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Mermaid Beach Hotel

3.5 star property
Guests savor beachfront meals with ocean views at Callaloo at the Mermaid before relaxing in gardens with sun loungers for afternoon breaks

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Photo gallery for Mermaid Beach Hotel

View from property - Mermaid Beach Hotel (Hillsborough)
Breakfast, lunch served; local and international cuisine, beach views - Mermaid Beach Hotel (Hillsborough)
Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board - Mermaid Beach Hotel (Hillsborough)
Front of property - Mermaid Beach Hotel (Hillsborough)
View from property - Mermaid Beach Hotel (Hillsborough)
The Mermaid Beach Hotel sits on a white sand beach, offering cooked-to-order breakfasts with ocean views. The garden is a peaceful spot to unwind with sun loungers for sun seekers. Free WiFi is available in all rooms, and staff provide luggage storage and laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, City View

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Beach View

Superior Room, 1 Queen Bed, Beach View | View from room

Superior Room, 1 Queen Bed, Beach View

  • Beach view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Hillsborough, Mermaid Beach Hotel is on the beach. Tobago Cays is a local attraction and the area's natural beauty can be seen at Sandy Island and Tyrell Bay Beach. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Hillsborough travel guide
Map
Main Street, Hillsborough, Carriacou and Petite Martinique, 12345

What's nearby

  • Carriacou Museum
    8 min walk - 0.4 miles
  • Tyrell Bay Beach
    6 min drive - 3.9 miles
  • Sandy Island
    12 min drive - 1.5 miles

Restaurants

  • Kayak Kafe
    6 min walk
  • Paradise Beach Club
    4 min drive
  • Tim's Sunset Beach Bar & Restaurant
    13 min drive
  • Iguana Cafe
    7 min drive
  • The Palm Beach (Petite Martinique)

About this property

Mermaid Beach Hotel

Property highlights
Consider a stay at Mermaid Beach Hotel and take advantage of free cooked-to-order breakfast, a terrace, and a garden. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. The on-site local and international cuisine restaurant, Callaloo at the Mermaid, offers breakfast, lunch, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a TV in the lobby
  • Smoke-free premises, luggage storage, and beach towels
Room features
All guestrooms at Mermaid Beach Hotel offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaloo at the Mermaid

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - 3:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 27.5 per night
Cribs (infant beds) are available for USD 20.6 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.6 per night
  • Rollaway bed fee: USD 27.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mermaid Beach Hotel Hillsborough
Mermaid Beach Hillsborough
Mermaid Beach Hotel Hotel
Mermaid Beach Hotel Hillsborough
Mermaid Beach Hotel Hotel Hillsborough

Frequently asked questions

Is Mermaid Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mermaid Beach Hotel?

Check-in start time: noon; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Mermaid Beach Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Mermaid Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–9:00 PM on request. A fee of USD 12 per vehicle applies.

Where is Mermaid Beach Hotel located?

Nestled on the beach, this Hillsborough hotel is 0.3 mi (0.5 km) from Carriacou Museum and 2.1 mi (3.3 km) from Sandy Island. Tyrell Bay Beach and Anse La Roche Beach are also within 6 mi (10 km).

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Reviews

Mermaid Beach Hotel Reviews

8.4

Very Good

9.4

Cleanliness

8.8

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 44 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 7 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

oceanside hotel, easy walk

Great location easy to walk, small island , hotel renovated recently very neat, scrubbed clean. We found the town is quiet at night, inexpensive easy bus system, island is worth staying to snorkel, watch boats, fish, dive, good beach or enjoy quiet Caribbean lifestyle. Enjoyed the ferry ride over the volcanic vent (Kicking Jenny) and beautiful bird life. I would recommend a day excursion to see island and get historical perspective.
Verified

