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DoubleTree by Hilton Hotel Heyuan

5.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Heyuan

Indoor pool, outdoor pool
Reception
Lobby lounge
Minibar, in-room safe, desk, soundproofing
Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
10 bedrooms
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, soundproofing

Premier King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room

Minibar, in-room safe, desk, soundproofing

Twin Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Rainfall showerhead
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Premier King Room

Executive Premier King Room | Minibar, in-room safe, desk, soundproofing

Executive Premier King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

Minibar, in-room safe, desk, soundproofing

King Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Minibar, in-room safe, desk, soundproofing

King Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 59.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for DoubleTree Twin Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Guest Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for DoubleTree King Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Guest Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room

Minibar, in-room safe, desk, soundproofing

Executive Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for DoubleTree King Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck Twins Room

Minibar, in-room safe, desk, soundproofing

B.Duck Twins Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck King Room

Minibar, in-room safe, desk, soundproofing

B.Duck King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Dinosaur Fun Egg Deluxe King Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Egg Deluxe King Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Pet-Friendly Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Pet-Friendly Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Room

Minibar, in-room safe, desk, soundproofing

Ambassador Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
123 Yuewang Avenue, Heyuan, Guangdong, 517000

What's nearby

  • Heyuan Culture Square - 4 min drive - 2.1 miles
  • Asia Di Yigao Fountain - 4 min drive - 2.6 miles
  • Heyuan Museum - 8 min drive - 4.3 miles
  • Heyuan Dinosaur Museum - 8 min drive - 4.3 miles
  • Hakka Folk Museum - 11 min drive - 6.3 miles

Getting around

  • Huizhou (HUZ) - 105 min drive

Restaurants

  • ‪星巴克 - ‬6 min drive
  • ‪乐城 - ‬6 min drive
  • ‪华业茶庄 - ‬6 min drive
  • ‪这里那里自助餐吧 - ‬11 min walk
  • ‪名典咖啡语茶 - ‬17 min walk

About this property

DoubleTree by Hilton Hotel Heyuan

Luxury hotel near Heyuan Culture Square
Located close to Asia Di Yigao Fountain and Heyuan Museum, DoubleTree by Hilton Hotel Heyuan provides a poolside bar, a grocery/convenience store, and a garden. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and a hair salon.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-in
  • Multilingual staff, luggage storage, and concierge services
Room features
All 427 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LED TVs with premium channels and DVD players
  • Separate sitting areas, refrigerators, and cookware/dishes/utensils

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 158.70 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Lobby Bar/ T-Lounge
  • NoDu
  • Open
  • Yue Xuan

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43,594 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 300 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 37 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 168 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Pet fee: CNY 300 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 168 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

Frequently asked questions

Does DoubleTree by Hilton Hotel Heyuan have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is DoubleTree by Hilton Hotel Heyuan pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 37 lbs per pet. There's a fee of CNY 300 per accommodation, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Heyuan?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Heyuan?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Hotel Heyuan?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel Heyuan located?

Located in Yuancheng District, this luxury hotel is 2.5 mi (4 km) from Heyuan Culture Square and 2.6 mi (4.1 km) from Asia Di Yigao Fountain. Hakka Folk Museum and Nanyuan Historic Village are also within 6 mi (10 km).

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DoubleTree by Hilton Hotel Heyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leung Ching Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite and efficient. The room is clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
Stayed 1 night in Jun 2025

10/10 Excellent

xianlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Very good
Stayed 3 nights in Apr 2024

10/10 Excellent

YingLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PHILLIPS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PHILLIPS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Xiang liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

PHILLIPS

Stayed 1 night in Feb 2025

10/10 Excellent

YingLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Bin

Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Stayed 13 nights in Jul 2024

6/10 Okay

yun chuen

Liked: Cleanliness, room comfort

正評

酒店整體可以，但旅行团人多
Stayed 1 night in Jun 2024

8/10 Good

PHILLIPS

Stayed 1 night in May 2024

10/10 Excellent

Siu Kuen Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近大型商場，食店有很多選擇
Stayed 1 night in May 2024

6/10 Okay

PHILLIPS

Stayed 1 night in Apr 2024

10/10 Excellent

Chick Yu Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

管理好！服務水平高！

房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Stayed 1 night in Mar 2024

10/10 Excellent

Siu Hing

Stayed 2 nights in Feb 2024

6/10 Okay

PHILLIPS

Stayed 2 nights in Dec 2023

10/10 Excellent

Kei keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点方便，設施齊全，早餐食品種類多
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid on expedia, hotel claims i didn't play now i'm double charged
Stayed 2 nights in Sep 2020

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020