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Sapphire Inn

Property class: 2

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Photo gallery for Sapphire Inn

A reception area with a wooden counter, a potted plant, and a view of parked cars outside. - Sapphire Inn (Franklin)
A hotel room with a bed, a desk, a chair, a lamp, and a mirror. - Sapphire Inn (Franklin)
A room with a bed, a chair, a window, and a ceiling fan. - Sapphire Inn (Franklin)
A Sapphire Inn sign with a diamond logo, surrounded by greenery and a building in the background. - Sapphire Inn (Franklin)
A compact kitchen with a white refrigerator, a stove, and a microwave. - Sapphire Inn (Franklin)
Sapphire Inn provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Franklin, Sapphire Inn is in the business district and in the mountains. Scottish Tartans Museum and Macon County Historical Museum are cultural highlights, and some of the area's landmarks include Cowee Mountain Ruby Mine and Rose Creek Mine. Ruby City Gems & Minerals and Smoky Mountain Center for the Performing Arts are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Franklin travel guide
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Map
761 E. Main Street, Franklin, NC, 28734

What's nearby

  • A waterfall cascading over rocks surrounded by dense forest.
    Nantahala National Forest
    1 min walk - 0.0 miles
  • Scottish Tartans Museum
    16 min walk - 0.9 miles
  • Ruby City Gems & Minerals
    16 min walk - 0.9 miles
  • Franklin Gem and Mineral Museum
    18 min walk - 1.0 mile
  • Macon County Historical Museum
    19 min walk - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL)
    76 min drive

Restaurants

  • Slanted Window
    3 min drive
  • McDonald's
    3 min walk
  • Bojangles
    16 min walk
  • Haywood Smokehouse
    17 min walk
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Sapphire Inn pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sapphire Inn?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Sapphire Inn?

Check-out is at 11 AM.

Where is Sapphire Inn located?

Situated in a national park, this motel is within a 15-minute walk of Nantahala National Forest, Ruby City Gems & Minerals, and Scottish Tartans Museum. Angel Medical Center and Franklin Gem and Mineral Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sapphire Inn Reviews

7.2

Good

7.4

Cleanliness

7.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 92 out of 339 reviews
Rating 8 - Good. 110 out of 339 reviews
Rating 6 - Okay. 70 out of 339 reviews
Rating 4 - Poor. 28 out of 339 reviews
Rating 2 - Terrible. 39 out of 339 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great clean more then expected, outside it looks a bit old, but there doing renovations my room was wonderful, caretaker was very friendly
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms. quiet. no road noise/traffic from the road out front at night. bed was comfortable. tv had plenty of channels. rooom was clean. shower had hot water. towels could use a new batch.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the TV didn't work and half way thru a shower the freaking water turned extremely hot for no reason but the bed was comfortable that was the only good thing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff safe place to stay
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place to stay,the owners are super friendly and we had a light out in our room and they came right away and fixed it.I would highly recommend a stay here if your in the area!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great value and location
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good news it is inexpensive and good location. However very dated and time for a remodel makeover.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The owner was nice. Property is well won but good condition.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. It is a quiet place with nice people.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Nice for the price. Staff was very friendly.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

The room was nice. I enjoyed the outdoor openness of the hotel. I’ve already booked this same hotel 2 more times and will continue staying at this location when I visit.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nothing exceptional, but it wa clean and met our expectations, considering what we paid.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The only issues we had was the lady that checked us in was extremely rude, like we were bothering her. The rest of the staff was very friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
The owners are fantastic!! Smiles and hospitable in every way. Perfect size property and location. Room smells awesome. Water is hot and water pressure is fantastic! A true surprise for its location and last minute booking.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with the bedding was taken care of immediately. Very nice staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice.

Super nice staff, easy registration, clean and nice room. Everything worked perfectly!
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The owner Frenchie was awesome! Room was fine and clean. Perfect price. It filled up full b4 8pm. Would totally stay there again!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn't quite ready when I arrived, but manager was SUPER friendly and it was ready in minutes. It may not be a Hilton, but for the price, you can't really beat it. A simple, no-frills room for a night.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Disliked: Amenities
Older property, very dated and in need of updating but very clean and suited our need’s perfectly.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A budget hotel with large rooms and comfortable beds. Refrigerator. Needs more outlets and poor wifi.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room had a wonderful bed, king size, soft and just right firmness. The refrigerator was great to put our drinks in for the next day. Unfortunately, while they have been working on upgrading a few fixtures, the room badly needed a coat of paint. The floor had recently been redone and was good too. We weren't there for amenities or luxury so it did the job. Staff on check in was friendly and efficient. It looked like a great place for bikers on the AT a they had several things in the office for them.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Interesting property. Seems to cater to hikers in the area. They had a Friday night karaoke event for charities, and it was alternately execrable and excellent (as karaoke often is). Best version of "The Prayer" that Chris and I have ever heard. The owner was quite friendly on check in, and fine during subsequent encounters. Be advised, this is a family operation, and if the family goes to eat in town, your phone calls to the desk will go unanswered. We had an oil stained sheet, on check in, that we wanted to be replaced, and they weren't there. But they fixed it that night. But otherwise, a good place to stay. Overall enjoyed it.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quaint old motel with a very nice owner
Stayed 1 night in May 2026