4/10 Poor

Rebekah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the Mermaid Beach Hotel over the Christmas period. Jude our host was wonderful and I cannot speak more highly of her. However, we were very disappointed with the property itself. We booked this hotel as it was advertised that it included a beachside restaurant and bar. However, this was not the case and the hotel restaurant and bar was shut the entirety of our stay (except for when they opened for a private corporate Christmas party that went until 2am). Carriacou completely shuts down over Christmas for 4 days so we had limited access to food. It would have been nice for the owners to contact us so that we could have made alternate arrangements over the holiday period. We also advised the hotel through Expedia that we would be arriving for a late check in, however we never heard back from the hotel and then found out the property had been taken off expedia for future bookings. When we arrived late at night the hotel was completly shut up, and we had to make alternate accomodation arrangements which was an additional out of pocket expense. Jude was amazing and has been with the hotel for years, however the owners need to take more care when booking guests into their property.
Stayed 9 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Hillsborough, the oceanfront room was large and comfortable and the gorgeous beach below was a delight. The staff were friendly and helpful. I definitely recommend the Carriacou breakfast!
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Locksley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome weekend

Great
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and assistant manager were excellent! They were willing to help with anything and everything! I loved everything about that place: staff, services, location, and breakfast!
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor wss great with views over the beach and sea. Staff were first class especially Michelle
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Richard

Liked: Cleanliness, check-in, communication, location, listing accuracy

Carnival

Overall a pleasant stay, good breakfast which was included in the price, staff were pleasant, particularly when they became familiar with u. A bit noisy at night /early hours of the morning g, but it was carnival weekend. This was very interesting.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Cate F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice beach location

Our ocean front room was very comfortable and the very thoughtful housekeeping staff found our wet clothes on the line and secured them with pins to keep in place. Location was great right on the beautiful beach and within town for easy walking to shops and restaurants. Found a fun rum shop just down the beach and had a great pizza.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz tolle Lage direkt am Sandstrand, nur wenige Gehminuten ins Ortszentrum. Sehr schönes, großes und gepflegtes Zimmer.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
Location, clean, friendly and efficient staff. Great breakfast choices
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Der stand vor der Unterkunft sollte von Zeit zu Zeit gereinigt werden
Stayed 6 nights in Jan 2020
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean and comfortable place right on the beach. Staff are helpful and friendly.
Stayed 4 nights in Jan 2020
Verified

4/10 Poor

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Birthday Dream Blues.

On yr advice i contacted hotel direct to ask for a special request. It was my birthday and my dream was a 1st floor room overlooking the beach. I wanted to sleep with open curtains to see stars and sea on my birthday. Despite agreeing request by email 30 December when i arrived over 2 weeks later i found my promised room had been given to someone else days earlier. Hotel tried to blame hotels.com till i showed them their email. We asked for Manager. No response. No explanation. Why werent we warned before? No note. No card. Not so much as a biscuit. Nothing. My longed for Birthday dream? They did not care. Expensive hotel but dont believe them. Cowards, liars or both?
Stayed 1 night in Jan 2020
Verified

8/10 Good

MaryAnne

Liked: Staff & service, property conditions & facilities
Very nice staff. Beautiful beach front location. Restaurant food ok
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view. Complimentary breakfast was delicious.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

HowardC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, modern, great AC, had the lamb is curry which was excellent. Would stay here again next time
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and service would come back again good breakfast
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel. Properly located next to the port and main street. The friendliest staff. Always ready to help you. Modern rooms. All amenities. Beach view. I highly recomend this place to anyone visiting Carriacou.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Tidy up the beach and add some music in the callaloo and it’ll be perfect. We loved the hotel and Carriacou.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that the beach is literally at the steps of the back entrance! This is the ultimate convenience. Let me also add that the beach is quite beautiful and the shoreline is clean.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, comfy bed and wonderful views of the ocean. All staff were very friendly and it felt like home. Meals in the restaurant were very tasty, but depending on how busy they were, sometimes there was a bit of a wait. WiFi was good in most areas but unfortunately not in our room.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay, staff are extremely accommodating and helpful and lovely friendly people. Would recommend and stay again without a dount
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Maria

When we booked the property at Grenada we did not realize that it is 40 minutes away from the airport and we had to ride a boat to get there. that is why everyone in Grenada does not know the beach, We paid for it but never went and can not cancel it. We lost all the money and booked another hotel. I searched Grenada and that was one of the first ones that showed up. I learned my lesson thought Grenada was only 1 big island. There should be something in the blurb that would say so so other people do not make the same mistake.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to beach was important.The staff was very helpful not only in assisting with transport but also locating tourism sites.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views very clean. Mr baptiste the bartender was very kind,helpful and ensure we knew the way around,he smiled at every encounter.
Stayed 3 nights in Jul 2019