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Saigon Charm Hotel

Property class: 3.5

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Photo gallery for Saigon Charm Hotel

The entrance to Saigon Charm Boutique Hotel with a modern facade, a glass door entrance, and a decorative interior visible through the glass. - Saigon Charm Hotel (Ho Chi Minh City)
A hotel lobby with a reception desk, seating area, and a wall decorated with circular patterns. - Saigon Charm Hotel (Ho Chi Minh City)
A hotel room with a bed, a nightstand with a lamp and phone, a wardrobe, and a window with curtains. - Saigon Charm Hotel (Ho Chi Minh City)
A modern living room with a flat-screen TV, red and black patterned sofas, a glass coffee table, and a painting on the wall. - Saigon Charm Hotel (Ho Chi Minh City)
A modern interior with glass doors, a sofa, and a dining area. - Saigon Charm Hotel (Ho Chi Minh City)
A short walk from Ben Thanh Market and Saigon Square, Saigon Charm Hotel provides dry cleaning/laundry services, a business center, and a sauna. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Saigon Image Superior

A bedroom with a bed, bedside table, lamp, and a small refrigerator.

Saigon Image Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Saigon Image Superior

A neatly made bed with white linens, a bedside table with a lamp, and a wall-mounted TV.

Saigon Image Superior

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Saigon Night Deluxe

A hotel room with a large bed, a desk with a telephone, a water bottle, and a cup. There are curtains, a window with a view of buildings, and a wall with framed pictures.

Saigon Night Deluxe

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Saigon Friendly Junior

A hotel room with two beds, a desk, a vase of flowers, and a fruit bowl.

Saigon Friendly Junior

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Saigon Family Premier

A hotel room with three beds, a wardrobe, and a wall with a wavy pattern.

Saigon Family Premier

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room

A hotel room with two beds, a desk, a vase of flowers, and a fruit bowl.

Basic Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Saigon Friendly Junior

A hotel room with two beds, a desk, a vase of flowers, and a fruit bowl.

Saigon Friendly Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Downtown Ho Chi Minh City, a neighborhood in Ho Chi Minh Municipality, is home to Saigon Charm Hotel. Ho Chi Minh City Opera House is a notable landmark, and travelers looking to shop may want to visit Ben Thanh Market and Dong Khoi Street. Saigon Zoo and Botanic Garden and Saigon Culinary Arts Centre are also worth visiting. Visit our Ho Chi Minh Municipality travel guide
Map
153 Ly Tu Trong, Ben Thanh Ward, District 1, Ho Chi Minh City, 700000

What's nearby

  • A building with the sign "CUA-TAY" above the entrance.
    Ben Thanh Market
    2 min walk - 0.1 miles
  • A traditional lion dance performance with a large orange lion costume in front of a building with Chinese decorations and a crowd of spectators.
    Saigon Square
    5 min walk - 0.3 miles
  • A busy street at night with a prominent building labeled "ALLEZ BOU".
    Pham Ngu Lao Street
    5 min walk - 0.3 miles
  • A nighttime cityscape with illuminated buildings and busy streets.
    Bui Vien Walking Street
    8 min walk - 0.5 miles
  • Benthanh Street Food Market
    2 min walk - 0.1 miles

Getting around

  • Ben Thanh Station
    4 min walk
  • Saigon Railway Station
    10 min drive
  • Tan Son Nhat Intl. Airport (SGN)
    21 min drive

Restaurants

  • Hoang’s Kitchen -Vietnamese cuisine & Vegan food
    1 min walk
  • East West Brewing Co. - Saigon
    1 min walk
  • Sipply Coffee
    3 min walk
  • The Wagon Wheel
    4 min walk
  • Lamenda Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Saigon Charm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Saigon Charm Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Saigon Charm Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Saigon Charm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is Saigon Charm Hotel located?

Located in Downtown Ho Chi Minh City, this hotel is steps from Benthanh Street Food Market and Ben Thanh Market. Saigon Square and Dong Khoi Street are also within 10 minutes. Ben Thanh Station is only a 4-minute walk and Opera House Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Saigon Charm Hotel Reviews

5.4

5.0

Cleanliness

8.6

Location

5.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 12 out of 37 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs renovation and a TV because the one in the room wasn’t working. The good thing was the cheap price and pretty okay location.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
really bad service, not clean , room smell bad .
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Looks nothing like the pictures

Okay it is pretty cheap but it’s still not worth it. The room was gross, don’t think they know how to clean at all. You can find so much better places at the same price.
Stayed 4 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Very bad old hotel, they don’t even offer water , you have to buy water from them. It so old they still using normal key to get in not card key. You can’t event open the window. Strongly not recommend to stay,
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikke overvej det, bare vælg noget andet. Vi tjekker ind før tid hvilket koster 100.000 i timen. Dette er fair nok hvis værelset på nogen måde havde levet op til billedet. Vi kom ind og tog en lur. Vågner til små mider på os, svamp i væggene, et badeværelse der er ulækkert og generelt bare intet det ligner det på billederne. Selvom prisen er billig er der mange andre hoteller, som gør meget mere ud af at man får en god oplevelse til samme pris.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

