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RoccaMare Heraklion - Handwritten Collection

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Rooftop terrace - RoccaMare Heraklion - Handwritten Collection (Heraklion)
Deluxe Room Panoramic Sea View | Minibar, in-room safe, individually furnished, soundproofing - RoccaMare Heraklion - Handwritten Collection (Heraklion)
Junior Suite Panoramic Sea View | Minibar, in-room safe, individually furnished, soundproofing - RoccaMare Heraklion - Handwritten Collection (Heraklion)
Deluxe Room Panoramic Sea View | Balcony view - RoccaMare Heraklion - Handwritten Collection (Heraklion)
Signature Suite Panoramic Sea View | Terrace/patio - RoccaMare Heraklion - Handwritten Collection (Heraklion)
Luxury
5.0 star property
9.2

Wonderful

Seaside sanctuary in Heraklion

Panoramic sea views await at the seasonal rooftop pool, a perfect Mediterranean escape. The on-site bistro serves delicious meals with champagne service. Steps from the Natural History Museum of Crete, the hotel offers concierge services for personalized island adventures.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room Side Sea View

Classic Room Side Sea View | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Classic Room Side Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Panoramic Sea View

Deluxe Room Panoramic Sea View | Minibar, in-room safe, individually furnished, soundproofing

Deluxe Room Panoramic Sea View

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Connecting Rooms Side Sea View

Family Connecting Rooms Side Sea View | Minibar, in-room safe, individually furnished, soundproofing

Family Connecting Rooms Side Sea View

  • 42 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Panoramic Sea View

Junior Suite Panoramic Sea View | Minibar, in-room safe, individually furnished, soundproofing

Junior Suite Panoramic Sea View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Suite Panoramic Sea View

Signature Suite Panoramic Sea View | Minibar, in-room safe, individually furnished, soundproofing

Signature Suite Panoramic Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room Side Sea View

Superior Room Side Sea View | Minibar, in-room safe, individually furnished, soundproofing

Superior Room Side Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Cozy Room City View

Cozy Room City View | Minibar, in-room safe, individually furnished, soundproofing

Cozy Room City View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Heraklion, RoccaMare Heraklion - Handwritten Collection is in the city center and near the beach. Palace of Knossos and Dermatas Gate are local landmarks, and some of the area's activities can be experienced at Heraklion Port and Titakis Winery. Traveling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. With windsurfing, motor boating, and boat tours nearby, you'll find plenty of adventures in the water. Visit our Heraklion travel guide
Map
Minoos 3 Sofokli Venizelou, Heraklion, Crete, 713 03

What's nearby

  • Historical Museum of Crete
    Historical Museum of Crete
    2 min walk - 0.1 miles
  • Natural History Museum of Crete
    Natural History Museum of Crete
    2 min walk - 0.1 miles
  • Heraklion Loggia
    Heraklion Loggia
    5 min walk - 0.3 miles
  • Heraklion Archaeological Museum
    Heraklion Archaeological Museum
    9 min walk - 0.5 miles
  • Heraklion Town Hall
    5 min walk - 0.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    14 min drive

Restaurants

  • Lola
    5 min walk
  • Dark Tales
    5 min walk
  • Tiny Rebels
    5 min walk
  • New China
    2 min walk
  • Triaina
    2 min walk

About this property

RoccaMare Heraklion - Handwritten Collection

Luxury family-friendly hotel near Heraklion Archaeological Museum
Close to Heraklion Port, RoccaMare Heraklion - Handwritten Collection provides a rooftop terrace, laundry facilities, and a gym. Be sure to enjoy a meal at ROCCA BISTRO, the on-site bistro. In addition to a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a 24-hour front desk
  • Meeting rooms, luggage storage, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, childcare services, and free infant beds
  • Showers, free toiletries, and hair dryers
  • 50-inch Smart TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ROCCA BISTRO

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does RoccaMare Heraklion - Handwritten Collection have a pool?

Yes, this property has a seasonal outdoor pool.

Is RoccaMare Heraklion - Handwritten Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at RoccaMare Heraklion - Handwritten Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at RoccaMare Heraklion - Handwritten Collection?

Check-out is at 11:00 AM.

Does RoccaMare Heraklion - Handwritten Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is RoccaMare Heraklion - Handwritten Collection located?

This family-friendly Heraklion hotel is located near the beach, within a 15-minute walk of Dermatas Gate and Heraklion Archaeological Museum. Heraklion Port is 1.1 mi (1.7 km) away.

