Apartamentos en Hillam

“The apartment was good, but the company took a 100 GBP damage deposit (it was supposed to be a hold but the money was debited from my account). They then claimed not to have actually taken the money (despite evidence to the contrary) and despite acknowledging the need to return the damage deposit claim to have done so without actually having done so (because they claim it was just a hold). Communication with them is extremely poor because it is largely through an AI assistant - and when you...

“The check in was really confusing. We parked near by but only told after check in that could get discount on parking. Check in window is between 3 and 6, location is confusing to find and then they wanted £200 additional deposit even though room paid for and needed a traditional credit card not apple pay. Then sent to different building. Corridors and room smelt mouldy and damp. Our expectation that this would be a lovely stay for family and it was poor to average. Location in town good but...

“Amazing place - spotless! Will definitely stay here again. Gorgeous suites with beautiful decor.”

“Great communication. Problem with the key card sorted really easily and quickly”

“Todo bien, el staff bien, la ubicacion es genial!! Solo las condiciones del colchon del sofacama no son las mejores y el deposito que solicitan, aun no me lo han desbloqueado son 100£, espero lo hagan pronto 🙏 ”