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Ensana Thermal Aqua

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Exterior - Ensana Thermal Aqua (Hévíz)
Breakfast, lunch, dinner and brunch served - Ensana Thermal Aqua (Hévíz)
Hair dryer, bathrobes, towels - Ensana Thermal Aqua (Hévíz)
Lounge - Ensana Thermal Aqua (Hévíz)
Sauna - Ensana Thermal Aqua (Hévíz)
Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly hotel near Lake Heviz

A free breakfast buffet, a terrace, and shopping on site are just a few of the amenities provided at Ensana Thermal Aqua. Indulge in a body scrub, a manicure/pedicure, and a body treatment at the onsite spa. The on-site restaurant, Aurea, offers breakfast, brunch, lunch, dinner, and garden views. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, 1 Bedroom

Minibar, in-room safe, desk, rollaway beds

Superior Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite

Minibar, in-room safe, desk, rollaway beds

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Double Room

Minibar, in-room safe, desk, rollaway beds

Premium Double Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room

Minibar, in-room safe, desk, rollaway beds

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Hévíz, Ensana Thermal Aqua is in a rural area and in a regional park. The area's natural beauty can be seen at Lake Heviz and Lake Balaton. Traveling with kids? Consider Dinopark Rezi and Óriaskerék Keszthely. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hévíz travel guide
Map
Kossuth Lajos utca 13, Hévíz, 8380

What's nearby

  • Lake Heviz
    Lake Heviz
    6 min walk - 0.4 miles
  • Roman Catholic Church of the Holy Spirit
    Roman Catholic Church of the Holy Spirit
    14 min walk - 0.8 miles
  • Calvinist Church
    3 min walk - 0.2 miles
  • Canopy Walkway
    6 min walk - 0.4 miles
  • Blue Church
    16 min walk - 0.9 miles

Getting around

  • Keszthely Station
    14 min drive
  • Balaton (SOB-FlyBalaton)
    20 min drive

Restaurants

  • Rigoletto Gelato
    15 min walk
  • Macchiato Caffe & Lounge
    15 min walk
  • Sissy kávézó és fagyizó
    13 min walk
  • Korona Étterem Panzió
    16 min walk
  • La Montanara Ristorante & Pizzeria
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (HUF 3,200 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aurea

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • 2 indoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 7:00 AM - 6:00 PM
  • Hot springs water temperature - 95 ºF
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property will be renovating from October 4 2026 to October 6 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HUF 10000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HUF 30400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: HUF 830.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: HUF 40000 per vehicle (one way)
  • Self parking fee: HUF 3200 per night
  • Pet fee: HUF 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 30400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19000356

We should mention

The seasonal pool will be open from May to September
Hot springs access available from 7:00 AM to 6:00 PM

Frequently asked questions

Does Ensana Thermal Aqua have a pool?

Yes, this property has an outdoor pool and a children's pool. The property will be renovating the pool from October 4 2026 to October 6 2026 (completion date subject to change).

Is Ensana Thermal Aqua pet-friendly?

Yes, Ensana Thermal Aqua allows cats and dogs (limit 1 total). There's a fee of HUF 10000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for HUF 3200 per night. Limited spots are available.

What time is check-in at Ensana Thermal Aqua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ensana Thermal Aqua?

Check-out is at 11 AM.

Does Ensana Thermal Aqua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HUF 40000 per vehicle applies.

Are there all-inclusive benefits at Ensana Thermal Aqua?

Some rate plans available at this property are all-inclusive.

Where is Ensana Thermal Aqua located?

This family-friendly Hévíz hotel is located in a regional park, within a 10-minute walk of Calvinist Church and Lake Heviz. Canopy Walkway and Dr. Schulhoff Vilmos Promenade are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ensana Thermal Aqua Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 132 reviews
Rating 8 - Good. 36 out of 132 reviews
Rating 6 - Okay. 13 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

Reviews

Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Comfortable rooms, nice bar, good buffet dinner
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities
Clean room, good food, I was asking to change mattress because mine was too soft and they changed it immediately. It was very nice. The spa area is clean and nice
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Mihaela

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet place. Sauna experience great, renovated rooms, water and refreshments during the day. Friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Artem

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with real all inclusive service.Great facilities and food.Good drinks.Nice location.Want to go back ))
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, perfect stuff
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Lenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was good. Disappointed that the Thermal water was cold.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ggood
Stayed 12 nights in May 2026
Verified

10/10 Excellent

galina

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel!!!
Stayed 25 nights in Jun 2023
Verified

2/10 Terrible

Gabor

We have to cancel our stay due ongoing construction. P.s Not receiving warnings.
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Jaime

Disliked: Staff & service
Staff was very rude. I was waiting on line to get check in and the staff was checking in their friends first even though I was next in line. Then when I got to check in, this woman came right to the desk and the person taking care of my check in went to help her leaving me waiting some more. Bad training
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Val

