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Trust Hotel

2.5 star property
Hotel with spa services, near Mazda Zoom-Zoom Stadium

Choose dates to view prices

Photo gallery for Trust Hotel

Restaurant
Restaurant
Exterior
Public bath
Lobby
Trust Hotel offers a quiet haven near Mazda Zoom-Zoom Stadium. Guests enjoy a complimentary breakfast buffet, spa treatments, and in-room WiFi. The helpful staff can direct visitors to nearby attractions like Hiroshima Castle and Kamiyacho for easy exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
3 bathrooms
  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
4 bathrooms
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
3 bathrooms
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Hair dryer
Bidet
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
3 bathrooms
  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Separate bathtub and shower
2 bathrooms
  • 19 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
4 bathrooms
  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Oriental Hotel Hiroshima

Hiroshima City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 1,163 reviews
Oriental Hotel Hiroshima

About the neighborhood

Map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052

What's nearby

  • Mazda Zoom-Zoom Stadium - 11 min walk - 0.6 miles
  • Hiroshima Peace Memorial Park - 3 min drive - 1.7 miles
  • Hiroshima Green Arena - 4 min drive - 2.1 miles
  • Atomic Bomb Dome - 4 min drive - 1.9 miles
  • Hiroshima Peace Memorial Museum - 4 min drive - 1.9 miles

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪カラオケスタジオ ビリーザキッド 愛宕店 - ‬4 min walk
  • ‪BRIDGES - ‬4 min walk
  • ‪弁兵衛 - ‬3 min walk
  • ‪麺屋菜心 - ‬5 min walk
  • ‪讃岐屋 光町店 - ‬4 min walk

About this property

Trust Hotel

Hotel near Mazda Zoom-Zoom Stadium
Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides an indoor public bath (no minerals). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An electric car charging station, luggage storage, and a vending machine
  • Multilingual staff, a TV in the lobby, and a porter/bellhop
  • An elevator and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 109 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate tubs/showers, bidets, and free toiletries
  • 42-inch LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (197 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

Is Trust Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trust Hotel?

Limited spots are available.

What time is check-in at Trust Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Trust Hotel?

Check-out is at 10:00 AM.

Where is Trust Hotel located?

Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho, and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Matoba-cho Station is 12 minutes by foot and Inari-machi Station is 15 minutes.

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Reviews

Trust Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 164 out of 320 reviews
Rating 8 - Good. 103 out of 320 reviews
Rating 6 - Okay. 33 out of 320 reviews
Rating 4 - Poor. 13 out of 320 reviews
Rating 2 - Terrible. 7 out of 320 reviews

Reviews

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Atiq Abdullah Assiddiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
Stayed 1 night in May 2024

2/10 Terrible

Win Ki Lucia

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world

2/10 Terrible

Win Ki Lucia

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

良い点は美味しいパン

部屋に入るとカーペットに水溜まり。 エアコンの調子が悪いとの事。 7月半ば、かなり暑いのでエアコンを付けない訳にはいかず、でも水がボタボタが落ち続け、なかなか寝付けず。 廊下を歩いていると、ポタッと冷たい物が頭に、、、廊下の空調の周りも水漏れの痕があり、赤くなっている部分も。 建物は綺麗な感じで、お掃除の方も良い方だったので残念。 それからフロントデスク。 チェックインを終えて、20分ほど経ってから質問したい事があったのでフロントデスクへ。 すると無人のフロントデスク(フロントの人がチェックインする時に顧客を確認するパソコンの前)に私のパスポートのコピーが、まだそのまま置いてありました。セキュリティ面は良くないと思いました。大事な個人情報です、誰にでも見れる所に不用心に置いてあるのは頂けないです。 しかもチェックインの時私のパスポートを確認したにも関わらず、"ooさんで合ってますか?"と全く違う人の名前を行ってきたのにはびっくりしました(性別も明らかに違うのに)。 唯一良い点は無料の朝食。 パンがすっごく美味しいです。
Stayed 2 nights in Jul 2024

10/10 Excellent

Hayashida

Liked: Cleanliness, staff & service, property conditions & facilities
施設自体が綺麗でした。 従業員さんも感じがよかったです 朝ごはんもおいしかったです
Stayed 1 night in Aug 2025

10/10 Excellent

Tomohisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族で楽しめました。
Stayed 1 night in Aug 2025

8/10 Good

Michio

Liked: Cleanliness, staff & service
マツダスタジアムのイベントの為に利用しました。 徒歩で行けるし、立地が良かったです。 朝のビュッフェもとても良かったです。 値段から考えると文句は言えないのですが 各部屋のアコーディオン式の扉の開閉音や 荷物整理の音は筒抜けで、耳栓必携です。 ベッドの寝具一式はとても気持ち良かったです！
Stayed 1 night in May 2025

8/10 Good

ミノル

Stayed 3 nights in Aug 2025

8/10 Good

??

Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が、よかった。
Stayed 1 night in Aug 2025

10/10 Excellent

MICHIYASU

Liked: Cleanliness, staff & service, property conditions & facilities
とてもよかったです
Stayed 1 night in Aug 2025

10/10 Excellent

ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フードやお菓子などが売ってあれば最高
Stayed 1 night in Aug 2025

10/10 Excellent

しおり

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

りお

Stayed 1 night in Aug 2025

10/10 Excellent

Takeshi

Stayed 1 night in Aug 2025

2/10 Terrible

Masayuki

Stayed 1 night in Jul 2025

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