Hilterfingen Vacations

Slow replies regarding check out, even when I contacted them multiple times. Did not reply about luggage storage.

My overall experience was excellent, and I truly enjoyed my stay. However, there are a few minor details that I hope the hotel management will consider addressing to further improve the guest experience. I believe the hotel entrance would benefit from some renovation, particularly the carpets, which appear to need refreshing. My room, No. 201, was excellent, and the bathroom was also very good. However, both clearly show signs of age. The room carpets and the upholstered headboard would benefit from deep cleaning or, ideally, replacement as part of a refurbishment. These are only minor observations, as my overall experience was excellent. With a little attention to these details, the hotel could further enhance its already very good standards. Overall, I recommend this hotel and definitely ill stay next time in it

Friendly front desk made check in easy. Very good breakfast. Great location

The hotel was very nice! Simeon was absolutely amazing! He had the best customer service ever! Truly very helpful! We stayed here to be close to the stadium so that was very convenient. The downside was there is no AC during the fall/winter, thankfully there was a fan in the room and we brought our own fans still a little toasty. There was also no face wash clothes, just hand towel and bath towels. The shower design was weird, we had a lot of water on the floor but over it was a decent stay.

Great location - just a few mins walk to the tram! The friendly staff, comfortable bed, and good shower made the stay. We visited in October, but the rooms were still quite warm with no real help from the AC. We struggle to sleep well in 74 degree temps (23.5 Celsius), so that part just wasn’t good. We did crack the window as it got down to the 40s at night. Not enough relief, though.