価格相応のホテル

価格から考えたら相応のホテル 場所は申し分無い所に立地している
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I rate this hotel worth only 1 star. There are mold, broken toilet in the washroom, door damaged. So expensive for me to paid one night there.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Condition

The pictures of the hotel are not updated.what is on the website is not what you see and experience.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean... i stay 5 days housekeeping not clean the toilet..... i book for 3 room but i get 2 room only....bad service
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Not noisy for the excellent location. Close to everything. No complains whatsoever for the price!
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and helpful, nice and clean room, staffs able to please and fulfill guest's needs; in our case to find vege/halal foods for breakfast :)
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
not so good as breakast was not given , only after we complain they provide bread and fried egg only. the staff also not very friendly
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時の対応の悪さ過去で一番悪い そう言う國
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Room and bathroom are not clean. Service is very good
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good value & helpful staff

The room was remodeled, very clean and smelled nice too. The location is perfect! 3 minute walk to Binh market, 12-15 minutes to the war museum and bui Vien walking street . They also have an onsite tour company who we booked the Cu Chi tunnels with for $15. Downside is that breakfeast was only til 9am and with limited options. We arrived early in the AM and the staff was very accommodating in helping with our luggage and in getting a room ready before the 2pm check-in time.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

큰 특징은 없으나 위치가 여행하기에 아주 좋다.조식에 대해 조금 더 신경써 주었으면 좋겠다
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming, friendly and very helpful! The location is strategic as well, it is very close to Ben than Market and some attractions like the Central post office and Notre dame cathedral. Breakfast is good as well. The facility should have internal maintenance for urgency like when the water (tank or machine?) is not working so they can fix it right away, and not only in the morning when their external suppliers are already reachable on the phone.
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
벤탄시장과 매우 가까움(현지 생활 및 음식을 경험하기에 충분함) 사진과 너무 많이 틀림 직원과의 의사 소통 문제 많음(영어를 거의 모름)
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Slitent hotell, hyggelig betjening.

Litt slitent hotell, men med god seng, enkel frokost og varierende temperatur på og mengde med vann i dusjen. Men betjening som gjorde sitt beste. Da TVn streika sprang de ut og kjøpte ny og monterte i løpet av et kvarter.
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

Family stay.

Hotel is in a great position, but the hotel is just ok. Breakfast is not worth bothering to have but lots of street food right outside. No kettle in room, smallest lift I have ever seen. But friendly staff and price is cheap. I would warn of the massage at the hotel. This is a happy ending massage. Be aware before you go there. Lots of other hotels very close that are much better value for money.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service

Amazing location, little walk needed

Room condition is not as ideal, lightings were dark and shower heater were not working properly so the temperature of water was still somewhat cold. However, location is extremely convenient, with Ben Thanh market just around the corner, as well as Paragon Plaza which is an upscale mall for shopping purposes.
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Their pictures don’t match the room.

Shower hose was half naked and torn but in working condition. Should have replaced. The bathroom walls filled with molds. The room was dirty, floors, dusts, bed lamp, bath tub. The towels provided were all ragged. Had to call front desk to turn on water heater an hour prior taking a shower. (Water heater tank has to heats up). Also, had to call them to turn on the main AC switch at front desk every time we came back. When first turn on hot water brown water flowed out for minutes. AC was filled with molds and not cold during hot daytime. Safe had to be replaced and they replaced with a half working condition. (Keys must be used to lock but can be unlock with the code which they did not know how to change. Their excuse was they just took over the hotel for a month. In one occasion, what to call to turn onCold water at 2am because they shut off water pump. So we had no place to put valuables, no properly working hot water, breathe in molds, slept in dirty room, flowed brown water, and etc. on the the other hand, the staff tried so hard to please us. Nice service!!
Stayed 7 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

이 호텔 이용하지 마세요

저녁 7시경 호텔 체크인 하러 들어갔는데 내가 예약한방에 다른 사람이 있다고 함 가족 4명이 갔는데 방을 두개로 주겠다고 해서 싫다고 했더니 저녁 9시까지 기다려달라고 함 잠시 대기하라며 2층 방으로 우리를 안내했는데 방에 곰팡이도 많고 냄새도 많이 나고 복도가 너무 협소했으며 비상계단은 비상시에 사용할 수 없는 상태였음 개인은 물론 특히 가족분들이 같이 여행하실 경우 이용 안하시는게 좋을거 같습니다. 완전 비추 입니다. 저는 환불 요청하여 다른 호텔로 옮겼습니다. 만약 정상적으로 체크인을 했더라도 이호텔에서 숙박하지 않았을거에요 다른 분들이 피해보시지 않게 후기 남깁니다.
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

When we tried to turn on the tap to take a bath. The water came out with a very yellow tinge. We checked under a different light and it was in fact yellow. The stairs were very small and steep. I thought i was going to fall. I recommend going by elevator, even if the air in there is a bit stuffy.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Buena ubicación y personal amable

El hotel es sencillo pero agradable, el joven de la recepción es muy amable y servicial, el desayuno estaba incluido y era típico de la zona que por cierto nos gustó mucho. Estaba muy bien ubicado, cerca de todo.
Stayed 3 nights in Sep 2018