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Rosa Zen Hotel & Spa

Property class: 3

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Photo gallery for Rosa Zen Hotel & Spa

A hotel room with two beds, a ceiling fan, and a large plant. - Rosa Zen Hotel & Spa (Ho Chi Minh City)
A buffet with various food items, including fruits, pastries, and a coffee station. - Rosa Zen Hotel & Spa (Ho Chi Minh City)
A room with a wooden wall, a sofa, and red decorations. - Rosa Zen Hotel & Spa (Ho Chi Minh City)
A salon with two barber chairs, a large mirror, and a plant. - Rosa Zen Hotel & Spa (Ho Chi Minh City)
A modern living room with a sofa, a dining area with chairs, a kitchen with a refrigerator, and a ceiling fan. - Rosa Zen Hotel & Spa (Ho Chi Minh City)
A short walk from Bui Vien Walking Street and Ben Thanh Market, Rosa Zen Hotel & Spa provides an airport shuttle, dry cleaning/laundry services, and a full-service spa. Treat yourself to spa services, such as a body treatment or a manicure/pedicure. The on-site restaurant, hoang-lien, features Vietnamese cuisine. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, No Windows

A hotel room with a bed, a desk with a chair, a mirror, a wardrobe, and a bathroom visible through an open door.

Superior Room, No Windows

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, bedside table, lamp, and a large plant.

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a large mirror, a chandelier, and a potted plant.

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and a large plant.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed
  • Free wired internet

View all photos for Grand Room

A modern living room with a sofa, a dining area with chairs, a kitchen with a refrigerator, and a ceiling fan.

Grand Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Downtown Ho Chi Minh City, a neighborhood in Ho Chi Minh Municipality, Rosa Zen Hotel & Spa is in the entertainment district. Ben Thanh Market and Pham Ngu Lao Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Saigon Zoo and Botanic Garden. Saigon Culinary Arts Centre and Dam Sen Water Park are also worth visiting. Visit our Ho Chi Minh Municipality travel guide
Map
15 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 0084

What's nearby

  • A traditional temple with a tiled roof, golden statues, and potted yellow flowers.
    Tao Dan Park
    1 min walk - 0.1 miles
  • A busy street with neon signs, motorcycles, and people walking.
    Pham Ngu Lao Street
    7 min walk - 0.4 miles
  • A nighttime cityscape with illuminated buildings and busy streets.
    Bui Vien Walking Street
    8 min walk - 0.5 miles
  • An aerial view of a city with a large building with a clock tower, surrounded by roads and vehicles.
    Ben Thanh Market
    10 min walk - 0.6 miles
  • A traditional lion dance performance with a large orange lion costume in front of a building with Chinese decorations and a crowd of spectators.
    Saigon Square
    14 min walk - 0.7 miles

Getting around

  • Saigon Railway Station
    8 min drive
  • Ben Thanh Station
    10 min walk
  • Tan Son Nhat Intl. Airport (SGN)
    24 min drive

Restaurants

  • Trung Nguyen Cafe
    1 min walk
  • Mango Restaurant
    1 min walk
  • Pho Son Nga
    2 min walk
  • Banana's Juice Shop
    4 min walk
  • Highlands Coffee Bùi Thị Xuân
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • hoang-lien

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2002
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - November 2017

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 235000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 344000.00 per vehicle (one way)
  • Rollaway bed fee: VND 235000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Rosa Zen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Rosa Zen Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Rosa Zen Hotel & Spa?

Check-out is at noon.

Does Rosa Zen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 344000.00 per vehicle applies.

Where is Rosa Zen Hotel & Spa located?

Located in Downtown Ho Chi Minh City, this spa hotel is within a 15-minute walk of Tao Dan Park, Ben Thanh Market, and Pham Ngu Lao Street. Bui Vien Walking Street and Saigon Square are also within 1 mi (2 km). Ben Thanh Station is 10 minutes by foot and Opera House Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rosa Zen Hotel & Spa Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 205 reviews
Rating 8 - Good. 65 out of 205 reviews
Rating 6 - Okay. 64 out of 205 reviews
Rating 4 - Poor. 12 out of 205 reviews
Rating 2 - Terrible. 22 out of 205 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel
Stayed 14 nights in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Everything is very old and they don’t has hot water.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Room comfort

Pretty good

Pretty good stay. Sections of the hotel look very tired, could do with an update. AC wasn't very powerful. Overall a pretty convenient location and good for a short stay.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Owner let this good location property run down, staff is very limited.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Cleanliness
Hi Expedia Slow service for facilities. Staff needs more good attitude to help customers. Staff don’t sleeping on your duty. Do your staff allows to sleep on duty.?
Stayed 14 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staffs, not helpful of presenting information of the surroundings
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Arrived 5 minutes before 2pm check in time and they said you have to wait until 2pm to checkin! Breakfast photos are all over their website, however they no longer offer breakfast. Which has always been free with your accommodation as I’ve stayed there multiple times over the past 12 years.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Not clean had to ask for towels had to ask bed sheets change
Stayed 14 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very dirty. I can not stay and get out quickly. Very very bad and I move to another hotel cross streets A 25 hotel right now. If you take money back for me. And I says thank you 🙏
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

This place needs a lot of maintenance. The plugs in both the bath and the sink were broken. The fridge didn’t work. Otherwise it was fine
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy place

This place is full of mold. In the bathroom there was a water leak from the roof so it was always wet floor and a lot of mold. Very dangerous and unhealthy. We told the staff, they offered a new room but didn’t care about the water leak. We had cockroaches in the room. Only nice thing was the comfortable bed.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - avoid this place!

