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The Pal Living in a Concept

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Photo gallery for The Pal Living in a Concept

A multi-story building with balconies, a ground-level entrance, and a view of the cityscape in the background. - The Pal Living in a Concept (Heraklion)
A modern gym with mirrored walls, exercise equipment, and a patterned carpet. - The Pal Living in a Concept (Heraklion)
A rooftop terrace with two blue lounge chairs, a small table, and a glass balustrade overlooking a cityscape. - The Pal Living in a Concept (Heraklion)
A modern outdoor seating area with a checkered floor, black chairs, a round table, and yellow planters with greenery. - The Pal Living in a Concept (Heraklion)
A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the sea. - The Pal Living in a Concept (Heraklion)
Consider a stay at The Pal Living in a Concept and take advantage of a rooftop terrace, dry cleaning/laundry services, and a 24-hour gym. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for UpBeat Premium Escape

A modern hotel room with a large bed, a bedside table, a wardrobe, and a small kitchenette.

UpBeat Premium Escape

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for UpBeat Deluxe Escape

A modern bedroom with a striped headboard, a large bed, bedside tables, and a wall-mounted lamp.

UpBeat Deluxe Escape

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern living room with red sofas, yellow chairs, a round table, and a laptop on a white desk.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for The Pal Suite

A hotel room with a striped headboard, white bedding, a bedside table with a lamp, and a large mirror reflecting the room.

The Pal Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Special Offer

A modern lounge area with a teal color scheme, featuring a sofa, a dining table, and a laptop on the table.

Special Offer

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

About the neighborhood

Located in Heraklion, The Pal Living in a Concept is near the airport. Public Gardens of Iraklion and Geoponikos Kipos reflect the area's natural beauty and area attractions include Natural History Museum of Crete and Watercity Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and ecotours nearby. Visit our Heraklion travel guide
Map
Konstantinou Palama 18, 18, Heraklion, 713 06

What's nearby

  • A public square with a central fountain, surrounded by trees and buildings with shops.
    Morosini Fountain
    12 min walk - 0.7 miles
  • A museum entrance with large glass windows and informational banners.
    Heraklion Archaeological Museum
    14 min walk - 0.8 miles
  • A grand architectural corridor with ornate columns and arches, leading to a bustling street.
    Heraklion Loggia
    14 min walk - 0.8 miles
  • A marina with numerous boats docked, a stone wall, and buildings in the background.
    Heraklion Port
    4 min drive - 1.2 miles
  • Venetian Walls
    3 min walk - 0.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    12 min drive

Restaurants

  • Ηacienda
    4 min walk
  • Monk's
    1 min walk
  • Κρητικός Φούρνος
    4 min walk
  • Per Se Lounge
    4 min walk
  • Coffee Island
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039K134K0357400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November

Frequently asked questions

Does The Pal Living in a Concept have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Pal Living in a Concept pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Pal Living in a Concept?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at The Pal Living in a Concept?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Pal Living in a Concept located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Manos Hatzidakis Theatre and 1.3 mi (2 km) from Heraklion Port. Venetian Walls and Geoponikos Kipos are also within 10 minutes.

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Reviews

The Pal Living in a Concept Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 50 out of 57 reviews
Rating 8 - Good. 5 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel and the staff, who were beyond friendly, helpful and accommodating. Modern design, high end amenities, super comfortable suite with two balconies and very clean. We can't wait to return!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to walkable areas in the city
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was new and very clean with good design. The mini kitchen was convenient for tourists who want to have dinner inside. The lady staff at reception was kind and works very quickly. I recomend this hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms, very welcoming staff, excellent location in walking distance from Heraklion city center, highly recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, the staff were lovely (they even called the rental car company for me to sort out a misunderstanding) and we were very happy with the fitness room and the pool. Overall we would stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for walking to restaurants and only 1.5 miles from the port of Heraklion. Great space for our family of 4. The rooftop pool isn’t really usable however so a bit misrepresented. Instead they have a narrow lap pool on ground level. Staff was wonderful and very helpful though!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side: Fantastic value for the money. Spotless room. Note that there is no spa and breakfast, the website description needs to be updated.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly build complex around 10m drive from Heraklion center. We stayed in the suite which had a seperate Queen bed and 2 x single beds in living room. It is a great place to stay! Rooms are spacious, beds super comfortable. Room is super modern. There is a good size fridge, washing machine and cooking appliances. The gym is decent, and there is a pool. Parking is tricky at night but they have a dedicated parking area which only fits around 7 cars. We always managed to find a spot even if it was 5m walk away. Great value for money.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
stayed 2 nigths in sept with family, the hotel is nice - sharing the service and reception with anither hotel across the street. rooms , beds , shower all good. Balcony facing a backstreet. the hotel is in a outskirt area of the more central streets if the town. the pool is much smaller that in pictures and cold - not in sun really. good place - without kids we would have considered comming back - would pay the same and get better closer to beach/city
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was top notch and a great find. The units we stayed in were super classy, elegant and functional. Staff were very friendly and helpful (especially alexandra). The level of professionalism and overall quality we experienced would easily run over $500 per night in the US, if we're lucky. High Value!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location out of the main area but lots of cafes and restaurants nearby. Very well equipped and clean accommodation. Staff were very helpful. Overall a great stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good except the area was crowded with limited parking. They had a parking lot but it is very small and full so we we had to find a spot on the street.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Pal hotel

Really surprised from the quality of this hotel. One of the best I have stayed over the years.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean and staff were helpful, only a 10 minute walk from the centre of Heraklion. Highly recommend.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Everything was perfect! It is a rare place, you must book! It is modern, good taste, super clean, well situated in Heraklion and the place is just a jewel!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Iraclion

The appartment was modern and very well equipped In spite of it being in the center the swimming pool was my grand childs favorite.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a suburban street - 10-15min walk from the centre BUT it is worth it. The amenities and quality of the property is some of the best you can expect. They have thought of everything. Would definately stay again
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, stylish property, brand new in 2025. Everything inside is fine. Dishwasher and washing machine in the suite. On the other hand, no on-site parking and the front desk (available 12 hours per day) is located in the 3 Pines property across the street.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre personnelle top
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un super hôtel type boutique hôtel, la réception est de l’autre côté, dans l’hôtel en face. Nous sommes arrivés tardivement, notre avion avait du retard mais nous avons été hyper bien reçus, la personne à l’accueil était adorable elle nous a même recommandé quelques endroits pour aller manger à 23h30. Les chambres sont décorées avec goût, propres, spacieuses et pratiques avec leur petite kitchenette. Elles sont très bien équipées et la clim est partout. Nous reviendrons à la fin de notre voyage !
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Vraiment un très belle appartement, c'était spacieux, il y avait deux terrasses, la vaisselles étaient propre. Il y a un parking privé de l'hôtel à 30m. Seul inconvénient la réception était fermée à notre arrivée, on a dû attendre 30min. Aucun numéro ne fonctionnait. Si vous passez par Expedia, pensez à contacter l'hébergement, ils vous donneront des informations. Expedia ne donne pas votre numéro de téléphone.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey harikaydı. Çok temiz çalışanlar superdi
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est propre, située a peut près a 20 min a pied du port de heraklion, la piscine est très petite avec 3 transats. Le personnel n'est pas toujours présent pour le check in et out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2026