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Mirabello Hotel

2.0 star property
Hotel with a rooftop terrace, 7-minute walk to Heraklion Archaeological Museum

Choose dates to view prices

Photo gallery for Mirabello Hotel

Terrace/patio
Single Room | In-room safe, desk, soundproofing, iron/ironing board
Reception
TV
Exterior
Travelers enjoy Crete's hospitality at Mirabello Hotel, featuring a rooftop terrace with city vistas. The hotel offers free in-room WiFi, bike and car rentals for exploring Heraklion Archaeological Museum, and helpful multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, iron/ironing board

Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, soundproofing, iron/ironing board

Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, iron/ironing board

Economy Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (External private bathroom)

Single Room (External private bathroom) | In-room safe, desk, soundproofing, iron/ironing board

Single Room (External private bathroom)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Triple Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor | In-room safe, desk, soundproofing, iron/ironing board

Economy Twin Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
20 Theotokopoulou St, Heraklion, Crete Island, 71202

What's nearby

  • Heraklion Town Hall - 2 min walk - 0.1 miles
  • Historical Museum of Crete - 2 min walk - 0.1 miles
  • Heraklion Archaeological Museum - 5 min walk - 0.3 miles
  • Koules Fortress - 7 min walk - 0.4 miles
  • Heraklion Port - 12 min walk - 0.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Petousis - ‬2 min walk
  • ‪Coffee Walk - ‬3 min walk
  • ‪El Sur - ‬2 min walk
  • ‪Lola - ‬2 min walk
  • ‪Hot Spot Coffee - ‬2 min walk

About this property

Mirabello Hotel

Hotel near Heraklion Port
Located close to Heraklion Archaeological Museum, Mirabello Hotel provides a rooftop terrace, car rentals on site, and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Bike rentals, multilingual staff, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and laundry services
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms at Mirabello Hotel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Showers and hair dryers
  • Wardrobes/closets, mini fridges, and coffee/tea makers

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  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 565 reviews
Kronos Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Mirabello Heraklion
Mirabello Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel Heraklion

Frequently asked questions

Is Mirabello Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mirabello Hotel?

This hotel doesn't offer parking.

What time is check-in at Mirabello Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Mirabello Hotel?

Check-out is at 11:00 AM.

Where is Mirabello Hotel located?

Located in the heart of Heraklion, this hotel is within a 10-minute walk of Monastery of St. Peter and St. Paul and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.3 km) away.

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Mirabello Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 375 reviews
Rating 8 - Good. 144 out of 375 reviews
Rating 6 - Okay. 50 out of 375 reviews
Rating 4 - Poor. 13 out of 375 reviews
Rating 2 - Terrible. 5 out of 375 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay. Walking distance from port.
Stayed 1 night in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so helpful! Great location to the city center. Bus stops and the port were very walkable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, best hotel during my trip to Athens and Crete
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there. Great location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service team with wholehearted service

I would like to thank from the bottom of my heart the hotel staff who kindly and cheerfully assisted me when I was having a problem. I recommend the hotel because of the staff but also the atmosphere and the excellent location!
Stayed 1 night in Jun 2025

10/10 Excellent

Aruna

Liked: Cleanliness, amenities
The location was excellent - within walking distance to bars, restaurants and supermarkets. The sea front was very close, as were the main attractions. The room was clean and comfortable with tea and cofree making facilities provided. The staff at the front desk were excellent - helpful with directions to get where we wanted and with suggestions for restaurants. I would recommend this property without any hesitation. and easily accessible. We Venetian fortress and Morosini fountain was also
Stayed 2 nights in Jun 2025

6/10 Okay

Michal

Liked: Cleanliness, staff & service
There is no breakfasts, hotwatwr pressure is very limited
Stayed 5 nights in May 2025

8/10 Good

Ana

My friend and I stayed here for a week — overall, it was alright. The location is definitely the highlight, very close to the city centre and within walking distance of all kinds of transport, which made getting around super easy. The room itself was decently clean, but unfortunately the towels and sheets were dirty and stained, which wasn’t great. On the plus side, the staff were friendly and helpful whenever we had questions. Decent for the price, but could use some improvements.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Stayed one night. Staff order Ed the taxi for your us. Great area to be close to port, shopping and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, with everything you need and every thing works. Best sleep I have had so far. Helpful staff and great location.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and very central, only few minutes walk to main area. Staff and reception were excellent. Always happy to help and friendly. Would highly recommend and definitely stay there again. Overall 10/10.
Stayed 10 nights in Apr 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Spent one night here to catch the ferry. They helped us get a cab early. We walked downtown for dinner.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location is pretty central - easily accessible to the centre, bus station, and touristy sites. Great service from reception as well. However, comfort is pretty poor as the toilet in the room assigned to me is pretty small, the sink is very low and small, so I had to bend low to use it - I am 5'5.
Stayed 1 night in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well-located in the heart of Heraklion, and the 24-hour desk was very helpful. We got a smaller room but it was still smaller than we expected. Otherwise, check-in and check-out was very flexible, and there’s a relatively cheap parking garage a short walk away if you rent a car.
Stayed 2 nights in Sep 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, there was a bit of a smell in the room but generally had AC, bathroom was nice and the rooms were exactly as described otherwise. Staff were very accommodating with their 247 availability. Area, however, was covered in graffiti telling tourists to go home and with violent writings. But tourist attractions very near.
Stayed 3 nights in Aug 2024

8/10 Good

Pagah Sadat

Liked: Cleanliness, staff & service
Pretty central location but at the time of writing, there was a building right next door that had been recently been closed off, and guarded 24/7 by multiple police officers. When asked by the front desk, they stated that there used to be « anarchists » in the building. They will probably tear down that building soon but We did initially feel unsafe the only night we were there. Staff was nice, they accommodated by moving us from the first to third floor. Room was tiny but clean.

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Très Bon acceuil. Le chambre était encore plus belle que sur les photos. Le personnel est en permanence dans l’Hotel pour nous répondre. Le nettoyage est fait à tous les jours. Très apprécié. Merci à toute l’équipe du Mirabello Hôtel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, had good balcony view, very close to market and restaurants
Stayed 1 night in Oct 2025

2/10 Terrible

Mojtaba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
We all had a good feeling about the hotel; it was clean, and the personnel were very helpful and pleasant. Thankyou.
Stayed 10 nights in Sep 2025

8/10 Good

Zoe

Liked: Staff & service, property conditions & facilities
Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.
Stayed 1 night in Aug 2025

8/10 Good

IÑIGO

Liked: Cleanliness, staff & service
El personal,amable. Teniendo en cuenta el precio, los alrededores y la habitación son correctas
Stayed 6 nights in Aug 2025

6/10 Okay

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel vriendelijk personeel, receptie is 24/7 open/beschikbaar, netjes en schoon, op loopafstand van het centrum. Minpuntje voor ons was: 4 blinde muren; geen balkon zoals op de advertentie. Prima hotel voor een paar dagen op basis van prijs/kwaliteit verhouding.
Stayed 2 nights in Aug 2025

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