Hines Vacations

The staff were helpful, the room was nice and clean, and the buffet breakfast was amazing. We enjoyed our stay.

Absolutely, better than amazing view of the Chicago view and lake. Rented the room for a special occasion that worked out great. After searching for other hotels in the area with a great view, this choice was the best choice I could have made. Since Navy Pier is one of Chicago biggest tourist attractions, I highly recommend a comfortable pair of walking shoes. I do think some of the furniture pieces should be updated to something more modern or stylish for the price of the room. It will make the vibe much better. That's my personal opinion. Service was amazing and staff was friendly and very helpful. Parking was very reasonable.

This hotel truly exceeded my expectations and checked every box. From the moment we arrived, the property felt luxurious, stylish, and beautifully maintained. The accommodations were wonderful, and the attention to detail throughout the hotel really made the stay feel special. The location was also excellent and made it convenient to enjoy everything the area had to offer. The rooftop was absolutely magnificent, the bar had a great atmosphere, and our room was spotless and refreshed every day. What stood out most was the way the staff cared for their guests. Everyone was friendly, attentive, welcoming, and always willing to help. I did experience one minor issue during my stay, but it was handled quickly and professionally, which I truly appreciated. Everything seemed to run like a well-oiled machine. Between the luxurious atmosphere, great location, beautiful rooftop, cleanliness, and outstanding service, this was an exceptional stay. I will definitely be returning!

Excellent location and staff was friendly and very helpful. Elevators made funny noises though. Kinda scary. Still recommend.

Everything was awesome and will stay there again