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Comfort Hotel Hiroshima Otemachi

3.0 star property
Travelers start their day with a delicious breakfast buffet at this peaceful city hotel, setting the stage for exploring Hiroshima's sights

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior - Comfort Hotel Hiroshima Otemachi (Hiroshima)
Free daily buffet breakfast - Comfort Hotel Hiroshima Otemachi (Hiroshima)
Lobby - Comfort Hotel Hiroshima Otemachi (Hiroshima)
Property amenity - Comfort Hotel Hiroshima Otemachi (Hiroshima)
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi - Comfort Hotel Hiroshima Otemachi (Hiroshima)
Located in central Hiroshima, Comfort Hotel Hiroshima Otemachi offers a complimentary breakfast buffet and dry cleaning services. Guests can enjoy WiFi, nearby bike rentals, and a vending machine for snacks. Attentive staff assist with luggage storage and travel advice.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(51 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hiroshima City Centre, a neighborhood in Hiroshima, Comfort Hotel Hiroshima Otemachi is near a metro station. Hiroshima Museum of Art and Hiroshima City Museum of Contemporary Art are cultural highlights, while Hiroshima Castle is a notable landmark. Check out an event or a game at Hiroshima Green Arena, and consider making time for Shukkeien, a top attraction not to be missed. Visit our Hiroshima travel guide
Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051

What's nearby

  • A historic building with a dome and modern architecture, a river, and a park with a bench.
    Hiroshima Peace Memorial Park
    6 min walk - 0.3 miles
  • A building with a water fountain in front.
    Hiroshima Peace Memorial Museum
    6 min walk - 0.4 miles
  • A modern building with a curved facade and multiple small windows.
    Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims
    9 min walk - 0.5 miles
  • A historic building with a large dome and a modern building in the background.
    Atomic Bomb Dome
    13 min walk - 0.7 miles
  • A modern circular building with a green roof, surrounded by well-maintained hedges and trees.
    Hiroshima Green Arena
    19 min walk - 1.0 mile

Getting around

  • Chuden-mae Station
    1 min walk
  • Nishi-Hiroshima Station
    4 min drive
  • Hiroshima Airport (HIJ)
    64 min drive

Restaurants

  • てらにし珈琲店
    1 min walk
  • 油そば専門店 みや寺 大手町店
    3 min walk
  • 中華そば 陽気大手町店
    2 min walk
  • 麺屋 会心の一振り
    2 min walk
  • おっくん堂大手町本店
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Comfort Hotel Hiroshima Otemachi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1300 per night.

What time is check-in at Comfort Hotel Hiroshima Otemachi?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel Hiroshima Otemachi?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Hiroshima Otemachi located?

Located in Hiroshima City Centre, this hotel is within 1 mi (2 km) of Hiroshima Museum of Art and Hiroshima Green Arena. Hiroshima Castle and Hiroshima City Museum of Contemporary Art are also within 2 mi (3 km). Chuden-mae Station is only a 2-minute walk and Shiyakusho-mae Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Hiroshima Otemachi Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 422 out of 929 reviews
Rating 8 - Good. 348 out of 929 reviews
Rating 6 - Okay. 127 out of 929 reviews
Rating 4 - Poor. 24 out of 929 reviews
Rating 2 - Terrible. 8 out of 929 reviews

Reviews

Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for one night. Easy access to transportation and walking distance to Peace Park and Dome. Would stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are helpful, the breakfast is tasty and reasonably priced and the location is fantastic. A great place to stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the main attractions are within 20-30 minutes by foot.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

HL

Liked: Cleanliness, staff & service, amenities
Good breakfast, clean room and good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Long Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast buffet. It had a good variety of Japanese and western food to choose from.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were brilliant hotel was spotless, breakfast was fine but at the time we used it, it was overly busy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy walking to the peace park and 3 convenient stores within a block
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean friendly staff 10 min walk to peace museum at end with gates of peace. Close to train stops as well. Easy to get around.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Located right down town within a 15 minute walking distance of a-bomb dome. Nice clean rooms and breakfast buffet in the morning.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and complimentary breakfast. Bed and pillows were very uncomfortable.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff. Central location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jenesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay. Breakfast was great very convenient to transportation
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this is a budget stay. Considering that the rooms are small but clean having all the needed basics. Breakfast was good and enough variety.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located within a great area with multiple convenience stores to grab food and snacks. There is laundry onsite and a great chill space/library that also serves as the dining area where a free breakfast is served. The hotel is a 2min walk from the street car that leaves from Hiroshima station
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ken

The morning breakfast was a nice start to the morning and the hotel was close to the memorial site.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. Great hotel with a decent and delicious breakfast. The staff was very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

David

Location very good Room very small Staff good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, room comfort
Great location, clean room, slightly dated but price was reasonable.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and lovely staff. Good to have the breakfast included - it was varied and plentiful. Ideal location too. Only complaint is about the pillows - rock hard and only 1 provided. I got an extra and still not comfortable. Otherwise, good hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming staff, clean, convenient luggage storage before and after checkin and checkout.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, services are very good. We like the breakfast a lot. Hotel also has a coin operated laundry room which is great.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

george

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was great considering the construction going on
Stayed 2 nights in Nov 2025