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Metaxa Hotel

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A modern hotel room with a bed, a desk, a chair, a small table with a vase of flowers, a mirror, and a large window. - Metaxa Hotel (Heraklion)
An outdoor cafe with tables and chairs, large windows, and a view of the street. - Metaxa Hotel (Heraklion)
A modern building with multiple floors, balconies, and a restaurant named 'DANTE' on the ground floor. - Metaxa Hotel (Heraklion)
A restaurant with a modern interior, a visible kitchen area, and a bar counter. - Metaxa Hotel (Heraklion)
A modern living room with a yellow sofa, a blue armchair, a coffee table with candles, and a fireplace. - Metaxa Hotel (Heraklion)
Luxury
5.0 star property
9.2

Wonderful

Cretan sanctuary in the heart

Gourmet gastronomy stars at the rooftop restaurant, offering exceptional Italian cuisine with Cretan pastries and jams. Guests enjoy spacious rooms with electronic controls. Attentive staff provides personalized service, arranging transportation to nearby shopping and cultural attractions.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Diktamo Sea View Suite

A hotel room with a bed, a balcony with a view, a TV, and a vase with flowers.

Diktamo Sea View Suite

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Azure Sea View Suite

A modern hotel room with a bed, a desk, a chair, a small table with a vase of flowers, a mirror, and a large window.

Azure Sea View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Terra Sea View Suite

A hotel room with a bed, a sofa, a small table, a chair, a desk, a TV, and a balcony with a view.

Terra Sea View Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SEA VIEW

  • Sleeps 10

About the neighborhood

Located in Heraklion, Metaxa Hotel is in the city center. Natural History Museum of Crete and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Morosini Fountain. Heraklion Loggia and Agios Titos Church are two other places to visit that come recommended. Visit our Heraklion travel guide
Map
43 Pl. Eleftherias, Heraklion, 712 01

What's nearby

  • A museum entrance with large glass windows and informational banners.
    Heraklion Archaeological Museum
    5 min walk - 0.3 miles
  • A public square with a central fountain, surrounded by trees and buildings with shops.
    Morosini Fountain
    5 min walk - 0.3 miles
  • A grand architectural corridor with ornate columns and arches, leading to a bustling street.
    Heraklion Loggia
    7 min walk - 0.4 miles
  • A historic yellow building with a modern glass extension, a street with cars and a motorbike, and a clear blue sky.
    Historical Museum of Crete
    10 min walk - 0.6 miles
  • Venetian Walls
    2 min walk - 0.1 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    15 min drive

Restaurants

  • Τυράκι
    7 min walk
  • 1866 Street Coffee Bar
    4 min walk
  • Χόβολη
    4 min walk
  • Mosaiko
    4 min walk
  • Χάλαβρο Open Bar
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1063057

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Metaxa Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Metaxa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Metaxa Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Metaxa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Metaxa Hotel located?

Located in the heart of Heraklion, this luxury hotel is within a 10-minute walk of Venetian Walls, Heraklion Archaeological Museum, and Morosini Fountain. Heraklion Loggia and Agios Titos Church are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metaxa Hotel Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 94 out of 121 reviews
Rating 8 - Good. 12 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were nice and very centrally located. The staff were very friendly and helpful. We just had a couple of negatives which knocked it down from an ‘excellent’ review. Our daughter and her friend got locked out of the hotel at 1am as the hotel front door shut and the member of staff wasn’t there so my husband had to go down and get them let in (main issue), we tripped the electrics in our room (room 203) with the hotel provided iron, the shower was a bit of a slip hazard (needs an anti slip mat) and the kettle had a leak in the bottom.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

The staff were amazing & helpful. The room was impressive and very clean. Had all the amenities as advertised. Would definitely stay again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with beautiful rooms and very accomodating helpful staff.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service. Amazing hotel, cozy and great place near by everything but still quiet to relax.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot located close to museum and shopping. Breakfast included was great and served fast as we races to catch a flight.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a central location. the staff are invaluable and willing to help, Delicious daily breakfast.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Conveniently located in the centre of city. Very pleasant people working in the hotel especially waiter and waitress at the restaurant. Would stay again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the very central location and all easy. Friendly staff and nice room and restaurant.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, exceptionally clean, very well decorated rooms. Book with convenience.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Heraklion Port. Well furnished sizable room. Outstanding staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Loved staying here. Everything was walkable and food was delicious. Highly recommend and would definitely return. Thank you for a memorable stay.🙏❤️
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located to walking distance from good quality restaurants, shopping areas, port. The suites included breakfast is very good and everybody working there has great attitude, friendly, helpful and always with a nice smile in their face
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pissed off at this boutique hotel is amazing. The rooms are wonderful and super comfortable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped make this stay perfect! Close to transportation, taxis & buses to anywhere.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at Sunny Villas are great!! They go out of their way to make sure the guests are taken care of and will help with whatever is needed. The hotel has the best views of both the famous Santorini sunset and the Caldera… very tranquil and peaceful. Would highly recommend Sunny Villas to anyone looking to stay in Santorini
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good position in Heraklion. Our second stay - rooms are comfortable and well equipped, breakfast was large (too large for us) and meals in the restaurant were excellent. Staff are really helpful and very friendly. The one downside is the parking - close a car park but always full. Great hotel will stay again if on Crete.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic balcony!

Only stayed one night. Wish it could have been longer. Loved the balcony!
View from our balcony
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this hotel. We enjoy the comfortable rooms, friendly and helpful staff and the good breakfasts. It is well placed inside the walls of the old town and in easy walk to good restaurants (if a bit touristy) and some good coffee shops and so on. The shopping area is great (so my wife tells me) although we don't do much of that while we are there. Previously we have taken a car but parking around the hotel is difficult so this time we left the car and used taxis and buses as necessary. If you want a comfortable room with good facilities and a king size bed this could be for you. We recommend.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Legacy. The staff helped to make it perfect. The food was awesome, but so much of it. Breakfast was fresh Cretan pastries and jams. We added fresh cooked eggs! It was close to shopping and the Lion Square.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Congestion in and around Heraklion is insane. We stayed 4 days and had to park our car a mile away and walk back and forth. ZERO available parking near this hotel. The hotel needs to figure this out because the current situation is unacceptable. This is most unfortunate because the hotel itself is fantastic! Great staff, great room and close to a lot of shopping and dining options (walking). The construction outside added to the congestion and created a noisy and dirty enviro-ment outside the hotel. This is not the hotels fault, but it does contribute to the overall feeling of the stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth stay - loved it.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Oct 2022