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Galaxy Hotel Iraklio

5.0 star property
Luxury hotel with 2 restaurants and bars

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Photo gallery for Galaxy Hotel Iraklio

Exterior detail
Lobby sitting area
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double or Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

View all photos for Superior Triple Room, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, City View (Business)

Superior Double or Twin Room, City View (Business) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Double or Twin Room, City View (Business)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306

What's nearby

  • Heraklion Archaeological Museum - 14 min walk - 0.8 miles
  • Heraklion Loggia - 15 min walk - 0.8 miles
  • Historical Museum of Crete - 19 min walk - 1.0 mile
  • Koules Fortress - 2 min drive - 1.2 miles
  • Heraklion Port - 3 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪Coffee Island - ‬8 min walk
  • ‪Per Se Lounge - ‬1 min walk
  • ‪De May Cafe - ‬9 min walk
  • ‪Ηacienda - ‬7 min walk
  • ‪Silfio Pizza - ‬1 min walk

About this property

Galaxy Hotel Iraklio

Luxury eco-certified hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Archaeological Museum, Galaxy Hotel Iraklio provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 127 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and tubs or showers
  • 26-inch LCD TVs with satellite channels
  • LED light bulbs, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (1,830 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 170631724005/0/0

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Does Galaxy Hotel Iraklio have a pool?

Yes, this property has an outdoor pool.

Is Galaxy Hotel Iraklio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel Iraklio?

Self parking is free at this property.

What time is check-in at Galaxy Hotel Iraklio?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Galaxy Hotel Iraklio?

Check-out is at noon.

Does Galaxy Hotel Iraklio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Galaxy Hotel Iraklio located?

This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Venetian Walls and Morosini Fountain. Heraklion Archaeological Museum and Heraklion Loggia are also within 1 mi (2 km).

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Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay to visit the Palace of Knossos, which was a short drive away.
Stayed 1 night in Apr 2025

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Great breakfast selection. Quiet room. Stayed one night after arriving to Crete
Stayed 1 night in Jun 2025

10/10 Excellent

Hal

Liked: Cleanliness, property conditions & facilities
Excellent breakfast. Helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel next to town centre. Thhe rooms are clean and well looked after. The staff are absolutely amazing and would try and help with any query you have! Food is delicious (we had dinners in a la carte restaurant a few times and all were a hit). Would recommend this hotel to anyone staying in Iraklio - for tourism or business.
Stayed 8 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room upgrade very much. The room was very comfortable and provided a good night’s sleep. Breakfast buffet was superb, as always. But the staff is what sets this place above other hotels. Very attentive and professional. This is still my favorite hotel in Heraklion.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Beautiful. Very clean. Excellent service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff were very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property in a great location. Very walkable to town, great local Greek food across the street called Neon.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff very helpful
Stayed 2 nights in Aug 2024

8/10 Good

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food was amazing and it was a 5 min walk from the city centre!
Stayed 3 nights in Aug 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable

Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Diandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel
Stayed 5 nights in Jul 2023

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect the bathroom too small Breskfast Comfort Servicevery good
Stayed 2 nights in Jul 2024

10/10 Excellent

Denise

I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ahmed

It was a nice place with competent staff, clean and in a nice area!
Stayed 1 night in Sep 2023

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property the night before flying out, due to the proximity to the airport. Upon arrival, we had a great welcome by the ladies at the front desk, who were able to check us in an hour early, and even provided a room upgrade. They were kind, efficient, and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragender Service
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Staff & service, amenities, property conditions & facilities
The hotel is conveniently located. The staff was friendly and extremely helpful and knowledgeable.
Stayed 2 nights in May 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you.
Stayed 12 nights in Oct 2024

10/10 Excellent

DAVIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fantastic accommodation and elegant service. Breakfast is handsome.
Stayed 2 nights in Jul 2022