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Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Haven

Dining
Property video
Dining
Bar (on property)
Lobby
Hotel Haven, near Helsinki Cathedral and Stockmann, offers a welcoming retreat with a lobby fireplace and attentive staff. Guests enjoy an outdoor terrace, café, free in-room WiFi, three on-site restaurants, and practical amenities like dry cleaning and laundry.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Superior Room

9.6 out of 10
Exceptional
(46 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Unioninkatu 17, Helsinki, 00130

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 8 min walk - 0.5 miles
  • Finlandia Hall - 4 min drive - 1.2 miles
  • Olympic Stadium - 7 min drive - 2.0 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Stadin herkut - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Story - ‬3 min walk
  • ‪Pompier - ‬2 min walk

About this property

Hotel Haven

Luxury boutique hotel near Kauppatori Market Square
Located close to Helsinki Cathedral and Stockmann, Hotel Haven provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a fireplace in the lobby and car rentals on site.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Concierge services, meeting rooms, and a water dispenser
  • Smoke-free premises, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 137 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and travel cribs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees.

How much is parking at Hotel Haven?

Self parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Haven?

Check-out is at noon.

Where is Hotel Haven located?

Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square, Helsinki Cathedral, and Stockmann. Finlandia Hall and Helsinki West Terminal are also within 2 mi (3 km). Kauppatori Station and Etelaranta Station are within a 5-minute walk.

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Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025

10/10 Excellent

Caroline Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice big rooms. Great choice for central Helsinki.
Stayed 7 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

nelson

Liked: Staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 6 nights in Sep 2024

10/10 Excellent

laila

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel, will totally come back. Such a great location and rooms are great size and nicely decorated. Breakfast is fab too.
Stayed 6 nights in Aug 2024

10/10 Excellent

Perttu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and scenery
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second trip to this hotel this month -- a favourite for its quality and value and location. So close to restaurants and cafes, the market square, and the pleasures of walking and shopping downtown.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Helsinki !

We have stayed at the Haven a number of times, and it has always been an enjoyable experience. Great location, ever helpful reception team, well appointed and comfortable rooms, a cozy bar to meet friends or colleagues, and the breakfasts always tasty. We’ll be back…
Stayed 5 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend a stay here

Wonderful,relaxing stay. Beds very comfortable. Clean and quiet rooms. Breakfast has a wide selection and caters for gluten and dairy intolerances. Excellent location near Old Market.
Stayed 2 nights in Nov 2024

10/10 Excellent

KANTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with everything, especially the breakfast. I would stay there again next time and would recommend it to everyone!
Stayed 3 nights in Jul 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay near the harbour area.
Stayed 6 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a charming hotel in walking distance to everything. Our room was spacious and well thought out, the breakfast was delicious and the staff went out of their way to help us. I highly recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Lawal B

Liked: Cleanliness, staff & service, property conditions & facilities
Very good reception staff.
Stayed 5 nights in May 2023

10/10 Excellent

Dr. Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful choice👌

The hotel was v gd and central.. staff was fab.. food was so gd.. and service was great…
Stayed 3 nights in Aug 2024

10/10 Excellent

rosaura

Great location near attractions. Breakfast needs to add options
Stayed 1 night in Jan 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by waterfront markets, close to Senate Squares and the Esplanade and many great restaurants
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and nice rooms

Very friendly staff. Clean and spacious rooms. Very quiet. In the middle of Helsinki.
Stayed 1 night in Feb 2023

10/10 Excellent

Catherine Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

8/10 Good

Niladri

Liked: Amenities
This is a standard city hotel with a fantastic location. Should not be more than 3 star. The toiletries are very good. Mattress was okay, but pillows very soft. Breakfast was below average continental spread and you have to pay extra for hot food. House keeping poor and there was a foul smell from sewer as soon as you enter the room and this was eventually sorted on our last day of stay. Staff at Reception was helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Sandra

Disliked: Staff & service

Far away from 5 stars

The location is great and the beds are comfortable, but housekeeping and service are 3 star level. Housekeeping forgot to clean up from previous guest, forgot to refill mini bar and forgot various times to provide information that was asked for. The worst was the unfriendly faces from the personal at the breakfast and front desk. Despite the amazing location -overall very disappointing considering a 5 star property. Would not book again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erica Karinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay, one night only but a local friend highly recommended it and so I decided to try it. The room was very pleasant and surprisingly even with my horrific jet lag, instead of tossing and turning I had a wonderful sleep on the most comfortable mattress. The staff were super friendly and I had a lovely breakfast in a lovely space. If I ever return to Helsinki, I would want to stay there again.
Stayed 1 night in Oct 2025

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