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Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and bars

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Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Down comforters, in-room safe, desk, laptop workspace
Reception
Exterior
Superior Room, Balcony | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

Down comforters, in-room safe, desk, laptop workspace

Superior Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Suite, Accessible

Down comforters, in-room safe, desk, laptop workspace

Executive Suite, Accessible

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Executive Double or Twin Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Down comforters, in-room safe, desk, laptop workspace

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Suite, Balcony

Business Suite, Balcony | Down comforters, in-room safe, desk, laptop workspace

Business Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Room (Special Offer)

Economy Room (Special Offer) | Down comforters, in-room safe, desk, laptop workspace

Economy Room (Special Offer)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Balcony

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, laptop workspace

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 miles
  • Heraklion Town Hall - 3 min walk - 0.2 miles
  • Heraklion Loggia - 3 min walk - 0.2 miles
  • Historical Museum of Crete - 7 min walk - 0.4 miles
  • Heraklion Port - 9 min walk - 0.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos Restaurant - ΠΑΠΑΔΗΜΗΤΡΙΟΥ Ν ΕΛΕΝΗ - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk

About this property

Capsis Astoria Heraklion Hotel

Upscale family-friendly hotel near Heraklion Port
Located close to Heraklion Archaeological Museum, Capsis Astoria Heraklion Hotel provides a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, wedding services, and an elevator
  • Luggage storage, multilingual staff, and concierge services
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 131 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Highchairs, childcare services, and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Arcade/game room
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (4,650 square feet of space)

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Capsis Astoria Heraklion Hotel pet-friendly?

Yes, Capsis Astoria Heraklion Hotel allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Capsis Astoria Heraklion Hotel?

Valet parking is available for EUR 20 per day.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Capsis Astoria Heraklion Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Capsis Astoria Heraklion Hotel located?

This family-friendly Heraklion hotel is located near the airport, just steps from Dedalou Shopping Street and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.2 km) away.

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Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 393 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great central location, close to shopping and dining. Would stay there again.
Stayed 1 night in May 2025

8/10

The location of the hotel was perfect for sightseeing of Crete island.
Stayed 1 night in May 2025

8/10

Nice colours
Stayed 1 night in May 2025

10/10

We can back again,thanks.
Stayed 2 nights in May 2025

10/10

Great location
Stayed 5 nights in Sep 2024

10/10

Capsis Astoria is very conveniently located. It’s on the bus route to and from the airport so getting there is 1.20€. It’s also next door to the Heraklion archeological museum and on the bus route to Knossos. There are multiple restaurants nearby ranging from casual cafes to fine dining. We highly recommend Pemptos Ntore restaurant just across the way on the fifth floor. The hotel staff was friendly and accommodating, letting us check in when we arrived at 11 am. The breakfast is substantial. We enjoyed sitting at the pool and having a drink. They have a small version of a Greek windmill on the roof. Very Instagram friendly. We recommend it highly.
Stayed 3 nights in May 2025

4/10

No parking . Had to hire a concierge
Stayed 3 nights in Apr 2025

10/10

Great - we stayed one night before our ferry out to the Greek islands!
Stayed 1 night in Oct 2024

10/10

Clean comfortable room. Great beach access.
Stayed 3 nights in Oct 2024

8/10

Central and easy to find . Staff very helpful . Good for central Heraklion
Stayed 1 night in Oct 2024

10/10

Great hotel e roof top amazing !
Stayed 1 night in Aug 2024

6/10

Great location and delicious breakfast!
Stayed 2 nights in Jul 2022

6/10

The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.
Stayed 3 nights in Sep 2024

10/10

Very friendly staff. Nicely located close to centre. Very coor roof-top area with swimming pool, bar and restaurant
Stayed 3 nights in Sep 2024

6/10

Average hotel. Very convenient location. Very friendly staff. Very sad that the rooftop terrace is closed in November-April so in the beginning of November we could not enjoy it although weather was nice.
Stayed 1 night in Nov 2024

10/10

Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus
Stayed 1 night in Jun 2024

10/10

The services were agreable and the personnel very very kind. The location is very easy in the center
Stayed 4 nights in Sep 2024

10/10

The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10

Great for being in the centre of Heraklion, and the breakfast there was brilliant!
Stayed 1 night in Oct 2022

10/10

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Stayed 5 nights in Jul 2024

10/10

Very clean,good location, spacious room with all facilities,great breakfast, friendly staff. One of the best hotel we stayed in.
Stayed 4 nights in Apr 2023

10/10

Great to take the kids swimming on the top floor; also buffet breakfast very varied.
Stayed 1 night in Jun 2023

10/10

Nice and comfortable a little noisy at night.
Stayed 1 night in Jul 2024

10/10

Lovely, central hotel. Big rooms.
Stayed 1 night in Jun 2024

6/10

View from the roof was nice. Rooms are tired and dated.
Stayed 1 night in Aug 2024