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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Riverwalk hotel in Hemel Hempstead with free parking

Choose dates to view prices

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Daily buffet breakfast (GBP 12.95 per person)
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib
Porch
Property grounds
Reception
The Watermill Hotel offers a quiet retreat with a rooftop terrace overlooking serene gardens. Guests can relax at the bar or dine all day at The Riverside restaurant. The hotel provides in-room WiFi and is conveniently close to Warner Bros. Studio Tour London.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • The Snow Centre - 5 min drive - 3.5 miles
  • Gadebridge Park - 6 min drive - 2.9 miles
  • Warner Bros. Studio Tour London - 9 min drive - 8.5 miles
  • The Grove - 10 min drive - 8.3 miles
  • ZSL Whipsnade Zoo - 26 min drive - 11.6 miles

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • Luton Airport (LTN) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Mallard (Harvester) - ‬3 min drive
  • ‪Sunrise Cafe - ‬5 min drive
  • ‪The Plough - ‬7 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel near Warner Bros. Studio Tour London
You can look forward to a terrace, a garden, and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and ATM/banking services
  • Barbecue grills, wedding services, and 7 meeting rooms
Room features
All 71 rooms feature comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, travel cribs, and daily housekeeping

Similar properties

Exterior

Boxmoor Lodge

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
8.8 out of 10, Excellent, 705 reviews
Boxmoor Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is 1 mi (1.7 km) from Delta Force Paintball Hemel Hempstead and within 3 mi (5 km) of Boxmoor Golf Club and Rex Cinema. Gadebridge Park and The Snow Centre are also within 3 mi (5 km). Hemel Hempstead Station is 29 minutes by foot.

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Reviews

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.4

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 333 reviews
Rating 8 - Good. 109 out of 333 reviews
Rating 6 - Okay. 85 out of 333 reviews
Rating 4 - Poor. 43 out of 333 reviews
Rating 2 - Terrible. 30 out of 333 reviews

Reviews

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, amenities
Lovely staff … very welcoming… beautiful serene area. The pub across offers great food. The wifi didn’t work as well as i hoped.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, room was very clean and nice. An all round excellent stay
Stayed 1 night in Jun 2025

8/10 Good

Paul Thfc

Liked: Staff & service, amenities
The water running under the hotel was lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Ai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.
Stayed 1 night in Jun 2025

6/10 Okay

Abi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
plenty of carparking space. reception friendly and helpful. Hotel itself is dated and I said this to them at checkout. Can do with some revamping!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Staff & service

Definitely recommend.

Lovely location, friendly/helpful staff, great value.
Stayed 1 night in May 2025

8/10 Good

Ai Ling

Liked: Cleanliness, property conditions & facilities
Quietness and location.
Stayed 1 night in Jun 2025

6/10 Okay

Kazumi

Liked: Staff & service
Even we’ve checked in after 10:30 pm a lady in the reception was very nice and took us to the room. The room was quite old and basic but it was fine for sleep and having a shower.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Perfectly acceptable for the price. Friendly staff and a nice, clean room and bathroom. Shower pressure and temperature good too.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the service we received
Stayed 1 night in Jun 2025

6/10 Okay

Shilpa

Liked: Staff & service
Dated hotel. Needs a decent spruce up.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Very friendly . Arrived earlier than check in time but not a problem. 2 very friendly helpful staff, carried my bag to the room , informed about breakfast. Air conditioned room , perfectly clean
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness
The hotel itself could do with some upgrading, rooms need a mini fridge and bar doesnt offer rhe widest drink selection, but there is a pub across the road to make up for this. The staff couldn't have been more helpful and welcoming and this definitely added to what was overall a very pleasant place to stay for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but shower was lacking.

Whilst the room showed signs that it had recently refurbished, the bed was comfortable, room was a nice size. The water pressure for the shower was lacking, the rain shower was more like drizzle. Overall an enjoyable stay, staff were friendly and accommodating, the setting was lovely and breakfast was plentiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Although this hotel is slightly outdated, could probably do with a freshern up (the reception smelt a bit musky). The receptionist was lovely and the hotel staff very friendly. The bed was suprisingly comfortable and I slept well.
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could give 10 stars to this hotel, especially the staff who go above and beyond to make us feel comfortable. Starting from arrival, we were welcomed with a massive smile at the front desk. I will be back at this hotel. Thnak you all.
Stayed 1 night in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.
Stayed 2 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service
The hotel could do with updating. However, it was clean and comfortable. Staff were friendly and helpful. There are two excellent pubs across the road.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025

8/10 Good

Martin

No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road
Stayed 2 nights in May 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watermill

Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Stayed 1 night in Nov 2024

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