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Ailen Hotel

2.5 star property
Relax in style at this charming hotel where convenience meets exploration. Take a stroll down Bui Vien Walking Street or indulge in local flavors at the on-site restaurant.

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Photo gallery for Ailen Hotel

Deluxe Twin Room | Minibar, in-room safe, desk, free WiFi - Ailen Hotel (Ho Chi Minh City)
Front of property - Ailen Hotel (Ho Chi Minh City)
Deluxe Double Room | Minibar, in-room safe, desk, free WiFi - Ailen Hotel (Ho Chi Minh City)
Lobby - Ailen Hotel (Ho Chi Minh City)
Front of property - Ailen Hotel (Ho Chi Minh City)
Ailen Hotel, nestled near Pham Ngu Lao Street and Ben Thanh Market, offers a warm welcome with a restaurant, dry cleaning/laundry services, and free in-room WiFi. Unwind on the terrace or explore nearby Bui Vien Walking Street while taking advantage of tour/ticket assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Triple Room with City View

Minibar, in-room safe, desk, free WiFi

Triple Room with City View

  • Sleeps 3

View all photos for Quadruple Room

Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • Sleeps 4

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, free WiFi

Executive Room

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • Sleeps 5

View all photos for Superior Family Room

Minibar, in-room safe, desk, free WiFi

Superior Family Room

  • Sleeps 6

Executive Room

  • Sleeps 6

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About the neighborhood

District 1, a neighborhood in Ho Chi Minh City, is home to Ailen Hotel. Ho Chi Minh City Opera House and Saigon Notre-Dame Basilica are notable landmarks, and travelers looking to shop may want to visit Pham Ngu Lao Street and Bui Vien Walking Street. Saigon Zoo and Botanic Garden and Dam Sen Water Park are also worth visiting. Visit our Ho Chi Minh City travel guide
Map
283/33 Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City

What's nearby

  • Pham Ngu Lao Street which includes night scenes, shopping and street scenes
    Pham Ngu Lao Street
    1 min walk - 0.1 miles
  • Aerial view of downtown Ho Chi Minh City and the illuminated Bui Vien party street at night, Vietnam.
    Bui Vien Walking Street
    2 min walk - 0.1 miles
  • Ben Thanh Market featuring signage and markets
    Ben Thanh Market
    12 min walk - 0.7 miles
  • Lion dance on lunar new year in saigon vietnam
    Saigon Square
    15 min walk - 0.8 miles
  • September 23 Park
    1 min walk - 0.1 miles

Getting around

  • Ben Thanh Station
    9 min walk
  • Saigon Railway Station
    14 min drive
  • Tan Son Nhat Intl. Airport (SGN)
    28 min drive

Restaurants

  • Phở Quỳnh
    1 min walk
  • Mcdonald's
    1 min walk
  • Rooster Beers Brewery
    1 min walk
  • Burger King
    1 min walk
  • Quán Nguyệt
    1 min walk

About this property

Ailen Hotel

Hotel near Pham Ngu Lao Street
Near Bui Vien Walking Street and Ben Thanh Market, Ailen Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance
Room features
All guestrooms at Ailen Hotel offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Smart TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Hotel
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Hotel Hotel
Ailen Garden Hotel
Ailen Hotel Ho Chi Minh City
Ailen Hotel Hotel Ho Chi Minh City

Frequently asked questions

Is Ailen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Ailen Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Ailen Hotel?

Check-out is at noon.

Where is Ailen Hotel located?

Located in District 1, this hotel is steps from Pham Ngu Lao Street and Bui Vien Walking Street. Ben Thanh Market and Saigon Square are also within 15 minutes. Ben Thanh Station is 9 minutes by foot and Opera House Station is 18 minutes.

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Reviews

Ailen Hotel Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 93 reviews
Rating 8 - Good. 31 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 8 out of 93 reviews
Rating 2 - Terrible. 6 out of 93 reviews

Reviews

10/10 Excellent

Jeff

Liked: Amenities, property conditions & facilities
Cool location. Staff very helpful. Lots of food choices nearby.
Stayed 2 nights in Jan 2026

8/10 Good

Swee Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

The hotel is comfortable. We arrived late night and just spent a night and it's good enough for a short trip. It's located at a very happening with lots of bars and a busy district but the street of the hotel is quiet. There are many restaurants and right at the corner there is a very nice and tasty restaurant selling Pho call Pho Quynh.
Stayed 1 night in Aug 2025

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were very kindly. So we could enjoy our trip. We will recommend the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vikki

Liked: Staff & service
This property is close to everything
Stayed 11 nights in Aug 2023

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
Stayed 2 nights in Feb 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Stayed 1 night in Feb 2024

2/10 Terrible

THERESA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.

