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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

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Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Exterior
Exterior
Family Suite, Ocean View | Living area
Hiking

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | 1 bedroom, free rollaway beds, bed sheets

Family Suite, Ocean View

Highlights

Separate sitting area
Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, free rollaway beds, bed sheets

Standard Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, free rollaway beds, bed sheets

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Smart TV
Separate bedroom
Down duvet
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | 1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.6 miles
  • University of Hawaii at Hilo - 4 min drive - 2.2 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • Port of Hilo - 6 min drive - 3.1 miles
  • Carlsmith Beach Park - 11 min drive - 4.8 miles

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Express check-out, luggage storage, and smoke-free premises
  • Water sports equipment
  • Guest reviews say great things about the central location and helpful staff
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/closets, refrigerators, and free extra beds

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wild Ginger Hotel?

Self parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Check-out is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).

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Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 695 reviews
Rating 8 - Good. 144 out of 695 reviews
Rating 6 - Okay. 75 out of 695 reviews
Rating 4 - Poor. 62 out of 695 reviews
Rating 2 - Terrible. 129 out of 695 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the area!!! ❤️❤️❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Donna A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Stayed 1 night in May 2025

2/10 Terrible

Alexis

Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025

2/10 Terrible

Hongjun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Stayed 1 night in May 2025

4/10 Poor

Maria Luisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa Porter

Liked: Cleanliness, staff & service, property conditions & facilities
Old school for sure but would stay ahain
Stayed 1 night in Apr 2025

6/10 Okay

Harold

All in all it was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The hotel is older and a little run down, but that was no surprise as they were very clear on the condition. Given that, it’s very clean and I had no concerns about the bed linens or towels. It all added to the character! It’s located just a few blocks from downtown which was fantastic, but I didn’t feel totally comfortable with the area to walk there by myself at night so I just drove.
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Property conditions & facilities
The property was working on maintenance
Stayed 2 nights in Mar 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. It is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim von

Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Stayed 1 night in Feb 2025

8/10 Good

Gaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Stayed 2 nights in Jan 2025

4/10 Poor

Valerie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Old School Hawaiian Aloha n Charm..rooms Old yest comfortable n clean..Ill come back ..Staff Local ... sweet n helpful..Hilo Aloha
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Have gone there for many years. Staff is great. Facility needs lots of work.
Stayed 3 nights in Jan 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the property seemed very cozy but once inside our room we found that the walls were paper thin, the showers were ice cold no matter how long you let the water run and we were only able to get 1 towel. After leaving the hotel early we were promised a refund for the last 2 days of our trip which 3 days later is still nowhere to be seen. Aside from the beachfront view this place doesnt have much going for it and has alot of work to do if they want to keep future guests happy. 3 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people on the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world throwback
Stayed 1 night in Feb 2025

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

10/10 Excellent

Simone

Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

4/10 Poor

thomas

Disliked: Property conditions & facilities
The TV didn’t work the fan shut up when you turn off the light and the floor was uneven
Stayed 1 night in Apr 2025

2/10 Terrible

Eric

Allowed me to make reservation after last allowed checkin time. They did contact with alternative method, by which time, had also expired. No stay, no refund. Scam and shady buisness.
Stayed 1 night in Apr 2025