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Sure Hotel by Best Western Hilden-Duesseldorf

Guests find tranquility in the hotel's peaceful gardens or venture out to discover the cultural attractions of nearby Duesseldorf.

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Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Food and drink - Sure Hotel by Best Western Hilden-Duesseldorf (Hilden)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Sure Hotel by Best Western Hilden-Duesseldorf (Hilden)
Business Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Sure Hotel by Best Western Hilden-Duesseldorf (Hilden)
Exterior - Sure Hotel by Best Western Hilden-Duesseldorf (Hilden)
Lobby - Sure Hotel by Best Western Hilden-Duesseldorf (Hilden)
Sure Hotel by Best Western in Hilden-Duesseldorf offers a lovely garden, terrace, WiFi, and tour assistance. Enjoy dry cleaning and laundry services for a convenient stay. Consistently earns positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Twin Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Double Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Twin Bed (Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed (Quiet Location)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Hilden, Sure Hotel by Best Western Hilden-Duesseldorf is near the airport and near a train station. Benrath Palace and Castle Mickeln are local landmarks, and some of the area's attractions include Hildorado and Neanderthal Museum. Looking to enjoy an event or a game while in town? See what's going on at Merkur Spiel-Arena, or consider a night out at Burg Castle. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hilden travel guide
Map
Schwanenstr. 27, Hilden, NW, 40721

What's nearby

  • Konigsallee showing a city, a river or creek and modern architecture
    Konigsallee
    20 min drive - 12.6 miles
  • Cologne_LANXESSArena_6107352_04
    LANXESS Arena
    29 min drive - 21.8 miles
  • Skyline cityscape of Dusseldorf, Germany. Aerial autumn view of Stockum commercial area.
    Messe Düsseldorf
    30 min drive - 17.0 miles
  • Cologne Cathedral
    Cologne Cathedral
    32 min drive - 22.7 miles
  • Hildorado
    16 min walk - 0.9 miles

Getting around

  • Düsseldorf-Benrath Station
    6 min drive
  • Hilden Süd S-Bahn
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    31 min drive

Restaurants

  • Röstzeit
    3 min walk
  • Feingusti By Casaluci`s
    5 min walk
  • Restaurant Mösch
    1 min walk
  • Subway
    5 min walk
  • Olive
    2 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel near the airport
Consider a stay at Sure Hotel by Best Western Hilden-Duesseldorf and take advantage of a terrace, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, multilingual staff, and a banquet hall
  • An elevator, luggage storage, and 8 meeting rooms
Room features
All 93 rooms have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and offices.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • LED TVs with premium channels
  • Wardrobes/closets, travel cribs, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in room
  • Elevator (31 inch wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Uncovered self parking fee: EUR 15.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Hildorado and within 3 mi (5 km) of Benrath Palace and St.-Martinus-Krankenhaus. Rhine and Neanderthal Museum are also within 6 mi (10 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Reviews

Sure Hotel by Best Western Hilden-Duesseldorf Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 179 reviews
Rating 8 - Good. 79 out of 179 reviews
Rating 6 - Okay. 35 out of 179 reviews
Rating 4 - Poor. 4 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Central part of town was an easy walk.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Annie

That hotel needs a make over. The front desk is the only area they renovated after the storm. The rooms and bathrooms need a well needed refresh with everything. Location is great I’ve been staying there for 14 years at least once a month in the last 2 years.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really good hotel. Pretty clean and in nice area. Beds were good and staff were friendly.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Mert

Disliked: Staff & service
Good location, cold people
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities
I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Yasin Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

John

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Annie

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Nicolaj

Liked: Cleanliness, property conditions & facilities, room comfort

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Florian

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sauber und Einrichtung in der Lobby und Frühstücksbereich. Nette Mitarbeiter.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service
Quarto limpo! Funcionários atenciosos! Pequeno almoço muito bom! Localização mesmo no centro de Hilden!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lars-Åke

Liked: Cleanliness, staff & service, amenities
Mysigt rum och hotell ., jättebra frukost!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles wunderbar
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Myung Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
유럽 여행중 주차 고민 없이 젤 편하게 체크인 한 곳 호탤도 깨끗하고 작원이 친절했다 강추!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren sehr zufrieden.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alexandra

Liked: Staff & service
Das Frühstück war ausreichend und gut. Die Betten waren sehr bequem.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit grossem Frühstücksbuffet
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel an sich ist richtig schön und auch modern eingerichtet. Nur hatte es leider keine Klimaanlage, sodass es dort sehr warm war. Auch die Lage ist nicht die beste und die Autos waren sehr laut. Ansonsten Frühstück sehr lecker und liebes Personal.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Peder Nymann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service
Das Parken ist zu teuer und es war nicht ausdrücklich bei der Buchung aufgeführt.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Gabriele

Liked: Staff & service
Einrichtung veraltest, Staub in Lampen und auf den Tabletts, die zur Darbietung von Snacks und Getränke dienen sollten. Mitarbeiterinnen die offensichtlich nicht die Lage der Zimmer kannten.
Stayed 2 nights in Sep 2023