We do not recommend this place! The staff speaks very little English, are not very nice and smoke in the lobby. We woke up at 2am because the fire alarm was going off. Not 100% sure if it was the staff but we saw them smoking earlier. The rooms are very disgusting - walls are dirty and they don’t empty the trash can between different guests. The price do not match the place at all!
Shower curtain falling out of the wall
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Be careful with this hotel not recommended

I have been to this hotel in years past it was wonderful they changed owners and I would not recommend it at all. 5 days in the hotel they did not make the room once didn't take the trash out it started piling up. At the end of the stay they charged me $25 for checking out half hour late. The staff is unacceptable at best. I would advise everybody to look very carefully as to rent in this hotel. It was a couple rooms where people didn't spend the night and I'm not sure exactly what was going on other than they used it for an hour and left you make the decision what they were doing.
Stayed 6 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Very bad

they did not believe that we had booked a room even though we had a receipt, confirmation email and account statement. They wanted us to pay double to get a room after spending barely 1.5 hours explaining and showing all the evidence. They were not very helpful. When we came back later and our booking had entered their computer they did not apologize for the inconvenience. The rooms were dusty and the lights only half worked. You also couldn't get hot water in the shower. And they did not clean the room for the 3 days We spent there. Total scam, can’t recommend to anybody!
Stayed 3 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity pealing paint. If you are asthmatic stay away from this place. There was one helpful person at the front desk.
Stayed 5 nights in Sep 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a super cheap accommodation, this is good enough. However, that is about the only thing you'll get. Front desk service is...pretty lousy (guy isn't very friendly, and basically doesn't do anything). Room is not exactly the cleanest (there was a cockroach in my room on L4, which we got rid of ourselves and didn't see anymore thereafter, BUT STILL). The dressing table was a little dusty, but I just wiped it down with my own wet tissue. Wardrobe door is a little creaky. One thing to also note - the electricity in the room goes out once you leave the room (remove the key from the wall plug) so the fridge switches off, which means anything you try to chill - does not continue chilling. Overall, not recommended unless your #1 priority is cost.
Verified review

2/10 Terrible

受付したらオーナーが変わってて潰れてました
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントは日本語を話す明るい女性がいましたが結婚してアメリカに行くとか、辞めたら日本語は通じません。 サービスの水、コーヒーは無し、アメニティーも 期待しないでください、寝るだけの古いホテルです。 目の前にコンビニがあるから水はそこで買うようにして ください。 安い部屋を選んだからか、 ベッドメイキングや掃除も２日に１回といわれました。 エアコンはゴンゴン音がしてます。 このホテルを決めたのはバスが付いてたから、 でも蛇口が動かない、シャワーで湯船に溜めました。 お湯は熱いのが出ます。 WiFiもホテルよりも他所から漏れてるフリーWiFiが 速いです。 ホテルの良いところは無関心だから出入りが楽です。 女性を連れ込むには気兼ねないですね。 エレベーターに空のコンドーム袋が捨ててありました。 ただホテルの前には女性はいないです。
Verified review

6/10 Okay

Vệ sinh phòng

Dọn vệ sinh không thường xuyên
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Staff & service

Centralt beliggende

Centralt beliggende, men lidt nedslidt både toilet og bad - ingen forhæng bruser, kun to håndklæder ingen vandkedel
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service bruger vi ikke her

Ganske enkelt ingen service fra uvenligt personale Prisen var sat 75 % ned og denne pris svarer til kvaliteten Gammelt og skævt. Positivt er at det varme vand er der hele tiden.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mangelhaft

Wir vebrachten 11 Nächte in einem "Deluxe-3-Bett-Zimmer", das bei der Buchung mit 32qm angegeben war. Das Zimmer, was wir bekommen haben, war höchstens 24qm. Die Lager des Hotels ist gut, nahe an allem und trotzdem für Saigons Verhälnisse ruhig. Das Zimmer wurde nicht automatisch sauber gemacht, sondern nur nach Aufforderung. Klopapier wurde nicht automatisch nachgefüllt. Staff ist freundlich und hilfsbereit, abgesehen von einem Mitarbeiter, als wir bei ihm wegen Magen-Darm-Problem nach einer 2.Rolle Klopapier gefragt haben, teilte er uns mit, dass pro Zimmer und Tag nur eine Rolle gibt. Zustand des Zimmers ist heruntergekommen. Mehrere Schimmelstellen an Decke und Wand sowie reparaturbedürftigte Stellen am Fußboden. Badewanne und Wachbecken haben keine Stöpseln, sodass wir ständig kleinere Sachen in den Abguß verloren hatten. Es gab kleine kriechenden Insekten im Zimmer, deren Art wir nicht identifizieren konnten. Man nimmst es nicht so genau mit der Reinigung. Wlan ist nicht immer verfügbar oder langsam.
Stayed 11 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Staff & service
値段を考えたら良かったです。
Stayed 7 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

とにかく汚いです。

4泊しました。私はアジアのホテルは慣れている方ですが飛び抜けて汚いです。冷蔵庫の中は前の人の残りが腐った状態で入ったままでした。浴槽も髪の毛で汚く掃除そのものをしていません。全くおすすめしません。
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

아쉬움

가격 대비 아쉬운편. 미리 예약하면 큰가격차이없이 더 좋은 숙소 충분히 예약 가능.
Stayed 1 night in Oct 2022