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Miyajima Hotel Makoto

3.5 star property
Ryokan with a 24-hour front desk, 8-minute walk to Itsukushima Shrine

Choose dates to view prices

Miyajima Hotel Makoto offers a serene escape near Itsukushima Shrine and Omotesando Shopping Arcade. Guests can relax in the indoor bath, explore the garden, and use in-room WiFi. Visitors appreciate the attentive staff who enhance the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style) | Premium bedding, in-room safe, free WiFi

Traditional Room (Japanese-Style)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Bathrobes
Private bathroom
Shower/tub combination
Bidet
  • 27 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

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About the neighborhood

Map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518

What's nearby

  • Miyajima Ferry Terminal - 4 min walk - 0.3 miles
  • Omotesando Shopping Arcade - 4 min walk - 0.3 miles
  • Five-Story Pagoda - 4 min walk - 0.3 miles
  • Itsukushima Shrine - 6 min walk - 0.3 miles
  • Miyajima Aquarium - 2 min drive - 0.6 miles

Getting around

  • Hatsukaichi Hiroden-miyajima-guchi Station - 1 min drive
  • Miyajimaguchi Station - 1 min drive
  • Hiroshima Airport (HIJ) - 51 min drive

Restaurants

  • ‪まめたぬき - ‬5 min walk
  • ‪みやじま食堂 - ‬4 min walk
  • ‪牡蠣屋 - ‬5 min walk
  • ‪フクヤ - ‬5 min walk
  • ‪りらっくま茶房 - ‬4 min walk

About this property

Miyajima Hotel Makoto

Ryokan near Itsukushima Shrine
Located close to Omotesando Shopping Arcade and Shiraito Falls, Miyajima Hotel Makoto provides an indoor public bath (no minerals), a garden, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A free ferry terminal shuttle, a 24-hour front desk, and a front-desk safe
  • Luggage storage and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Miyajima Hotel Makoto include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets and shower/tub combinations
  • 32-inch TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that certain rooms have limited WiFi access.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Frequently asked questions

Is Miyajima Hotel Makoto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Miyajima Hotel Makoto?

This property doesn't offer parking.

What time is check-in at Miyajima Hotel Makoto?

Check-in start time: 3 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Miyajima Hotel Makoto?

Check-out is at 10 AM.

Where is Miyajima Hotel Makoto located?

Located in Itsukushima, this ryokan is within a 10-minute walk of Omotesando Shopping Arcade and Itsukushima Shrine. Shiraito Falls is 0.8 mi (1.3 km) away. Hatsukaichi Miyajimaguchi Station is 25 minutes by foot.

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Reviews

Miyajima Hotel Makoto Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 163 out of 262 reviews
Rating 8 - Good. 75 out of 262 reviews
Rating 6 - Okay. 20 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 1 out of 262 reviews

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good good!
Stayed 1 night in Jul 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in great location

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus
Stayed 1 night in May 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We loved our stay at the hotel. They were very accommodating and even picked up our luggage from the ferry terminal so that we could maximize our time. I highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat
Stayed 2 nights in Jun 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese style hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa Shuk Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with great services. Nice location. Nice view.
Stayed 1 night in Sep 2024

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miyajima Hotel Makato

The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely quiet hotel/ryokan. Beautiful large room with everything set up for onsen the Japanese bath, which was also delightful. The staff was very very sweet and helpful. We didn’t eat at the hotel; there are wonderful restaurants within walking distance. The hotel is a few hundred meters from the tourist area which is very quiet after 5 pm. Great place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly. The front desk personnel spoke very good English and would go out of their way to help us if we had concerns or questions. This place hold many great memories of my trip to Japan, and the onsen/hot-spring did wonders for my skin. I hope to become a regular costumer of this hotel in future trips.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent stay! The staff was welcoming and charming. Our room (501) had views from two sides and we could watch a beautiful sunset. The shower had great water pressure. Meals were served in a cavernous dining hall (it felt a little like summer camp, you are with your own group) but the food was superb! Very nice bath. We managed to hit at a quiet time, but one night we decided to go for a walk first and noticed a large number of people heading to the bath, so you may have a different experience. Staying overnight (we stayed two) in Miyajima is far superior to day-tripping it, and Motoko is a great place to stay
Stayed 2 nights in Mar 2023

10/10 Excellent

WAI LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the hotel is perfect, we contact for transfer service on previous day. The staff has waited at the pier on time and left the maps and restaurant information for us, we can continue to enjoy our day in Miyajima directly. There is a girl at reception is able to speak in fluent English, which is very friendly to the foreigners who don’t know Japanese. Just a bit disappointed because the private bath is fully booked on the day and we cannot have it. Miyajima is a very good place and we love it so much. Next time when I come here, I will book this hotel agin and the private bath.
Stayed 1 night in Aug 2023

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very cozy
Stayed 1 night in Sep 2025

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es sumamente amable, nos ayudó con recomendaciones! Es un lindo ryokan! Grande para los estándares de Japón, pero es un poco viejo y se nota. Además nos ofrecieron desayuno estilo japonés, pero no te explican cómo se come 😅
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Short walk from ferry terminal with easy connections to hiroshima
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de tout!!! Super!
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The place is very charming. The location is great for walking to town or going to other . The rooms are spacious. Most decor and furniture seems very dated. so for the price, we thought it was a little high. The Japanese style breakfast was delicious. We are also glad they offered coffee at the breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

MASATO

Liked: Cleanliness, staff & service
良い
Stayed 1 night in Aug 2025

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Miyajima août 2025

Super hôtel très agréable et confortable Bains chauds et chambre spacieuse et bien équipée Personnel à l’écoute Hôtel bien placé proche du front de mer Petits bémols : problème de réservation faite pour cinq personnes mais chambres disponibles seulement pour quatre selon l’hôtel donc obligé de payer en plus Et certaines choses prévues non disponibles comme le restaurant ou le sauna et pas de navette proposée vers le ferry dommage
Stayed 1 night in Aug 2025

6/10 Okay

Fredrick

Liked: Cleanliness
The staff seem nice but basic expectations were not met. Did not pick-up us ubtik 30 minutes after we arrived although i informed many times. I had to contact expedia to get them to respond. Food and services at hotel were average and slightly below for Japan. The staff was quick to clean up while eating. They seem nervious and wanting people to leave. Limited support on how to prepare and put foos together. I am so disappointed by the experience. It was not worth all we paid
Stayed 1 night in Aug 2025

8/10 Good

Ronja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles supi, das Personal war unglaublich freundlich und zuvorkommend. Beim traditionellen Abendbrot hätte uns eine Erklärung gut getan, aber es war auf jeden Fall eine einzigartige Erfahrung und kann ich nur weiterempfehlen!
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanse ryokan met een fantastisch diner en ontbijt. Ze blijven met hapjes aankomen en alles is een kunstwerk. De omgeving is erg rustig. ‘s Avonds als de dagjesmensen weg zijn, kun je nog heerlijk ontspannen wandelen langs de kade. Het binnenland is zeker aan te raden. De bedden waren voor ons futons. Deze worden door het personeel klaar gemaakt. Het is even wennen, maar wij hebben er uitstekend op geslapen.
Stayed 2 nights in Jul 2025

4/10 Poor

Gloryvee

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a traditional japanesse ryokan. Smell bad and the bathroom was dirty. The elevator and the public areas smell bad like humidity. The hotel needs a reimbursement. I don't recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.
Stayed 2 nights in Jul 2025

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