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Quality Inn & Suites

2.5 star property
Eco-certified hotel with free breakfast connected to the convention center in High Level

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Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, desk, iron/ironing board, WiFi
Flat-screen TV, fireplace, pay movies
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room Efficiency Non-Smoking

Premium bedding, desk, iron/ironing board, WiFi

Queen Room Efficiency Non-Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

Premium bedding, desk, iron/ironing board, WiFi

Queen Suite Efficiency Non-Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
9704 97 St, High Level, AB, T0H1Z0

What's nearby

  • High Level Outdoor Ice Rink - 13 min walk - 0.7 miles
  • High Level Sports Complex - 16 min walk - 0.9 miles
  • R.E. Walter Memorial Aquatic Centre - 16 min walk - 0.9 miles
  • Mackenzie Crossroads Museum and Visitors Centre - 19 min walk - 1.0 mile
  • High Level Community Park - 4 min drive - 1.8 miles

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬9 min walk
  • ‪Subway - ‬18 min walk
  • ‪Boston Pizza - ‬3 min drive
  • ‪Matt's Pizza 2014 Ltd - ‬11 min walk
  • ‪Pizza Hut - ‬18 min walk

About this property

Quality Inn & Suites

Eco-certified hotel connected to the convention center
Take advantage of free continental breakfast, a nightclub, and an arcade/game room at Quality Inn & Suites. Be sure to enjoy a meal at Stardust Steakhouse, the on-site steakhouse. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, express check-out, and ATM/banking services
  • Luggage storage, a billiards/pool table, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 66 rooms include comforts such as fireplaces and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in High Level, this eco-certified hotel is within 1 mi (2 km) of High Level Outdoor Ice Rink, Mackenzie Crossroads Museum and Visitors Centre, and High Level Sports Complex. R.E. Walter Memorial Aquatic Centre and High Level Community Park are also within 2 mi (3 km).

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Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 224 reviews
Rating 8 - Good. 75 out of 224 reviews
Rating 6 - Okay. 37 out of 224 reviews
Rating 4 - Poor. 18 out of 224 reviews
Rating 2 - Terrible. 12 out of 224 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fan very loud. Easy check-in & friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Ashton

Liked: Staff & service
Disliked: Amenities
Good property, but didn’t really have any amenities and there’s nothing to do
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bradley D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Liked: Staff & service, property conditions & facilities
My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn is a good place to stay. The rooms are very clean and comfortable. The staff are very helpful and friendly too.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and most pleasant hotel experience me and my family had. Best breakfast includes by far! Great staff! Hospitality at its best! Clean and quiet rooms, double entrance. Fireplace, AC, shower is awesome! Quality Inn rocks!
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here lots! Always satisfied with room and staff!
Stayed 1 night in Dec 2022

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and clean, the room was comfortable as well. The staff is really friendly too.

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Quality Inn - it is class and our favourite place to stay. Their rooms are attractive and well laid out. The service is very good and the food is excellent and well portioned.
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
The check in was fast and courteous. The room is very quiet and parking is very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient to the highway. Quick overnight stay but was very satisfactory.
Stayed 1 night in Sep 2022

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Feb 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service
A good place to stop
Stayed 1 night in Aug 2022

6/10 Okay

Linsey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reasonably clean and meet needs for a short stay. Staff were helpful and nice.
Stayed 1 night in Oct 2022

8/10 Good

Lorretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and very clean. The service and staff is very good and the restaurant is great.
Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a couch in the room microwave and small fridge, this was perfect especially the couch to watch tv in. The staff were fast in checking me in as well.
Stayed 1 night in Mar 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable large size room. Our stay was nice.
Stayed 1 night in Jul 2022

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Room comfort
It was a great stay but bed too soft.
Stayed 1 night in Mar 2024

8/10 Good

Randal

Liked: Cleanliness
High Level hotels are comparatively high priced considering the age of condition of the facility
Stayed 1 night in Sep 2024