Galaxy Hotel Iraklio

5.0 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Galaxy Hotel Iraklio

Exterior detail
City view
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property entrance
Lobby sitting area
Galaxy Hotel Iraklio offers a family-friendly base near Heraklion's Morosini Fountain. Guests can rejuvenate in the steam room or enjoy Mediterranean cuisine at two on-site restaurants. The garden, poolside bar, and free in-room WiFi create a welcoming environment.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Room, City View

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Executive Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

Superior Triple Room, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306

What's nearby

  • Heraklion Archaeological Museum - 14 min walk - 0.8 miles
  • Morosini Fountain - 14 min walk - 0.8 miles
  • Heraklion Loggia - 15 min walk - 0.8 miles
  • Historical Museum of Crete - 19 min walk - 1.0 mile
  • Heraklion Port - 3 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪De May Cafe - ‬9 min walk
  • ‪Monk's - ‬5 min walk
  • ‪Tartufo - ‬7 min walk
  • ‪Vetri Restaurant - ‬1 min walk
  • ‪Per Se Lounge - ‬1 min walk

About this property

Galaxy Hotel Iraklio

Luxury family-friendly hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Archaeological Museum, Galaxy Hotel Iraklio provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 127 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and tubs or showers
  • 26-inch LCD TVs with satellite channels
  • LED light bulbs, mini fridges, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (1,830 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 170631724005/0/0

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Does Galaxy Hotel Iraklio have a pool?

Yes, this property has an outdoor pool.

Is Galaxy Hotel Iraklio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel Iraklio?

Self parking is free at this property.

What time is check-in at Galaxy Hotel Iraklio?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Galaxy Hotel Iraklio?

Check-out is at noon.

Does Galaxy Hotel Iraklio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Galaxy Hotel Iraklio located?

This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Venetian Walls and Morosini Fountain. Heraklion Archaeological Museum and Heraklion Loggia are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1005 reviews
Rating 8 - Good. 249 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, lovely pool, great food.
Stayed 1 night in Sep 2025

10/10 Excellent

Zacharias

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff very helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel next to town centre. Thhe rooms are clean and well looked after. The staff are absolutely amazing and would try and help with any query you have! Food is delicious (we had dinners in a la carte restaurant a few times and all were a hit). Would recommend this hotel to anyone staying in Iraklio - for tourism or business.
Stayed 8 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice having breakfast near the pool, with the sound of the fountains. The staff provided excellent service.
Stayed 7 nights in Oct 2022

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect the bathroom too small Breskfast Comfort Servicevery good
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Galaxy Hotel Iraklio was a wonderful hotel. Staff were very warm and helpful. Breakfast was very good. Service amazing.
Stayed 1 night in Sep 2022

10/10 Excellent

Denise

I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
Stayed 7 nights in Jul 2024

8/10 Good

Per-Arne

Liked: Cleanliness, staff & service
It was our second time at Galaxy and we look forward for a new visit
Stayed 14 nights in Jul 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived on the night of 29th June for 1 night the lady on reception was outstanding
Stayed 1 night in Jun 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ken

Nice hotel and very accommodating. Handled our transfer from the ferry to the hotel, and once at the hotel the amenities (pool, bar, restaurants) were great.
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service
The hotel has a good central location for knossos tour then to the related archaeology museum. Modern quality well maintained rooms. Comfortable place, but it does have a business vibe.
Stayed 2 nights in Oct 2022

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility, disgusting coffee

Excellent location close to the center of the city, and a clean hotel overall. But the coffee at the breakfast was horrible, so it was a bad way to start the day every day.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still my favorite hotel on Crete. My only suggestion would be to offer free drink options at the dinner buffet just like the breakfast buffet. Free coffee, free juice, free water.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if I received a room upgrade, I didn’t ask about it. As for the room, I liked everything except the outlet by the bed was behind a heavy dresser. It should be easily accessible to guests. Room 303.
Stayed 1 night in Sep 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port, 10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Per-Arne Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 17 nights in Jun 2024

10/10 Excellent

Mir Shafiur

Liked: Amenities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would very much recommend this hotel. If you don't mind the 20min walk to the centre of town and the slightly challenging parking it is faultless. Comfortable, quiet and great facilities. The staff were efficient, attentive and friendly. Special mention to the breakfast - staff and food excellent.
Stayed 7 nights in Aug 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Front lobby was uncomfortably warm.
Stayed 3 nights in Jul 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura e personale accogliente
Stayed 1 night in Aug 2025

10/10 Excellent

Zarko

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025