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Hilo Reeds Bay Hotel

Property class: 2

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Photo gallery for Hilo Reeds Bay Hotel

A balcony with a view of the sea, a cruise ship, and a yacht. - Hilo Reeds Bay Hotel (Hilo)
A lobby with wicker furniture, a blue sofa, and a painting of birds. - Hilo Reeds Bay Hotel (Hilo)
A parking lot with multiple cars parked under trees. - Hilo Reeds Bay Hotel (Hilo)
A hotel room with a bed, a wooden nightstand, a desk with a chair, a round wooden table, and a ceiling fan. - Hilo Reeds Bay Hotel (Hilo)
A pool area with lounge chairs, a view of the sea, and a building with a flat roof. - Hilo Reeds Bay Hotel (Hilo)
Located close to Coconut Island Park and Port of Hilo, Hilo Reeds Bay Hotel provides a terrace and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Kitchen

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Bay View

A hotel room with a large bed, a wooden dining table, a chair, a nightstand with a lamp, a fan, and a view of palm trees through the window.

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(17 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

A hotel room with a bed, a desk, a chair, a ceiling fan, and a window with curtains.

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(61 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

A hotel room with a bed, a wooden nightstand, a desk with a chair, a round wooden table, and a ceiling fan.

Deluxe Studio, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

A hotel room with two single beds, a nightstand with a lamp, and a window with curtains.

Studio, 2 Double Beds, Bay View

8.4 out of 10
Very good
(23 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

A hotel room with two beds, a ceiling fan, a table with a chair, and a standing fan.

Standard Studio (2 Double Beds)

8.4 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the bay, Hilo Reeds Bay Hotel is in Keaukaha, a neighborhood in Hilo. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coconut Island Park and Rainbow Falls. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hilo travel guide
Map
175 Banyan Drive, Hilo, HI, 96720

What's nearby

  • A tranquil pond with a red gazebo and stone bridge.
    Liliuokalani Park and Gardens
    12 min walk - 0.7 miles
  • A calm lake with a cruise ship in the distance, surrounded by lush greenery and rocky shores.
    Port of Hilo
    3 min drive - 1.2 miles
  • Naniloa Country Club
    5 min walk - 0.3 miles
  • Wailoa River State Park Hawaii
    19 min walk - 1.0 mile
  • Bayfront Park
    2 min drive - 1.2 miles

Getting around

  • Hilo Intl. Airport (ITO)
    7 min drive

Restaurants

  • Big Island Candies
    3 min drive
  • Ocean Front Kitchen
    16 min walk
  • Hawaiian Style Cafe Hilo
    3 min drive
  • Ken's House of Pancakes
    9 min walk
  • Verna's Drive In
    8 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Frequently asked questions

Does Hilo Reeds Bay Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Hilo Reeds Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hilo Reeds Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hilo Reeds Bay Hotel?

Check-out is at 11:00 AM.

Where is Hilo Reeds Bay Hotel located?

Located in Keaukaha, this hotel is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Shopping Center and Hilo Farmers Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilo Reeds Bay Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.2

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 455 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and did everything possible to make our stay wonderful! We always stay at Reeds when we go to Hilo, it's like home!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️Clean room, good sevices and staff
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept for an older style hotel. Location is very nice easy to get where you are going from here. But remember to bring a charging station with you for your devices.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. All the amenities needed in convenient location. No AC but was still comfortable. Would stay again
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew ahead of time there is no elevator and no ac in room..other than that it was a good hotel
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. I really enjoyed it!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Reeds Bay was clean, friendly staff, close to everything, but for sure it’s for the minimalist! No AC, Steps only and worst of all the WiFi was terrible
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was more dated than we expected, but was very clean and well maintained. We knew there was no A/C, but the ceiling fan was more than sufficient and there was even a standing fan if we needed it. The staff were great too. The location was excellent and he view from the balcony was beautiful - overlooking the bay. We will definitely stay there again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the window was amazing!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Generally this is a good place to stay. The view is fantastic and you can see the bay from the balcony of the room directly. The only issue is that there is no AC. Therefore, it is not a good idea to live here if the weather is too hot. The facilities are a little bit old but it still well deserves the price. If you are pursuing quality-price ratio, this is a very good choice.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No AC, dated location needs updating. Comfortable bed and view of the bay. Parking was available but spots and circulation are very narrow.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony bay view was beautiful! Great price for waterfront.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff was helpful & nice. I had a request & office person gave me what I asked for. Rooms was clean & well maintained
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely old with limited parking. First impressions aside, it is located on the bay in a quiet part of Hilo. The rooms too were old and had not been renovated in a while, but ours was spacious and clean. The staff was very friendly and helpful.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have kitchenette, microwave, full fridge, ocean views, onsite laundry facilities, close- by walking distance nearby golf park no elevator, limited space parking besides street parking overflow, well lit, on duty security, swimming pool, relaxing atmosphere, near public beach- park, nice paved walking path to famous community walking Liliuokalani park, excellent bedding, free wifi, nice, beautiful Hilo hotel very cozy, safe and comfortable, friendly staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean , has a kitchen with refrigerator, the only thing we were dissatisfied with was no AC they had 2 standing fans and a ceiling fan but being summer it was really hot and hard to sleep .. Staff was very friendly and of course it’s an older property but for the price it was good .
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Somewhat dated.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Liked: 1) Great location by the ocean and across Banyan Drive from Naniloa Golf Course and Lili’uokalani Gardens; 2) Convenient parking; and 3) Easy access to Highways 11, 19, and 200 (primary highways). Disliked: 1) Less than friendly reception during our evening arrival; 2) Tired and worn condition with ad hoc repairs and “updates;” 3) Dreary double-loaded corridors; 4) Lack of balcony; 5) Unappealing pool with a nearly unfurnished deck area (no user of the pool area observed); and 6) Jet noise of the 6:00 AM flight from Hilo International Airport.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, good security in the parking lot, friendly staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was reasonably spacious and kitchenette was useful. While I could connect to the WIFI in my room, internet connection was spotty and cell service was difficult to maintain. No AC in the room, only fans and windows to cool down. Swimming pool looked good, although I didn’t have time to try it. 5 min drive to most food options. TV in reception has the webcam for Kilauea, which is useful if that is why you are in Hilo (which I was). 45 min drive to Volcano National Park.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, okay for price, but there's no elevator or AC. Ceiling fans in the room, but they do nothing for the humidity. Cell phone reception and Wi-Fi are next to non-existent. If you decide to stay here, get a room that doesn't face the apartment complex next door. Extremely noisy!! Walking distance to 3 restaurants, and a very short walk to the bay. It's an old hotel, and the rooms are small, but it does have a nice fridge.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful location, nice staff, a lot of things to do around. Highly recommended.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff, very accommodating. Appreciate their professionalism. We will return even though the buildings are not up to date, it’s the service they provide makes staying there worthwhile. Mahalo.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it despite it nor having AC the room was cool.
Stayed 1 night in Jun 2026