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Mercure Tokyu Stay Hiroshima

Property class: 4

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Mercure Tokyu Stay Hiroshima provides a gym and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Comfort Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Privilege, Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, WiFi (free), bed sheets

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Deluxe Twin Room, 2 Twin Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Family Room, 2 Twin Beds

Privilege, Family Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Privilege, Family Room, 2 Twin Beds

  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Privilege, Twin Room, 2 Twin Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, WiFi (free), bed sheets

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | In-room safe, WiFi (free), bed sheets

Privilege, Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Located in Hiroshima, Mercure Tokyu Stay Hiroshima is in the city center. Itsukushima Shrine and Memorial Cathedral for World Peace are local landmarks, and some of the area's activities can be experienced at Miyajima Ferry Terminal and Hiroshima City Central Tennis Court. Shukkeien and Hiroshima Children's Museum and Library are also worth visiting. Visit our Hiroshima travel guide
Map
Teppocho8-19 Nakaku, Hiroshima

What's nearby

  • An old, partially ruined building with a dome and brick walls.
    Hiroshima Central Shopping District
    1 min walk - 0.1 miles
  • A cityscape with a prominent building featuring a unique triangular roof and a crane nearby.
    Kamiyacho
    8 min walk - 0.5 miles
  • A circular building with a glass entrance and a statue in front.
    Hiroshima Museum of Art
    8 min walk - 0.5 miles
  • A historic building with a dome and modern architecture, a river, and a park with a bench.
    Hiroshima Peace Memorial Park
    12 min walk - 0.7 miles
  • A historic building with a large dome and a modern building in the background.
    Atomic Bomb Dome
    13 min walk - 0.8 miles

Getting around

  • Hatchobori Station
    2 min walk
  • Hiroshima Station
    18 min walk
  • Iwakuni Airport (IWK)
    66 min drive

Restaurants

  • 尾道ラーメン 暁
  • Taverna Takeda
    1 min walk
  • 肉のやま金
    2 min walk
  • ひまわり
    1 min walk
  • モスバーガー 広島八丁堀店
    1 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 13 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Mercure Tokyu Stay Hiroshima pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure Tokyu Stay Hiroshima?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Tokyu Stay Hiroshima?

Check-out is at 11:00 AM.

Where is Mercure Tokyu Stay Hiroshima located?

Located in Hiroshima City Centre, this hotel is within a 5-minute walk of Hiroshima Central Shopping District and Memorial Cathedral for World Peace. Hiroshima Prefectural Museum of Art and Kyobashi River are also within 10 minutes. Hatchobori Station is only a 2-minute walk and Ebisu-cho Station is 3 minutes.

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Reviews

Mercure Tokyu Stay Hiroshima Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

Reviews

Verified review

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Easy stay, helpful Super shower
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very modern and beautifully designed. The staff were extremely polite and professional. Great stay, beautiful property, great value.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Hide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean and fresh. Great location. Will certainly stay there again.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Suet Yan

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The breakfast’s Bread are good(the only thing that makes me feel good )
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. The snack bar was such a cute touch. Loved the laundry in the suite. The rooms are very nice. I just find it weird that you have to walk to other side of the room to wash your hands. But would not deter my stay at all.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Atunaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of the city. Easy to get to the street car and walkable to all the tourist sites. Plenty of restaurants nearby too. Staff were extremely friendly. Great touch to have complimentary snacks and beverages in the lobby. This hotel has everything you need for a 2-5 night stay. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Samah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient with breakfast, snacks, and a washing machine. Staff are nice but would be a better experience if more of them were multilingual. Some only spoke Japanese and it was difficult to communicate simple things such as whether the tap water was drinkable or whether check out was completed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Blaithin