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is old and outdated. The couch in our suite was broken, the shower was broken. In 5 days the room was never cleaned, only towels added. Sauna is very small, no free salt room. Only dry and steam. The personal was friendly, the location is close to the lake, walking distance to everywhere. You don’t need a car. But we like better the Europa hotel where we stayed before for twice as less money than this time. It’s not worth it.
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Dervis

Das Hotel per se ist okay, die Therme Okay. Das Essen ist auch okay zumindest gibt es immer wieder etwas was man zum essen findet. Dennoch muss ich hier leider eine schlimme Erfahrung teilen. Am Abreisetag haben wir checkout um 11 Uhr gehabt doch waren noch in der Früh in der Therme haben uns gedacht wir gehen bis ca. 12 Uhr noch Baden und dann noch Mittagessen, da wir All Inclusive gebucht hatten und reisen dann gemütlich zum Heimweg ab jedoch war dem nicht so. Gleich zu Beginn hat ein Kellner (!!Herr Miklos!!) in der Masse der Leute genau uns befragt, das wir nicht essen dürfen und das wir das Mittagessen zum Zahlen haben obwohl wir nicht aufmerksam darauf gemacht worden sind. Man hat uns dann einfach eine Zettel gezeigt den ich noch nie gesehen habe wo dann einfach so drauf steht dass hier gewisse dinge am Abreisetag nur bis 11 Uhr inkludiert sind (aber hauptsache All Inclusive) ich muss zugeben für ein Hotel dieser Klasse hat es mich gewundert ich finde soetwas überhaupt nicht fein/fair und auch nicht nett. Vorallem dann noch daruf zu bestehen, wow.. mir ist der Apetit vergangen veratändlicher weise... --> Defintiv kein Comeback mehr
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut, nur der Pool wurde renoviert
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der gesamte Hotelbereich sowie unser Zimmer und auch der Wellnessbereich waren sehr sauber. Das Personal war freundlich und zuvorkommend.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hajdú

Liked: Cleanliness, staff & service
A személyzet kiemelkedő és a szoba is kényelmes
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Péter

Liked: Cleanliness
Disliked: Amenities
Az ételek egyszerűen ehetetlenek. A húsok vagy nyersek voltak vagy nem voltak frissek.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Unterkunft mit kleinen Reinigungsmängel.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ercan

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer hat keine Heizung/Klima Küche ist nicht so 80 Prozent immer Schwein Service okay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa, Hotel & Hévíz
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt war insgesamt in Ordnung, aber es gibt ein paar wichtige Punkte, die verbessert werden sollten. Positiv: Das Essen war sehr gut, das Hotel ist sauber und gepflegt. Der Wellnessbereich ist top und sehr angenehm zum Entspannen. Im Zimmer gibt es frische Handtücher und einen Bademantel, was wir sehr geschätzt haben. Negativ: Leider wurden wir an der Rezeption nicht darüber informiert, dass der Parkplatz extra kostet. Das fanden wir nicht fair und wenig transparent. Außerdem ist das Parken vor Ort sehr kompliziert und stressig. Ein großes Problem waren auch die Liegen im Wellnessbereich: Sie sind ständig mit Handtüchern reserviert, obwohl viele Gäste gar nicht da sind. Das nimmt anderen die Möglichkeit, sie zu benutzen. Hier sollte das Hotel ein System einführen, z.B. wie in Italien, wo jede Zimmernummer eine feste Liege bekommt oder reservierte Liegen nach einer bestimmten Zeit freigegeben werden. Schade ist auch, dass es im Wellnessbereich keinen Aufguss gibt – das fehlt wirklich für ein Hotel dieser Klasse. Noch eine Kleinigkeit: Im Zimmer gibt es zwar Handtücher und einen Bademantel, aber keine Wellnesstasche. Das wäre eine schöne Ergänzung. Fazit: Sehr gutes Essen, sauberes Hotel und schöner Wellnessbereich, aber Organisation bei Parken, Liegen und Sauna-Aufgüssen muss dringend verbessert werden.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness
Das Essen hat uns nicht geschmeckt
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sehr schön und das Essen war gut ud abwechslungsreich das Personal ear sehr freundlich, die Pools waren neu renoviert ebenfalls die Zimmer.
Stayed 2 nights in May 2025
Verified

8/10 Good

Farag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Frühstück und Abendessen waren gut und das Personal war freundlich.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel wurde im letzten Winter von Stockwerk 1 bis 3 renoviert, die Zimmer sind sehr schön. Ausserdem wurden die Pools sehr schön renoviert.
Stayed 12 nights in May 2025
Verified

10/10 Excellent

vinzenz

Liked: Amenities, property conditions & facilities
Einfach toll,alles gut.
Stayed 7 nights in May 2025