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Steigenberger Grandhotel & Spa

Family-friendly fun on the beach, with outdoor pool

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Photo gallery for Steigenberger Grandhotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
3 restaurants, lunch served
Premium bedding, Select Comfort beds, minibar, in-room safe
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Executive Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • 85 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Liehrstrasse 11, Heringsdorf, MV, 17424

What's nearby

  • Ahlbeck Beach - 2 min walk - 0.1 miles
  • Usedom Treetop Walk - 6 min walk - 0.4 miles
  • Heringsdorf Pier - 10 min walk - 0.6 miles
  • Ahlbeck Pier - 19 min walk - 1.0 mile
  • Tropenhaus Bansin - 6 min drive - 2.6 miles

Getting around

  • Seebad Heringsdorf Station - 8 min walk
  • Heringsdorf (HDF) - 20 min drive

Restaurants

  • ‪Uwe's Fischerhütte - ‬13 min walk
  • ‪Usedomer Brauhaus - ‬11 min walk
  • ‪O'ne - ‬11 min walk
  • ‪Ponte Rialto - ‬9 min walk
  • ‪Wirtshaus Leo - ‬11 min walk

About this property

Steigenberger Grandhotel & Spa

Family-friendly resort by the sea
Take advantage of a terrace, shopping on site, and a garden at Steigenberger Grandhotel & Spa. With amenities like a white sand beach and beach cabanas, this resort is the perfect place to soak up the sun. Indulge in aromatherapy, a body scrub, and a body wrap at Baltic Sea Grand SPA, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; other things to do include mountain biking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • Self parking (surcharge), an electric car charging station, and express check-in
  • A front-desk safe, luggage storage, and multilingual staff
Room features
All 169 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Baby monitors, children's slippers, and childcare services
  • Hypo-allergenic bedding and Select Comfort beds
  • Children's robes, free toiletries, and hair dryers
  • 32-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and electric kettles

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Onsite parking available only on request
  • Self parking on site (EUR 24 per day)
  • Extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 39 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bistro WATERFRONT
  • DELBRÜCK Bar & Lounge
  • LILIENTHAL Usedom
  • SPA Lounge HIIUMAA

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Beach toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,549 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Self parking fee: EUR 24 per day
  • Extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or health club without adult supervision
Children under 3 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf

Frequently asked questions

Does Steigenberger Grandhotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Steigenberger Grandhotel & Spa pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Steigenberger Grandhotel & Spa?

Self parking is available for EUR 24 per day. Extended parking is available for EUR 24 per night.

What time is check-in at Steigenberger Grandhotel & Spa?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Steigenberger Grandhotel & Spa?

Check-out is at noon.

Does Steigenberger Grandhotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Steigenberger Grandhotel & Spa located?

Located in Heringsdorf, this beachfront resort is on the boardwalk/promenade, just steps from Islands of the Baltic Sea, Ahlbeck Beach, and Usedom Nature Park. Heringsdorf Beach and Usedom Treetop Walk are also within 10 minutes. Seebad Heringsdorf Station is 8 minutes by foot and Ahlbeck Ostseetherme Station is 16 minutes.

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Steigenberger Grandhotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 217 out of 305 reviews
Rating 8 - Good. 71 out of 305 reviews
Rating 6 - Okay. 14 out of 305 reviews
Rating 4 - Poor. 1 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Location
Stayed 1 night in Aug 2023

10/10

Wir waren zum zweiten Mal im Steigenberger in Heringsdorf! Es ist immer wieder schön! Toller beheizter Pool, schöner Saunabereich und ein wundervolles Frühstück. Einen langen Spaziergang am Strand bis nach Polen können wir empfehlen und wenn die Füße müde sind, kann man von dort mit dem Zug zurück an den Bahnhof innerhalb weniger Minuten fahren und schnell ins Hotel.
Stayed 3 nights in Apr 2025

6/10

Hydrojet-Anlage im Pool seit Wochen defekt.Hotel wirbt aber immer noch damit.Wasserhahn im Bad mit Kalkflecken überzogen.Wurde während der Aufenthaltszeit nich beseitigt. Nachdem man versehentlich einen Tag zu früh ausgecheckt wurde, sitzt mann erstmal eine Stunde im Foyer fest und kann nicht mal aufs Zimmer. Mal eine Frage, ob mann vielleicht i n der Zwischenzeit beim Warten ein Getränk möchte-Fehlanzeige.Hätten wir vielleicht in einem 5-Sterne Grand-Hotel bekommen. ACHSO - IST DAS STEIGENBERGER JA.
Stayed 3 nights in Mar 2025

8/10

Ich denke es liegt an Expedia, dass ihr nicht darüber informiert, dass ein Executivezimmer auch ohne echten Balkon vergeben wird. So freute ich mich auf eben jenen, musste aber für viel Geld mit einem fränzösischen Balkon vorlieb nehmen. Nicht zufiedenstellend, zumal das Hotel nichts dafür kann und mein Problem somit nicht lösen konnte. Bis auf teilweise gruseliges Personal, waren wir sehr zufrieden. Ich wünschte mit mehr Problemlöser als Neinsagen, aber auch im Steigenberger sind diese nur bedingt zu finden. Daher wurde meine Erwartung an diesen "guten Namen" nicht bestätigt. Das Haus an sich ist wunderbar eingerichtet und macht Spaß. Die Dame an der Bar und bei der Lieferung der Roomservice- Speisen hat durch ihre Art viel von dem Versagen des anderen Personals wettgemacht. Besonderen Dank an Sie.
Stayed 2 nights in Mar 2025

10/10

Stayed 3 nights in Mar 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 3 nights in Nov 2024

6/10

Stayed 10 nights in Aug 2024

10/10

Wir waren ja schon öfter hier. Einfach ein tolles Hotel. Service super. Frühstück, Bar und Restaurants toll. Service aufmerksam und freundlich. Wir kommen gerne wieder.
Stayed 2 nights in Nov 2024

10/10

Grandioses Frühstück, tolle Zimmer, super nettes Personal.
Stayed 7 nights in Sep 2024

8/10

Stayed 14 nights in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden
Stayed 3 nights in Aug 2024

10/10

Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder.
Stayed 4 nights in Aug 2024

10/10

Angenehm und jederzeit erholsam. Schönes Restaurantkonzept. Tolles Frühstück.
Stayed 7 nights in Aug 2024

8/10

Stayed 6 nights in Aug 2024

10/10

Jederzeit wieder!
Stayed 2 nights in Jul 2024

8/10

Stayed 3 nights in Jul 2024

8/10

Stayed 8 nights in Jul 2024

10/10

Stayed 7 nights in Jul 2024

8/10

Stayed 3 nights in May 2024

8/10

Stayed 6 nights in May 2024

10/10

Es hat mir sehr gut gefallen. Das Zimmer war top und auch das Frühstücksangebot war super.Auch der Spa Bereich, besonders die Sauna hat mir gefallen.
Stayed 5 nights in Apr 2024

10/10

Schöne helle Zimmer, nettes Personal und super Frühstück.
Stayed 1 night in Feb 2024

10/10

Stayed 3 nights in Oct 2023