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Mitsis Cretan Village

4.0 star property
Beach hotel with 5 outdoor pools, near Port of Hersonissos

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Photo gallery for Mitsis Cretan Village

4 restaurants, lunch served
In-room safe, free WiFi, bed sheets
5 outdoor pools
Family Apartment, Sea View | Beach/ocean view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Apartment, Sea View

In-room safe, free WiFi, bed sheets

Family Apartment, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Free bottled water
Cable channels
  • Sea view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Double Bungalow Garden View

Double Bungalow Garden View | In-room safe, free WiFi, bed sheets

Double Bungalow Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, free WiFi, bed sheets

Family Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Free bottled water
Cable channels
  • Sea view
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Double Bungalow Front Sea View

Double Bungalow Front Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Front Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Garden View

In-room safe, free WiFi, bed sheets

Family Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Free bottled water
Cable channels
  • 24 sq m
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Double Bungalow Sea View

Double Bungalow Sea View | In-room safe, free WiFi, bed sheets

Double Bungalow Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, Garden View

In-room safe, free WiFi, bed sheets

Family Apartment, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Free bottled water
Cable channels
  • 31 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

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About the neighborhood

Map
Limenas, Hersonissos, Crete Island, 70014

What's nearby

  • Sarandaris Beach - 9 min walk - 0.5 miles
  • Convention Centre Creta Maris - 4 min drive - 1.5 miles
  • Aquaworld Aquarium - 5 min drive - 2.2 miles
  • Port of Hersonissos - 6 min drive - 1.9 miles
  • Star Beach Water Park - 11 min drive - 3.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 29 min drive

Restaurants

  • ‪Nexus Coffee & Shop - ‬5 min drive
  • ‪Enomy Restaurant - ‬4 min drive
  • ‪Palazzo di mare - ‬17 min walk
  • ‪Saradari - ‬15 min walk
  • ‪SIMA Beach Bar - ‬4 min drive

About this property

Mitsis Cretan Village

Upscale all-inclusive hotel near Star Beach Water Park
A free breakfast buffet, an airport shuttle, and 2 poolside bars are just a few of the amenities provided at Mitsis Cretan Village. With beachfront dining, a beach bar, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage, or a facial at Royal Mare Thalasso, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the gym; other things to do include basketball, rowing/canoeing, and water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide
  • Free self parking
  • Bike rentals, 4 outdoor tennis courts, and an area shuttle
  • Supervised childcare (surcharge), evening entertainment, and wedding services
Room features
All 322 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • TVs with cable channels
  • Furnished balconies or patios, refrigerators, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Aldy
  • Dionyssos
  • La pergola
  • Thalassa
  • Veranta

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Mini golf
  • Playground
  • Rowing/canoeing
  • Shopping
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc

Frequently asked questions

Does Mitsis Cretan Village have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Mitsis Cretan Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsis Cretan Village?

Self parking is free at this property.

What time is check-in at Mitsis Cretan Village?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mitsis Cretan Village?

Check-out is at noon.

Are there all-inclusive benefits at Mitsis Cretan Village?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, pilates classes, and more.

Where is Mitsis Cretan Village located?

This family-friendly Hersonissos hotel is within 2 mi (3 km) of Sarandaris Beach, Aquaworld Aquarium, and St. Paraskevi Church. Star Beach Water Park is 2.9 mi (4.6 km) away.

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Mitsis Cretan Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 64 reviews
Rating 8 - Good. 28 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
Stayed 7 nights in May 2025

8/10

Very good
Stayed 7 nights in May 2025

10/10

Excellent dining options.
Stayed 7 nights in Jul 2024

10/10

The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
Stayed 5 nights in Jun 2024

8/10

Perfect for a family holiday. Great food, service, staff and program for the kids.
Stayed 9 nights in Jun 2023

8/10

Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Stayed 6 nights in Aug 2023

10/10

Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
Stayed 7 nights in May 2023

8/10

Very friendly atmosphere
Stayed 7 nights in Oct 2023

8/10

Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Stayed 7 nights in May 2025

8/10

Very friendly staff, clean and food was good!
Stayed 7 nights in Mar 2023

10/10

I enjoyed very my everything was perfect
This review was submitted before 2018 and has not been verified.

10/10

Just PERFECT Like A DREAM
Stayed 8 nights in Jul 2017

8/10

Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Stayed 7 nights in Oct 2023

8/10

I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Stayed 7 nights in Oct 2022

10/10

Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
This review was submitted before 2018 and has not been verified.

8/10

Summer vacation. The food was limited a little (vegetable and fruits especially). Although the hotel offers wifi, the connection was not stable at all and I rather used data roaming than wifi.
This review was submitted before 2018 and has not been verified.

6/10

Bed was really firm which ment no sleep for me for a week. Rooms were small and could of been cleaner. Wifi was sketchy and limited so my husband had to buy extra data so he could send emails for work. Nearest town is a taxi ride away so you are limited to resort unless you don't mind taxis. All inclusive food was very good, cocktails awful but still a lovely place to be in May. I wouldn't book when high season. Would be too crowded.

10/10

Das Personal war durchweg freundlich und kompetent. Das Essen war super (All-inklusive), abwechslungsreich und lecker. Die Anlage ist schon etwas in die Jahre gekommen, aber gepflegt und sauber, so dass das wenig auffällt. Das meer super sauber und toll.
Stayed 10 nights in May 2025

8/10

Das Hotel ist etwas in die Jahre gekommen wird allerdings im Jahr 2027 saniert. Personal lässt keine Wünsche offen. Es springen mehr Führungskräfte wie Mitarbeiter rum
Stayed 8 nights in May 2025

6/10

Le logement était très bien et heureusement en Crête la musique s arrête à 23 heures. Par contre quel gaspillage de nourriture pour certaines personnes...l hôtel avait mis une affiche pour informer 4 kilogrammes de nourriture gâcher pour une semaine par personne. Elle a été arrachée... le club coralia ne s occupe que des français qui ont le bracelet Club Coralia...le personnel de l hôtel est très discret tout en étant aux petits soins et serviables.
Stayed 7 nights in May 2025

10/10

Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
Stayed 7 nights in May 2025

10/10

Nous avons beaucoup aimé notre séjour. La nourriture était bonne, la chambre était propre et confortable, et le personnel était sympathique.
Stayed 4 nights in May 2025

6/10

Stayed 8 nights in Apr 2025

10/10

Très bon sejour. Hôtel propre et bien équipé. Restaurant très correct. Personnel très sympathique. Plage au pied de l'hôtel (attention aux rochers) Difficile par contre de se déplacer sans voiture. Un petit bémol avec une rembarde en peinture fraîche non indiquée (pantalon malheureusement irrécupérable).
Stayed 4 nights in Apr 2025

10/10

Stayed 8 nights in Oct 2024