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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property class: 4

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

An aerial view of a resort with a pool surrounded by lounge chairs, a building with multiple floors, and a rocky shoreline. - Grand Naniloa Hotel Hilo - a Doubletree by Hilton (Hilo)
A bar area with a long counter, multiple seating options, and a view of the outdoors. - Grand Naniloa Hotel Hilo - a Doubletree by Hilton (Hilo)
A resort with a pool, lounge chairs, palm trees, and a view of the ocean. - Grand Naniloa Hotel Hilo - a Doubletree by Hilton (Hilo)
A modern lounge with a curved ceiling, a sofa area, and a view of the outdoors. - Grand Naniloa Hotel Hilo - a Doubletree by Hilton (Hilo)
A balcony with a glass table and two chairs, overlooking a body of water. - Grand Naniloa Hotel Hilo - a Doubletree by Hilton (Hilo)
Located close to Coconut Island Park and Port of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides a golf course, a terrace, and a garden. Adventurous travelers may like the rowing/canoeing, surfing/body boarding, and sailing at this resort. The on-site restaurant, Ka Lihikai Restaurant, offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like snorkeling, boat tours, and fishing. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Two Queen Room with Ocean View

In-room safe, desk, cribs (free), WiFi (free)

Two Queen Room with Ocean View

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

A balcony with a glass table and two chairs, overlooking a body of water.

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

A hotel room with a sofa, a round coffee table, a desk with a chair, and a large TV. The room has a view of a body of water and palm trees.

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk with a TV, a refrigerator, and a microwave.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(70 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Lanai, Oceanfront

A balcony with two chairs, a view of the sea, and palm trees.

Room, 1 King Bed, Lanai, Oceanfront

8.0 out of 10
Very good
(44 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, a nightstand, and a view of the sea.

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(65 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

A hotel room with a bed, a desk with a computer, a TV, and a view of the ocean.

Room, 2 Queen Beds, Lanai, Oceanfront

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a desk with a TV, and a large window offering a view of a body of water and greenery.

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(55 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of palm trees and a body of water.

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.4 out of 10
Very good
(8 reviews)
  • Bay view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible King Room with Shower

A hotel room with a large bed, a desk with a computer, a TV, and a balcony with a view of palm trees and the ocean.

Accessible King Room with Shower

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible King Room with Tub Ocean Front

A hotel room with a large window, a bed, a desk, and a view of a body of water and greenery.

Accessible King Room with Tub Ocean Front

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Keaukaha, a neighborhood in Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is near the airport and on the waterfront. While the natural beauty of Coconut Island Park and Rainbow Falls can be enjoyed by anyone, those looking for an activity can check out Port of Hilo. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Hilo travel guide
View more Resorts in Hilo
Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • A tranquil pond with a red gazebo and stone bridge.
    Liliuokalani Park and Gardens
    9 min walk - 0.5 miles
  • A coastal landscape with a prominent tree, rocky terrain, and a calm body of water reflecting the sky.
    Coconut Island Park
    10 min walk - 0.6 miles
  • A calm lake with a cruise ship in the distance, surrounded by lush greenery and rocky shores.
    Port of Hilo
    3 min drive - 1.5 miles
  • Naniloa Country Club
    2 min walk - 0.1 miles
  • Bayfront Park
    19 min walk - 1.0 mile

Getting around

  • Hilo Intl. Airport (ITO)
    8 min drive

Restaurants

  • Big Island Candies
    3 min drive
  • Ocean Front Kitchen
    17 min walk
  • Ken's House of Pancakes
    10 min walk
  • Hawaiian Style Cafe Hilo
    3 min drive
  • Verna's Drive In
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 14 per night)
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1960
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 14 per night
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 14 per night. Valet parking is available for USD 39 per night.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this golf resort is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1374 reviews
Rating 8 - Good. 332 out of 1374 reviews
Rating 6 - Okay. 190 out of 1374 reviews
Rating 4 - Poor. 96 out of 1374 reviews
Rating 2 - Terrible. 88 out of 1374 reviews

Reviews

Verified review

10/10 Excellent

Arikston Jake Mattos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and room was clean once I checked in
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and great hotel to stay.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

ZSUZSA

Liked: Cleanliness, staff & service, amenities
Amazing staff and our ocean view room with no balcony was upgraded and comfy! I really loved it! Staff was extremely helpful and nice!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Clean rooms. Want to stay there again. Food was very good too. We ate at the pool for almost all our meals.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Heeral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and property, the views were amazing, we really enjoyed our short stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mehmet Altug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view, helpful stuff, clean room
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, however the property was in need of fresh paint in stairwell and outside in various areas. The staff was amazing.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ines G Venegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean viewing, pool and restaurants were delicious. My only complaint is I was on the 12th floor and when carrying all my luggage after waiting for 20 minutes for the elevator I finally trucked it all down the stairs myself. Only one functional elevator, skips the 12th floor if there’s people using it below you.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Aneshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony room with full resort view was the best. Very clean and good breakfast. Really good pizza and pork belly. Burgers were not so good. Drinks are just ok as well.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Zhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with clean room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff was excellent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the days were spent mostly away from room touring coming home to a fresh room was perfect. The meals downstairs quality, flavor driven as well presented in appetizing visually appealing manor. Staff very helpful, kind and customer friendly,,,
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for access to beaches, waterfalls, volcanoes and more
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ginger N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aloha Spirit of your staff was exceptional. Mahalo from my family and me from Lahaina our home🌈😘🙏🤗🌈Aloha Ginger Kaniho Lum and Ohana🌺
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Didn’t like the elevator issues.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice room friendly staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay in on the Hilo side. The staff is great just the room cleaning could be better specially the bathroom.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive if you're just looking for a place to rest your head between excursions, but the location and amenities were nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Had an initial issue with room and staff moved us to another room promptly and ensured we were comfortable. Great view of the ocean, pool was a huge hit with the kids. Location near Japanese gardens - lovely place to explore. The hotel is an older vibe but well maintained. Only cons - elevators were very unresponsive and staff had to assist a couple times; have to pay for parking AND when you say the resort fee covers 2 drinks a day (sounds great but only certain drinks) and the other things included in resort fee were not items my family needed. So felt like extra money to pay for little extra value. STILL with these cons - would definitely stay there again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities
The property was perfect with great views. Our room was right next to a stairwell and there was a lot of loud clanking...like pipes banging. Otherwise, the room was cool and the staff great. The grounds were beautiful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location and staff. It’s the only place to stay in Hilo! We loved it.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the Merrie Monarch festivities. Staff is amazing, the room was clean. We enjoyed breakfast and a late lunch early dinner...the food was amazing!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maria Guadalupe Diaz de

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite was the tub with a view overlooking the hilo bay it was very romantic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent from check in to check out. The hotel restraint was good with live entertainment. The hotel is also close to other excellent restaurants in Hilo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was great and quick, especially after a long day of traveling. The girls at the front desk are fantastic and so incredibly kind. The view was also beautiful.
Stayed 1 night in Apr 2026