Cajun Cua - ‬1 min walk
  • ‪Nhà Hàng Phương Cua - ‬1 min walk
  • ‪Sushi Tei Vietnam - ‬1 min walk

About this property

The One Hotel Ben Thanh

Hotel near Ben Thanh Market
Close to Pham Ngu Lao Street and Saigon Square, The One Hotel Ben Thanh provides a terrace, designer stores on site, and a library. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A porter/bellhop, tour/ticket assistance, and concierge services
  • An elevator, luggage storage, and smoke-free premises
Room features
All guestrooms at The One Hotel Ben Thanh feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Designer toiletries, bidets, and hair dryers
  • 21-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and portable fans

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (VND 120,000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • Designer stores
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 670000 per vehicle (roundtrip)
  • Nearby parking fee: VND 120000 per day
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

One Hotel Ben Thanh
Hotel The One Hotel Ben Thanh Ho Chi Minh City
Ho Chi Minh City The One Hotel Ben Thanh Hotel
Hotel The One Hotel Ben Thanh
The One Hotel Ben Thanh Ho Chi Minh City
One Ben Thanh
One Hotel
One
The One Hotel Spa
The One Hotel Ben Thanh Hotel
The One Hotel Ben Thanh Ho Chi Minh City
The One Hotel Ben Thanh Hotel Ho Chi Minh City

Frequently asked questions

Is The One Hotel Ben Thanh pet-friendly?

No, pets are not allowed at this property.

How much is parking at The One Hotel Ben Thanh?

The One Hotel Ben Thanh doesn't offer parking.

What time is check-in at The One Hotel Ben Thanh?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The One Hotel Ben Thanh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The One Hotel Ben Thanh provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 670000 per vehicle applies.

Where is The One Hotel Ben Thanh located?

Located in District 1, this hotel is within a 5-minute walk of Temple of Mariamman and Ben Thanh Market. Pham Ngu Lao Street and Bui Vien Walking Street are also within 10 minutes. Saigon Railway Station is 30 minutes by foot.

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The One Hotel Ben Thanh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 99 reviews
Rating 8 - Good. 20 out of 99 reviews
Rating 6 - Okay. 29 out of 99 reviews
Rating 4 - Poor. 10 out of 99 reviews
Rating 2 - Terrible. 10 out of 99 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

DEEPAK kumar

No luxury No cleaning room daily No change the bed sheet towel etc Language problem with staff Property condition is not good
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2024

6/10 Okay

AnneSofie

Liked: Cleanliness
Disliked: Staff & service

Great location

It was ok, booked the room to have a place to keep our bags and take a shower before leaving in the evening, so didn’t sleep there. Excellent location
Stayed 1 night in Mar 2023

8/10 Good

khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ben thanh market
Stayed 2 nights in Feb 2023

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

6/10 Okay

Tomas

You get what you paid, good for emergency stay, not recommended for leisure
Stayed 2 nights in Nov 2023

6/10 Okay

Filipe

Disliked: Cleanliness, property conditions & facilities
Hotel is cheap, it’s state is in relation with price do no surprise, convenient, but you should know when booking. But inside Is clean and ok so safe stay.
Stayed 2 nights in Jun 2023

6/10 Okay

khoa

close to the ben thanh market, need to update everything inside
Stayed 2 nights in Feb 2023

8/10 Good

Thienbao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok 3 star
Stayed 3 nights in Feb 2023

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs are not friendly Rooms are old and dirty
Stayed 1 night in Nov 2022

2/10 Terrible

Tyna

Disliked: Cleanliness, property conditions & facilities
This looks líke a homeless motel- very dirty with cockroaches running.. The picture online looks totally different. We checked in and out same night cause don’t feel safe to stay.
Stayed 4 nights in Jun 2023

4/10 Poor

Amely

Disliked: Cleanliness, amenities, property conditions & facilities
Noise isolation wasn’t existent, provided towels had huge holes in it and the one window to the hallway had a blind, but that let in so much light that you actually got blinded by the lights in the hallway.
Stayed 2 nights in Jul 2024

6/10 Okay

Truong

Disliked: Cleanliness, property conditions & facilities

They need to fix everything and clean everything

I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.
Stayed 3 nights in Aug 2022

2/10 Terrible

Nguyen Lan Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel. Everything is different from the photos they posted on Expedia. Even the front desk person admitted they are using the photos from different hotel. Room is stinks, wet and dirty, mold everywhere, stains all over the bed. We refused to check in or stay with them. The manager promised to us she will cancel the days that we don't stay and refund back to my credit card. It's been 2 weeks I'm still waiting for my refund.
Stayed 4 nights in Feb 2024

2/10 Terrible

Omar Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.
Stayed 26 nights in Aug 2022

2/10 Terrible

don

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, i didn't believe the negative comments ; lesson learned. I rented 2 rooms. 1 was full of mold in the bathroom, the other room had a pillow with hairs on it, they didn't change the pillow covers. I couldn't believe this hotel was listed by expedia. This is the worst experience I've ever had. The business is still alive thanks to customers like me, not so smart!

2/10 Terrible

Spyridon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Avoid!!

AVOID!!! I rarely give 1 star reviews, but this property deserves it. The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine... Also, the bedsheets had stains but that's a secondary issue compared to the mould. The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.
Stayed 4 nights in Nov 2022

4/10 Poor

Betty

Disliked: Cleanliness, property conditions & facilities
When we booked the room we thought it would look like the picture they posted, it was definitely NOT. The room was old, water leak marks/ stains, exposed wiring, sewage smell, mildew in washroom, no shower curtain and bath tub wasn’t fastened to wall. This hotel should be rated a 1 star. I could tell the receptionist were embarrassed when we told them that the room they gave us was horrible. They didn’t offer us another room. So we shorten our stay. The restaurant beside the hotel was noisy and lasted till 5 am. I definitely would not stay there ever.
Stayed 7 nights in Mar 2023

10/10 Excellent

takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よき
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
vị trí đẹp ngay trung tâm, khách sạn đang được sửa nên hy vọng lần sau ghé tiếp sẽ được chỉnh chu hơn.phòng vệ sinh còn dơ và ồn. nhân viên thân thiện
Stayed 2 nights in Sep 2023

2/10 Terrible

Khao Quyen

Stayed 3 nights in Aug 2023

2/10 Terrible

To-Nga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jussi

Stayed 3 nights in Jun 2023

8/10 Good

V.R

Liked: Cleanliness, staff & service, property conditions & facilities
Goed genoegd voor mij
Stayed 2 nights in Jun 2023

8/10 Good

TAKAYA

Liked: Cleanliness, staff & service, property conditions & facilities
受付にいたスタッフ（YUKI）愛想よく、気持ちよくチェックインできました。バスタブ無しですがシャワーはお湯がしっかりと出たので満足。部屋に蟻が何匹が出て来たのは残念。冷房は効きます。一泊の値段が安い。場所が良かったので節約しながらの宿泊ならここも良いかと思います。
Stayed 1 night in Jun 2023