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El Puerto Hotel

3.5 star property
Travelers find both tranquility and connectivity at this peaceful retreat, where a serene garden complements high-speed WiFi access for the perfect balance

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Photo gallery for El Puerto Hotel

Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing - El Puerto Hotel (Hengchun)
Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing - El Puerto Hotel (Hengchun)
Mountain View Quad | Down comforters, desk, blackout drapes, soundproofing - El Puerto Hotel (Hengchun)
Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing - El Puerto Hotel (Hengchun)
Joyful Family with Mountain View | Down comforters, desk, blackout drapes, soundproofing - El Puerto Hotel (Hengchun)
El Puerto Hotel in charming Eluan town offers a quiet escape with a beautiful garden setting. Guests enjoy in-room WiFi, practical assistance with luggage storage and tour arrangements, and a water dispenser to stay refreshed throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Oasis Flower Double Room with Mountain View

Oasis Flower Double Room with Mountain View | Down comforters, desk, blackout drapes, soundproofing

Oasis Flower Double Room with Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Quad Sea View

Deluxe Quad Sea View | Down comforters, desk, blackout drapes, soundproofing

Deluxe Quad Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Quadruple Room, Multiple Beds

  • Sea view
  • 59 sq m
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | View from room

Superior Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Suite

Deluxe Double Suite | Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Suite

  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Quadruple Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Classic Quadruple Room ,Mountain View

  • Sleeps 4
  • Free WiFi

View all photos for Superior Mountain View

Down comforters, desk, blackout drapes, soundproofing

Superior Mountain View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Suite

Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Mountain View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Mountain View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Quadruple Room ,Sea View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Quadruple Room ,Sea View

  • Sleeps 4
  • Free WiFi

View all photos for Superior Quadruple Room ,Sea View

Down comforters, desk, blackout drapes, soundproofing

Superior Quadruple Room ,Sea View

  • Sleeps 4
  • Free WiFi

View all photos for Superior Quadruple Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Superior Quadruple Room ,Mountain View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Standard Double Room ,Mountain View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Eluan, a neighborhood in Hengchun, El Puerto Hotel is in the suburbs and on the boardwalk/promenade. Kenting Stony Brook Nature Farm and Houbi Lake Marine Resources Protection Area are local attractions and those in the mood for shopping can visit Kenting Night Market and Hengchun Night Market. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Hengchun travel guide
Map
No.252, Shadao Rd., Hengchun, Pingtung County, 946

What's nearby

  • SAIL ROCK IN THE KENTING NATIONAL PARK
    Kenting National Park
    1 min walk - 0.0 miles
  • Eluanbi Lighthouse
    Eluanbi Lighthouse
    2 min drive - 1.3 miles
  • Hengchun_EluanbiPark_553248621592342452_ (3 of 5)
    Eluanbi Park
    2 min drive - 1.3 miles
  • Sand Island
    1 min walk - 0.0 miles
  • Shell Sand Exhibition Hall
    1 min walk - 0.1 miles

Restaurants

  • 雲鄉
    7 min drive
  • 墾丁凱撒-發現西餐廳 Compass Restaurant
    7 min drive
  • 星巴克 Starbucks
    6 min drive
  • 紅磚窯手工窯烤Pizza
    7 min drive
  • Haku Café
    4 min drive

About this property

El Puerto Hotel

Hotel near Kenting Night Market
El Puerto Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage, tour/ticket assistance, and a water dispenser
  • Smoke-free premises
Room features
All guestrooms at El Puerto Hotel boast perks such as pillow menus and air conditioning, as well as amenities like free WiFi and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, separate dining areas, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of TWD 1500 per accommodation (varies based on length of stay), plus a deposit of TWD 1000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: TWD 1000 per day
  • Pet fee: TWD 1500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

This property does not have elevators

Property is also known as

El Puerto Hengchun
El Puerto Hotel Hengchun
El Puerto Hotel Hotel
El Puerto Hotel Hengchun
El Puerto Hotel Hotel Hengchun

Frequently asked questions

Is El Puerto Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of TWD 1000 per day and a fee of TWD 1500 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at El Puerto Hotel?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at El Puerto Hotel?

Check-out is at 11 AM.

Where is El Puerto Hotel located?