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was a bit of a letdown, it’s just a running machine and bike. I understand it’s a brand new hotel and it’s small, but it would have been good to see.. a dumblebell/ free weights available with a bench & mat. So there are no options that pure cardio. The washing machine in the room was amazing and the room has a lot of stuff in it but it is a tiny bit tight for space. Overall a fair price for what you get & room was cleaned well
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location. It was very walkable to shopping and the Peace Memorial. They provided little nuts and snacks. The breakfast was good not great. The staff were ok not great. We stayed a night, checked out. and had staff hold our bags while we toured. When we came back to collect our bags so we could catch the train to the next town. We were not treated like we had not been paying guests who were completing their stay. In fact, a comment was made “oh that’s for paying guests”. Not good. I would think twice about staying here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. So much That we extended our stay. Everything was so clean and brand new (opened in May 2026). The hotel and rooms even smell so good. So much so, that can smell it out on the street leading up to the hotel. The staff is extremely friendly. Our room was very comfortable and spacious. Had everything we needed. Was equipped with refa hair drier and shower head (in addition to a rain shower ) which was amazing. Additionally it was so convenient to have an in room washer and drier. Absolutely loved our stay here.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff, and a nice little snack and drink bar included with your stay. Views from the room windows may not always be great but I would still recommend it to my friends and family.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling through South Korea and Japan for 3 weeks and this our 8 hotel and our favorite so far. We are in the bunk bed room and love it. The beds are so comfortable and the air co works very well. Love the shared space downstairs with free drinks and snacks.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Washer/dryer in the room was so helpful!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Andreea

Liked: Cleanliness, property conditions & facilities
Breakfast was a poor health choice, carbs everywhere on the table with minimal protein. Would help if English is spoken in the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Takuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの高さが自分に合っていて、寝心地がとても良かったです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling for 3 weeks and this was our 8th hotel and our favorite by far.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新酒店設施一切滿意，房間整潔，廁所乾濕分開！房間有四張獨立床，每個位都有獨立充電及床頭燈！ 特別滿意房間內，準備好不同嘅用品，例如咖啡，茶包及水！ 而且房間還有洗衣機， 10分方便 極之推薦一家大小旅行首選！！
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

yoshifumi

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でした
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり 室内に洗濯機がついてるのが良い 乾燥機が別であればなお良いと思いました 朝食ビュッフェは和食が有ればなぁと思いました 全体としてはまた利用したいと感じる施設です
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nettes, stylisches kleines, neues Hotel, zentral in der Stadt gelegen. Der A-Dome Park ist zu Fuss erreichbar, ebenso der Bahnhof und öffentliche Verkehrsmittel wie Busse und Strassenbahnen. Wir hatten ein sehr kleines Zimmer, aber das wussten wir, war für uns ok, wir wollten sightseeing machen und einfach nur übernachten. Zimmer hatte sogar eigene Waschmschine und Microwelle und war sehr sauber. Wir hatten Lounge Zugang und konnten uns an Kaffee, Tee und nicht alkoholischen Getränken und kleinen Snacks bedienen, abends wen wir zurückkamen. Das Frühstück war kein typisches Hotelfrühstück, sondern eher wie in einem kl. französischen Café und europäisch. Mit Leckeren Sandwiches, ein paar Früchten und Croissants, Brötchen etc., für uns lecker und absolut ausreichend. Das Personal war sehr freundlich und hilfsbereit. Wir würden es wieder buchen.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

KYOUNGHWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
새 호텔이라 넓고, 깨끗한것은 물론이고, 룸에 세탁기와 렌지, 커피머신, 인덕션, 냄비도 있어서 엄청 편하게 이용했어요. 조식은 빵하고 시리얼? 같은 간단한것만 있어서 굳이 먹을 필요는 없을것 같아요. 직원 모두 친절하셨고, 위치도 좋았어요. 다음에도 이곳에 숙박하고싶어요.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
オープンすぐの施設でスタッフの皆さんもしっかりと教育を受けられたのか、とても気持ちよく対応してくださいました。 設備で一つお願いするならは、ベッドルームとバスルームの間にロールカーテンなどがあるともっと快適に過ごせたと思います。 また、広島旅行の際には是非とも利用させてください。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jordan

Stayed 1 night in Aug 2026