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Kastro Hotel

3.0 star property
Hotel with a restaurant, a short walk to Heraklion Archaeological Museum

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Photo gallery for Kastro Hotel

Terrace/patio
Lobby sitting area
Front of property
In-room safe, desk, soundproofing, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
Cable/satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202

What's nearby

  • Heraklion Town Hall - 2 min walk - 0.1 miles
  • Historical Museum of Crete - 2 min walk - 0.1 miles
  • Heraklion Loggia - 2 min walk - 0.1 miles
  • Heraklion Archaeological Museum - 5 min walk - 0.3 miles
  • Heraklion Port - 12 min walk - 0.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Coffee Walk - ‬2 min walk
  • ‪Indigo Cafe - ‬2 min walk
  • ‪Παγοποιείον - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Petousis - ‬1 min walk

About this property

Kastro Hotel

Hotel near Heraklion Port
Heraklion Archaeological Museum is located near Kastro Hotel, which provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Express check-out, express check-in, and a TV in the lobby
  • Multilingual staff, 1 meeting room, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Kastro Hotel boast comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Partially open bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 12 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1039Κ013A0004400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Is Kastro Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kastro Hotel?

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM.

What time is check-out at Kastro Hotel?

Check-out is at 11:00 AM.

Where is Kastro Hotel located?

Situated in Heraklion, this hotel is within a 10-minute walk of Monastery of St. Peter and St. Paul and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.3 km) away.

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Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 587 reviews
Rating 8 - Good. 231 out of 587 reviews
Rating 6 - Okay. 52 out of 587 reviews
Rating 4 - Poor. 8 out of 587 reviews
Rating 2 - Terrible. 5 out of 587 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location
Stayed 1 night in May 2025

8/10 Good

OURANIA

Liked: Cleanliness
Nice friedly hotel,centrale located
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
100% perfect
Stayed 2 nights in May 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Friendly, clean and central
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Kastro Hotel

Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Stayed 5 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Liked: Amenities, property conditions & facilities
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.central hotel with easy access to centre.
Stayed 7 nights in Apr 2023

10/10 Excellent

Shannon

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
Stayed 2 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stayed 1 night in Apr 2023

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

6/10 Okay

Azadeh

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pros: The hotel location, beds , breakfast buffet and cleanliness were all fine. Cons; The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
Stayed 2 nights in Sep 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel, in a quiet but central location

We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
Stayed 2 nights in Feb 2023

4/10 Poor

rebekah

Liked: Cleanliness, staff & service
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
Stayed 1 night in Jun 2023

10/10 Excellent

MR.RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good.
Stayed 1 night in Sep 2022

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort

Aircon issue

The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Liked: Staff & service
Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore? Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off. Staff was nice, but with the negatives, I wouldn't stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Sanjo

Stayed 2 nights in May 2025

6/10 Okay

seungwoo

Liked: Staff & service
가격대비 나쁘진 않아요
Stayed 1 night in Nov 2024