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Sure Hotel by Best Western Hilden-Duesseldorf

Hotel in Hilden with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Food and drink
Meeting facility
Front of property
Lobby
Business Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Sure Hotel by Best Western in Hilden-Duesseldorf offers a lovely garden, terrace, WiFi, and tour assistance. Enjoy dry cleaning and laundry services for a convenient stay. Consistently earns positive reviews.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Twin Bed (Quiet Location)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed (Quiet Location)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Schwanenstr. 27, Hilden, NW, 40721

What's nearby

  • Classic Remise Duesseldorf - 11 min drive - 8.0 miles
  • Benrath Palace - 11 min drive - 3.3 miles
  • Mitsubishi Electric Hall - 13 min drive - 9.3 miles
  • Konigsallee - 17 min drive - 11.1 miles
  • Marktplatz - 19 min drive - 11.7 miles

Getting around

  • Düsseldorf-Benrath Station - 6 min drive
  • Hilden Süd S-Bahn - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪burgermarkt - ‬1 min walk
  • ‪Cafe Extrablatt - ‬5 min walk
  • ‪Coco Loco - ‬3 min walk
  • ‪Röstzeit - ‬3 min walk
  • ‪Markthaus - ‬2 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel near the airport
Consider a stay at Sure Hotel by Best Western Hilden-Duesseldorf and take advantage of a terrace, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, a banquet hall, and 8 meeting rooms
  • A front-desk safe, a vending machine, and tour/ticket assistance
Room features
All 93 rooms have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and offices.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • LED TVs with premium channels
  • Wardrobes/closets, travel cribs, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 12 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in room
  • Elevator (31 inch wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Uncovered self parking fee: EUR 12.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sure Hotel by Best Western Hilden-Duesseldorf?

Self parking is available for EUR 12.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated near the airport, this hotel is 2.9 mi (4.7 km) from Benrath Palace and within 6 mi (10 km) of Rhine and Neanderthal Museum. Bergisches Land Nature Park and Historischer Freizeitpark Ittertal are also within 6 mi (10 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 161 reviews
Rating 8 - Good. 71 out of 161 reviews
Rating 6 - Okay. 34 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 4 out of 161 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Central part of town was an easy walk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024

6/10 Okay

Annie

That hotel needs a make over. The front desk is the only area they renovated after the storm. The rooms and bathrooms need a well needed refresh with everything. Location is great I’ve been staying there for 14 years at least once a month in the last 2 years.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities
I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023

8/10 Good

Yasin Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood
Stayed 2 nights in Nov 2022

6/10 Okay

John

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024

6/10 Okay

Annie

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024

6/10 Okay

Nicolaj

Liked: Cleanliness, property conditions & facilities, room comfort

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023

10/10 Excellent

Myung Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
유럽 여행중 주차 고민 없이 젤 편하게 체크인 한 곳 호탤도 깨끗하고 작원이 친절했다 강추!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren sehr zufrieden.
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Liked: Staff & service
Das Frühstück war ausreichend und gut. Die Betten waren sehr bequem.
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi
Stayed 1 night in Jul 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit grossem Frühstücksbuffet
Stayed 2 nights in Aug 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel an sich ist richtig schön und auch modern eingerichtet. Nur hatte es leider keine Klimaanlage, sodass es dort sehr warm war. Auch die Lage ist nicht die beste und die Autos waren sehr laut. Ansonsten Frühstück sehr lecker und liebes Personal.
Stayed 1 night in Jul 2024

6/10 Okay

Peder Nymann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Nov 2023

8/10 Good

Dieter

Liked: Cleanliness, staff & service
Das Parken ist zu teuer und es war nicht ausdrücklich bei der Buchung aufgeführt.
Stayed 2 nights in Sep 2023

6/10 Okay

Gabriele

Liked: Staff & service
Einrichtung veraltest, Staub in Lampen und auf den Tabletts, die zur Darbietung von Snacks und Getränke dienen sollten. Mitarbeiterinnen die offensichtlich nicht die Lage der Zimmer kannten.
Stayed 2 nights in Sep 2023

6/10 Okay

Jörg

Liked: Cleanliness, staff & service
Die Ausstattung war durchschnittlich. Ein Bett quietschte und es gab trotz Vorgabe kein Doppelbett mit einer Matratze!
Stayed 1 night in Sep 2023

6/10 Okay

Dr. Regine

Liked: Cleanliness
Ich musste feststellen, dass es dieselbe Adresse im Umkreis nochmals gibt. Bei einem Telefonat mit dem Hotel konnte ich mich nicht verständlich machen, so dass ich dann nach einem Kollegen bat, der verständliches Deutsch sprach. Der neue Kollege hat mir netterweise den korrekten Standort zukommen lassen. Angekommen bekam ich nach 5,5h Fahrt den süffisanten Hinweis, man möge eben vorher nicht nur Hilden, sondern auch die PLZ im Navi eintragen. Das Frühstück mit 30 € pro Person finde ich zuviel, wenn man nur Kaffee und ein Brötchen haben möchte. Wir haben drauf verzichtet. Das Zimmer war sehr warm, weil DG aber okay.
Stayed 1 night in Aug 2023

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber und gemütlich 🇵🇭 Team Taste of Luscious by MC Filipino food truck
Stayed 2 nights in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Moderner Empfang, freundliches Personal, sehr schöner Bar und Restaurantbereich. Zimmer etwas altbacken aber super sauber, neue sehr gute Matratzen. Hotelparkplatz in der Innenstadt leider gegen gebühr, alternativlos und recht teuer. Gutes Hotel mit netten Service, man ist fußläufig in der City.
Stayed 1 night in May 2023

6/10 Okay

Holger

Liked: Cleanliness
Disliked: Staff & service

schlafen

resturant war mittelmäßig, matrazen sollten erneuert werden
Stayed 1 night in Dec 2022

8/10 Good

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Nov 2022

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