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Reviews

RoccaMare Heraklion - Handwritten Collection Reviews

9.2

Wonderful

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 52 out of 70 reviews
Rating 8 - Good. 11 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

Reviews

Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view. Superb, competent and friendly staff, excellent bed, room, and extensive complimentary breakfast. Location a bit rough 15min from city center, but next to local shopping mall.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simply amazing! The rooms were lovely, and the beds were comfortable. The view from our balcony was amazing! It was conveniently located across the street from a mall that had plenty of options for food. The breakfast at the hotel was very good. Most importantly, the staff was phenomenal! Everyone was so courteous and helpful, which made our stay incredibly enjoyable! The only drawback was that there was no close access to a beach across the street, but they had a gorgeous infinity pool on the rooftop. The weather was not suitable for swimming the day we stayed there so not having access to beach did not affect our plans.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect business hotel. Very good service and facilities, great modern rooms and perfect location
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Shakirah Omowunmi

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Nice area near the sea and I would recommend the hotel.❤️
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here for an overnight as we were awaiting our ferry. The hotel is new and clean and the staff is professional and helpful. However, some rooms (including the one we were given) are not sufficiently insulated against internal and external noise. Ours was located on the mezzanine floor directly next to the breakfast restaurant with our room door directly across from the service station. In addition, there was a party next to the hotel until late into the night. Between the two, we could only manage a few hours sleep between 3am and 7am.
Stayed 1 night in May 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Aya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - helped us with recommendations and ordering cabs and reservations always with a smile. Great pool Great breakfast
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

zachary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had the top floor room. It was very comfortable with a nice view.
View from the balcony
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

miss j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel so very clean and new, the hotel is on a busy road so a lot of road noise during the night but that did not bother us. We had breakfast, which had a good selection, but could do with more tea options, rooftop pool was great after a busy day exploring
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sawyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property! Gorgeous views from the room and rooftop pool and bar. Our waiter at the hotel was excellent, service was so kind!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such excellent staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new hotel. Great experience, made by the welcoming, friendly nature of the staff. Restaurants/bars/city sights within walking distance along the seafront. Nice pool/poolside area to relax by too. Nice breakfast. Would recommend a stay here.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Thore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! All food is perfect on the point!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very comfortable. Raki was a nice touch with the snack. All staff to be commended. Did find the draft beer price high; sorry to say. Housekeeping efficient. Front desk very helpful and pleasant. Breakfasts were great variety
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and beautiful

Newly opened and beautifully designed hotel with modern elements. Great location. Only issue is the street noise at night if that is something that bothers you. Fantastic pool and rooftop.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over hotel on the way to Rethymno

We were only at the hotel for one night, and arrived at 7pm due to a delayed ferry, but we had a lovely if brief stay! The staff were welcoming on arrival and provided a welcome drink and showed us to our room. The rooftop pool is open until 8pm so we managed a quick dip and headed out to get some dinner. We walked to the old market area (Kalokerinou- about fifteen minutes away) and found a lovely restaurant. The buffet breakfast in the morning was to a high standard as well. Definitely recommend this hotel and would go back. Only thing of note is that it is on the main road and you can hear traffic if the window is open.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Stig

Liked: Cleanliness
Disliked: Room comfort

Very noisy stay

We stayed in two rooms with sea view. The major problem is that the rooms were extremely noisy. The hotel is located right on a crossing/ red light for a four lane street where motorcycles like to start their acceleration at night. There is also an open air discotheque 100 meters away that is open until 3 at night. Yes, it is in the city and you should expect some noise, but this held us awake or if we fell asleep it woke us up. There were ear plugs, but they were not enough. The soundproofing is not there; double glazing, but sliding doors that let the noise in. The rooms are nice with some start-up problems. The service at breakfast and by the pool at the top was very good.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Fareedah

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here! The property was very new, nice and clean. The staff were all so helpful and friendly:) The reason I gave it a 4 star instead of 5 is just because I didn’t like the fact that smoking was allowed in common areas and I just thought it was unfair to people like me who can’t inhale cigarettes smoke…I told the rooftop staff about it and he basically didn’t do anything about it and said it was allowed…..because of that reason I could even enjoy the hotel pool and view with fresh air so I had to go back to my room unhappy. Also, more protein options for breakfast need to be available for people who can’t eat pork…I had to stick to just eggs because the bacon and sausages were all pork:( But otherwise everything else was great! Would definitely stay again!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in May 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no parking but we were aware of that as free parking is offered at the mall next door. Clean room and a few restaurants near by, nice but small roof top pool and lounge. Good for shorter stays and close to the port.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, new and modern hotel. The breakfast every morning is very good and contains a lot of options and variety of food. We arrived early in the morning on our check-in day, and the staff was incredibly friendly and got our room together as soon as possible for check-in a bit before the standard time. Nice view from the sea-facing side of the hotel and only about a 20 minute walk to Heraklion center with a lot of restaurants, shopping, souvenirs, etc. Overall, this was a great stay.
Sea view
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was an excellent hotel. It is a little walk to the center of Heraklion. The showers could use drain cleaner.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Close to everything. When driving around, expect lots of traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service i've ever experinced. Warm and kind staff! Excellent breakfast buffet
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

MIHAELA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown , rental car companies and the port, not in walkable proximity to the breach. The staff is amazing and they go out of their way to accommodate their guests. Shout out to Ana Maria for her friendliness and hospitality.
Stayed 5 nights in Aug 2025