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Herisau Swiss Quality Hotel

3.0 star property
Travelers can rejuvenate in the hotel's sauna or health club before sampling authentic local dishes at lunch and dinner - a perfect wellness retreat

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Photo gallery for Herisau Swiss Quality Hotel

Indoor spa tub - Herisau Swiss Quality Hotel (Herisau)
Lunch served, Regional cuisine - Herisau Swiss Quality Hotel (Herisau)
Property entrance - Herisau Swiss Quality Hotel (Herisau)
Reception - Herisau Swiss Quality Hotel (Herisau)
Lounge - Herisau Swiss Quality Hotel (Herisau)
Herisau Swiss Quality Hotel, near the train station, offers relaxation and accessibility. Enjoy a complimentary breakfast buffet, unwind in the sauna or spa tub, and savor regional specialties at Moo restaurant. Free WiFi and express check-in ensure a hassle-free stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Herisau, Herisau Swiss Quality Hotel is near a train station. Appenzell Folklore Museum Stein and Appenzeller Brauchtumsmuseum are cultural highlights, and some of the area's landmarks include Abbey of St. Gall and Theater St. Gallen. Freizeit Santispark and Walter Zoo are also worth visiting. Visit our Herisau travel guide
Map
Bahnhofstr. 14, Herisau, AR, 9100

What's nearby

  • Abbey Library of Saint Gall
    Abbey Library of Saint Gall
    11 min drive - 6.1 miles
  • Abbey of St. Gall
    Abbey of St. Gall
    11 min drive - 6.5 miles
  • St. James Way
    5 min walk - 0.3 miles
  • Kybunpark
    5 min drive - 2.4 miles
  • University of St. Gallen
    10 min drive - 6.3 miles

Getting around

  • Herisau Station
    6 min walk
  • Zurich Airport (ZRH)
    58 min drive

Restaurants

  • Bistro Steig
    8 min walk
  • Burger King
    7 min walk
  • Amadeus Bar
    2 min walk
  • Pizzaria Della Torre
    5 min drive
  • Restaurant Sedel
    4 min drive

About this property

Herisau Swiss Quality Hotel

Hotel near a train station
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Herisau Swiss Quality Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site Regional cuisine restaurant, Moo, serves lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • Luggage storage, a vending machine, and meeting rooms
Room features
All guestrooms at Herisau Swiss Quality Hotel include comforts such as bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moo

Things to do

  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 9:00 PM)
Guests will receive lockbox information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Sunday is by advance appointment only.

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Herisau
Herisau Swiss Quality
Herisau Swiss Quality Hotel Hotel
Herisau Swiss Quality Hotel Herisau
Herisau Swiss Quality Hotel Hotel Herisau

Frequently asked questions

Is Herisau Swiss Quality Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Herisau Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Herisau Swiss Quality Hotel?

Check-out is at 11:00 AM.

Where is Herisau Swiss Quality Hotel located?

Situated in Herisau, this hotel is 0.2 mi (0.4 km) from St. James Way and 2.4 mi (3.8 km) from Kybunpark. Freizeit Santispark and Walter Zoo are also within 6 mi (10 km). Herisau Station is 6 minutes by foot.

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Reviews

Herisau Swiss Quality Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 97 out of 178 reviews
Rating 8 - Good. 75 out of 178 reviews
Rating 6 - Okay. 5 out of 178 reviews
Rating 4 - Poor. 1 out of 178 reviews
Rating 2 - Terrible. 0 out of 178 reviews

Reviews

Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was really good, we loved the breakfast a lot
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location in a nice quit village. Great breakfast!
Stayed 2 nights in May 2024
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated our late check-in with detailed photos and instructions and we felt like we had what we needed for a good nights rest. Only thing missing was a fan or some way to move the warm air through the room. Thank you for the cozy room! :)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Comfortable, convenient hotel with lovely staff.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness
Really good visit and easy travel to St Gallen stadium
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Our stay at herisua was amazing. Super friendly and great customer service. Fantastic location and close to shops, buses and trains. I could not fault any of it. Thank you
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Fikret

Liked: Cleanliness, staff & service, amenities
Stanza e colazione ottime
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities
Das Personal war sehr freundlich, das Zimmer sauber und ordentlich gepflegt
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bea

Liked: Cleanliness, property conditions & facilities
Die Betten sind durchgelegen. Müsste man mal anschauen. Sonst war alles tiptop
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil, bienvenue situé, bonne literie, petit déjeuner excellent, personnel très gentil.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michael

Hervorragend
Stayed 1 night in Oct 2025
Verified

8/10 Good

Werner

Liked: Cleanliness
Hotel ist ok, check-in unpersönlich, Anleitung zum Check-in musste man vorher runterladen oder ausdrucken was ich beides nicht hatte. Es war sehr schwer dann online zu gehen, da die Schweiz nicht EU Land ist und die Mobilfunkanbieter es nicht abdecken. Keine hotspots weit und breit. Check-in hat mich so über eine Stunde gekostet.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war wunderbar und gut;)
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich werde es sehr weiterempfehlen und ich gehe nächstes Jahr sicher wieder. Das einzige was mich gestört hat...um 22.30 Uhr das gepolter und geschepper unter unserem Fenster von einem kleinen Laster. Konnten daher lange nicht einschlafen.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tip Top.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super propre petit déjeuner impeccable je recommande
Stayed 1 night in Sep 2023
Verified

8/10 Good

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches uns hilfsbereites Personal, Frühstück war reichhaltig und sehr gut.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

laurent

Liked: Cleanliness, property conditions & facilities, room comfort

Tres bon sejour

Emplacement central Excellent rapport qualité prix Personnel accueillant
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmes Hotel, mit zentraler Lage.

Das Hotel liegt zentral, mit einem guten Preis / Leistungs - Verhältnis-
Stayed 1 night in Oct 2022
Verified

6/10 Okay

dunja

Liked: Cleanliness, amenities, property conditions & facilities
frühstück super, kaffee leider nicht so. preis für den hund viiiiel zu hoch!
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service TOP

Grosse Zimmer, Dusche gewöhnungsbedürftig, ansonsten ist die Qualitöt und Service vom Personal besonders hervorzuheben!
Stayed 1 night in Jun 2022