8/10 Good

SANGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

나쁘지않아요

여행자거리 중심가에 있어서 주위에 식당 바 세탁소등이 많이있어 여행하기편리합니다
Stayed 2 nights in Dec 2024

10/10 Excellent

Mai Nhu Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ở trung tâm nhưng không ồn ào, phòng sạch sẽ, vệ sinh tốt, rất an ninh, anh chủ rất nhiệt tình dễ thương
Stayed 1 night in Mar 2024

6/10 Okay

isao

Liked: Cleanliness
部屋は広い方だけど深夜まで周りが騒がしいかった。
Stayed 1 night in Nov 2023

6/10 Okay

hayo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geht garnicht

Check in war erst nach 18 uhr An Rezeption war nie jemant zugegen Auf der Strasse vor dem Hotel nach der Tel.Nr.für die Rrzeptionistin gefragt Alles in allen nie wieder
Stayed 1 night in Dec 2022

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Rezeption war bei der Anreise und Abreise nicht besetzt . Zimmer waren um 14 Uhr noch nicht bezugsfertig, erst ab 17 Uhr und von der Rezeption war niemand erreichbar. Schlüssel haben wir bei der Abreise einfach auf den Tresen gelegt. Zustand der Zimmer, war von ordentlich bis eins katastrophal.
Stayed 1 night in Dec 2022

8/10 Good

Long My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel grand confort , bon rapport qualité/prix

grande chambre au calme, confortable (en particulier plusieurs tablettes) matelas du lit un peu usagé sur les bords (on s'y enfonce en s'asseyant sur le bord du lit) la connexion wi fi est parfois interrompue aménagements aux standards européens
Stayed 8 nights in Jul 2018

8/10 Good

Dobaba, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay!

Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Stayed 2 nights in Feb 2018

8/10 Good

Rob, Canada

Liked: Staff & service

Generally quiet alley location In busy area

Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area. Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep. Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley. The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Stayed 4 nights in Jan 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Toppenställe, trevlig personal, rena och rymliga rum, superbra dusch, perfekt läge, bra frukost och underbart kaffe med fresh milk. Kommer gärna tillbaka
Stayed 1 night in Jan 2018

8/10 Good

jane, bc canada

Liked: Cleanliness, staff & service, room comfort

Good location in district one

Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations
Stayed 3 nights in Nov 2017

10/10 Excellent

thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location,good staff, enjoy stay
Stayed 4 nights in Dec 2017

10/10 Excellent

Ha jin, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭한 호텔과 직원들.

Great all.
Stayed 5 nights in Dec 2017

8/10 Good

Stacey

Liked: Staff & service, room comfort

Ok. Location good

Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed... apart from that was ok. Room could be better cleaned though...
Stayed 2 nights in Nov 2017

8/10 Good

jo, sydney

Liked: Cleanliness, staff & service, room comfort

Good for a short stay hotel

It was my first time to Ho Chi Minh City,if you are on a budget a backpacker or just need some where to sleep while in transition than this hotel is the perfect place to stay,but if your not a backpacker and not on a very low budget than i suggest you choose somewhere else like a hotel with pool resort and spa,The hotel staff were great very helpful, you could ask them any question and if they didn't know they would go out of their way to find out,Tips use GRAB UBER to get around it is the cheapest and safest way to get arround
Stayed 3 nights in Nov 2017

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Perfect location, close to Bui Vien Street but not disturbed by the noise. Easy to find our way around the city from the hotel & pop back whenever we needed a rest. Ms Mimi is very kind & helpful. As were all the staff. We extended our stay by one night so that my son could join us & freshen up for our onward flight to Hanoi. The only down side was the breakfast which was a limited choice & could have been more. For a cheap hotel in the back packers area it served us well & we would stay there again.
Stayed 3 nights in Oct 2017

10/10 Excellent

Jerome, Frankfurt, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher und guter Service. Mitten im Backpacker viertel. Tolles Hotel um auchTouren günstig und in guter Qualität in ganz Vietnam durchzuführen.

8/10 Good

Ted, 한국

Liked: Cleanliness, staff & service, room comfort

깨끗하고 친절한 직원들.

근데 E/V 없어서 힘들지만 가격과 방상태는 양호합니다. 참고로 저는5층에 묵었는데 힘들었습니다. 2층은 조리도가능하게 콘도식으로되어 있네요.

8/10 Good

Sharia, Azerbaijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff close to night life

The rooms were clean. No elevator, so I had to climb 5 stories, but I had o problem with that. Staff very helpful and friendly. Close to nightlife, and close enough to Bin Tanh Market - about 15 minutes walk. Quiet at night even though close to action (2 minutes). Rented a motorbike from the Hotel for reasonable price - $8/day. Overall I was satisfied with my stay considering that it was cheap in price but had everything I needed.