Located in Eluan, this hotel is steps from Sand Island and Shell Sand Exhibition Hall. Eluanbi Lighthouse and Eluanbi Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Puerto Hotel Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 108 out of 208 reviews
Rating 8 - Good. 73 out of 208 reviews
Rating 6 - Okay. 18 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 5 out of 208 reviews

Reviews

Verified

10/10 Excellent

Hsi Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. A bit far from the center but great for our purpose of cycling.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

CHIU-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience !!!

A fantastic room with HUGE space , lovely decoration in whole room , bathroom was soooo nice even without bathtub , cats are adorable , anyway i will come back again for sure!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. The room is big and hotel is close to the beach but unfortunately beach was closed. The location is remote so you need a car or moped.
Stayed 3 nights in Oct 2023
Verified

4/10 Poor

Yuntong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room is spacious and has a great view of the ocean, and cleaned well. However our check-in experience was unpleasant, or I should rather say, non-existent. Despite I replied to the hotel’s email inquiry on our arrival time, we arrived late around 11pm, and found the hotel entrance locked and all lights shut. We stood in rain trying to figure out how to get in. Their phone number listed on Expedia doesn’t work. We finally got into the lobby by pressing a button labeled as “do not use,” and found another phone number listed for “after hour service” which no one picks up. We searched for a while but had no luck, and had to download a massaging app to try to get in touch with their receptionist. After a few calls with no response, they finally messaged back to say that they have hidden our room key in the front desk. The hotel could have helped us to save all the trouble by either letting us know they are not equipped to accommodate late check in, or by providing us with access information ahead of time. It’s unfortunately a very frustrating experience trying to search for clues in rain and darkness, and worries about if we have a space to stay for the night. We didn’t meet any of their staff / anyone else till we leave next morning. Please be aware of the late check in issue if you may arrive late - their Google review says they have 24 hour staff onsite but that’s not the case.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very spacious room. The whole hotel seems under renovation/refurbishment.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

YU HSIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
完美，無可挑剔。可惜沒住到海景房
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aialn

Liked: Cleanliness, staff & service, amenities
很安靜，服務親切，風景佳，值得體驗
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, amenities
Wir fanden es super hier. Auch wenn wir leider kein Zimmer mit Meerblick bekommen haben, wie alle anderen Gäste. Vor hat er dennoch super gefallen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chin chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很乾淨，洗澡水量大很澎湃，重點離雙塔活動結束點很近，配合自行車活動還延後check in到晚上2點，誠心推薦給每位參加自行車活動需要住宿的人。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jhih Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，寵物友善，離砂島近 可以玩沙，潮間帶生態 讚
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LI-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

意外驚喜

服務人員友善親切
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shun yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空間很大，房間非常乾淨整潔停車方便
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

maise

Liked: Cleanliness, staff & service, property conditions & facilities
房間寬敞舒適，大堂有幾隻貓咪，職員有善
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床很好睡
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞、床好睡
Stayed 1 night in Jun 2024
Verified

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
希望電燈可以有多段式可以選擇，睡覺區燈光可以獨立開關能跟客廳分開
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
空間夠大，cp值超高，設備雖然有一點舊，整體還不錯。 不過浴缸的止水塞子有點兩光，很容易漏水。
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雙人房有一房一廳還有半露天的陽台浴池，服務人員也很親切，房價也合理！真的是很棒的住宿選擇，下次如果有機會再到墾丁，還是會選擇入住泊途。
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

WEI HSUAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不推薦，但算便宜，強烈建議再三思。

憑著九年前住過的美好經驗，期望本次也有美好回憶，但是，可惜的是，一入住看到斑駁，老舊的住宿外觀，沒有整理的環境，蕭條的整體環境。房間很大，但是仔細看就知道應該沒有在維護了。半夜上廁所發現一隻大蟑螂，時不時還有馬陸，馬陸是益蟲還可接受，蟑螂不能接受。
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Bochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的一次住宿 還會再去。
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Chia lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

質感很好的旅店

砂島地區讓人放鬆舒適的好地方
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入住

房間很大，床很舒服，很值得入住！
Stayed 1 night in Apr 2020
Verified

8/10 Good

Eddy

Liked: Cleanliness
lack of good communication with guest when they have special requirement.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Ming wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

還不錯，只是D棟海景房被遮住一半
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
樓棟通道下雨容易噴濕，陽台地板需要整修。
Stayed 2 nights in Aug 2019