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Comfort Hotel Hiroshima Otemachi

3.0 star property
Hotel with free breakfast, near Hiroshima Museum of Art

Choose dates to view prices

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi
Property amenity
Check-in/check-out kiosk
Property amenity
Located in central Hiroshima, Comfort Hotel Hiroshima Otemachi offers a complimentary breakfast buffet and dry cleaning services. Guests can enjoy WiFi, nearby bike rentals, and a vending machine for snacks. Attentive staff assist with luggage storage and travel advice.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Shower/tub combination
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Shower/tub combination
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(45 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Shower/tub combination
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Shower/tub combination
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.3 miles
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.4 miles
  • Atomic Bomb Dome - 13 min walk - 0.7 miles
  • Hiroshima Green Arena - 19 min walk - 1.0 mile
  • Hiroshima Castle - 4 min drive - 1.6 miles

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪油そば専門店 みや寺 大手町店 - ‬2 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪八起 - ‬3 min walk
  • ‪麺屋 会心の一振り - ‬1 min walk
  • ‪デリカセロリ - ‬3 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel near Hiroshima Museum of Art
Located close to Hiroshima Green Arena and Hiroshima City Museum of Contemporary Art, Comfort Hotel Hiroshima Otemachi provides a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a water dispenser, and a vending machine
  • A 24-hour front desk, a computer station, and an elevator
  • A front-desk safe, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 258 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Frequently asked questions

Is Comfort Hotel Hiroshima Otemachi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Hotel Hiroshima Otemachi?

Self parking is available for JPY 1300 per night.

What time is check-in at Comfort Hotel Hiroshima Otemachi?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Hotel Hiroshima Otemachi?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Hiroshima Otemachi located?

Located in Hiroshima City Centre, this hotel is within 1 mi (2 km) of Hiroshima Museum of Art and Hiroshima Green Arena. Hiroshima Castle and Hiroshima City Museum of Contemporary Art are also within 2 mi (3 km). Chuden-mae Station is only a 2-minute walk and Shiyakusho-mae Station is 2 minutes.

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Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 773 reviews
Rating 8 - Good. 295 out of 773 reviews
Rating 6 - Okay. 106 out of 773 reviews
Rating 4 - Poor. 18 out of 773 reviews
Rating 2 - Terrible. 8 out of 773 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ken

The morning breakfast was a nice start to the morning and the hotel was close to the memorial site.
Stayed 2 nights in Oct 2025

8/10 Good

JOSEFINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast menu same everyday , staff are friendly, Shibuya Crossing is walkable
Stayed 2 nights in Oct 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice beds. Friendly staff. I would stay here again
Stayed 1 night in Oct 2025

8/10 Good

Aloise

Liked: Staff & service
Great location. Good service and rooms.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
An adequate property with comfortable rooms. We thought the breakfast was very good. Handily located for getting to the Peace Museum and to the station. Definitely up to a 3 star standard.
Stayed 3 nights in Sep 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very friendly staff. Breakfast was decent and the common sitting area was nice with free coffee etc. The bedroom was decent sized for the price and location. Good bathroom. Slight musty smell probably because of some damp, but this was overcome by the air purifier in the room. Some great eats nearby. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to various tourist destinations, accessible by bus/tram, great free breakfast, but rooms are quite small
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
We came to see the Hiroshima peace memorial. It was an easy walk for us. Transit for those who didn’t want to walk was very accessible.
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and easy to get to transport
Stayed 2 nights in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very basic. You have to get there early. One service that was very helpful was sending bags from hotel to hotel within Japan for a small fee.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff were exceptionally friendly and helpful! Location was perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
This was my first hotel stay after being in hostels for most of the trip and for such a cheap price it was one of the best stays I've had. The property was so modern and clean and the staff were incredibly kind. The breakfast was delicious as well! If was very close to a lot of transportation but wasn't too crazy busy despite being near a major tourist attraction! Loved my stay here overall!
Stayed 3 nights in Jun 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great breakfast
Stayed 4 nights in Dec 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were unable to enjoy the breakfast service as both of us got a gastric bug while travelling. The staff were great at accommodating our situation, and even rang ahead to the emergency hospital to check the waiting time, when we thought one of us may need medical intervention, along with the same night attendee checking in to see how we were each evening. However when we asked for a late checkout on the morning of our departure we were asked to pay for the extra hour, disappointing customer service given we hadn’t eaten any of their free breakfast menu over our four night stay.
Stayed 4 nights in Oct 2025

8/10 Good

Amy Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night, but it was a lovely area, hotel and staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, amenities
Clean place
Stayed 3 nights in Mar 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within 5 mins walking distance to Chuden-Mae street car station. 10 minutes walking to the Hiroshima Peace Memorial Museum. Many local dining options and a Family Mart next door. Friendly staff, morning breakfast provided. Again, great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, if only slightly hard to step into the tub :). Staff were great, very helpful. I forwarded my luggage from previous hotel and the staff helped track it down for me. Complimentary breakfast was very handy :) Would happily stay there again!
Stayed 5 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 7 nights in Jun 2025

6/10 Okay

Meghan

Liked: Staff & service
Affordable and central location. The breakfast was great. Hotel is slightly dated and has a strange odour.
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a reasonable price.

Very nice hotel at a reasonable price with a basic breakfast included. We had a corner room which was large by Japanese standards. The hotel is well located yet quiet at night. My only criticism is that the pillows were very hard and uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chain? Basic and functional. Perfect
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel where the focus is always on the customer. Never found a complaint with any service in Japan. It is shame the rest of the world did not follow the Japanese way of service.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and functionable. The street cars run in front of the hotel, which is convenient but very noisy. They do stop at some point in the late evening. The city has more police, ambulance, and fire sirens than any other city we have been to.
Stayed 3 nights in May 2025

8/10 Good

Nailani

Liked: Staff & service, amenities, property conditions & facilities
Overall we chose this hotel for the decent reviews being that it is a budget friendly option. Our stay was good. Family of 4. No issues. Staff were friendly. I do recommend they WIPE THE WALLS near the bed and maybe the area where the trash can is. I think if the walls were given some attention to enhance cleanliness that would lead to more positive guest reviews.
Stayed 3 nights in Nov 2024

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