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Hotel Haven

5.0 star property
Experience Finnish hospitality near Kauppatori Market Square, with three unique restaurants and cozy rooms to relax after exploring.

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Photo gallery for Hotel Haven

Daily buffet breakfast (EUR 30 per person) - Hotel Haven (Helsinki)
Property video
Suite (Town Square) | Minibar, in-room safe, desk, laptop workspace - Hotel Haven (Helsinki)
Exterior - Hotel Haven (Helsinki)
Courtyard - Hotel Haven (Helsinki)
Hotel Haven, near Helsinki Cathedral and Stockmann, offers a welcoming retreat with a lobby fireplace and attentive staff. Guests enjoy an outdoor terrace, café, free in-room WiFi, three on-site restaurants, and practical amenities like dry cleaning and laundry.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(49 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Town Square)

Suite (Town Square) | Minibar, in-room safe, desk, laptop workspace

Suite (Town Square)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Kaartinkaupunki, a neighborhood in Helsinki, Hotel Haven is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Kauppatori Market Square and Stockmann, while those looking for another kind of activity may want to check out Helsinki West Terminal. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Helsinki Ice Hall. Visit our Helsinki travel guide
Map
Unioninkatu 17, Helsinki, 00130

What's nearby

  • Scenic summer panorama of the Market Square (Kauppatori) at the Old Town pier in Helsinki, Finland, Shutterstock ID 154741178, Purchase Order: SP-1506 Go Guides, Order Number: , Client/Licensee: Faa P
    Kauppatori Market Square
    1 min walk - 0.1 miles
  • Senate Square showing a church or cathedral, a statue or sculpture and a monument
    Senate Square
    4 min walk - 0.3 miles
  • Helsinki Cathedral featuring heritage architecture and a church or cathedral
    Helsinki Cathedral
    6 min walk - 0.3 miles
  • Stockmann featuring signage and heritage architecture
    Stockmann
    8 min walk - 0.5 miles
  • University of Helsinki
    3 min walk - 0.2 miles

Getting around

  • Kauppatori Station
    2 min walk
  • Helsinki (HEC-Helsinki Central Train Station)
    12 min walk
  • Helsinki-Vantaa Airport (HEL)
    42 min drive

Restaurants

  • Kappeli
    2 min walk
  • Stadin herkut
    3 min walk
  • Salutorget
    3 min walk
  • Story
    3 min walk
  • Scandinavia Cafe
    3 min walk

About this property

Hotel Haven

Luxury boutique hotel near Kauppatori Market Square
Located close to Helsinki Cathedral and Stockmann, Hotel Haven provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a fireplace in the lobby and car rentals on site.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and luggage storage
  • A banquet hall, coffee/tea in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 137 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and travel cribs

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Haven?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Haven located?

Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square, Helsinki Cathedral, and Stockmann. Finlandia Hall and Helsinki West Terminal are also within 2 mi (3 km). Kauppatori Station is only a 2-minute walk and Etelaranta Station is 3 minutes.

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Reviews

Hotel Haven Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and airy with good storage. Bed was comfortable. Shower was excellent. Staff were always friendly and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good, though repetitive. Room was clean, very warm and cozy. The staff was friendly, always met with a smile - not so common on this side of Earth apparently. Location was perfect for tourists.
Stayed 4 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Excellent breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025

10/10 Excellent

Erica Karinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay, one night only but a local friend highly recommended it and so I decided to try it. The room was very pleasant and surprisingly even with my horrific jet lag, instead of tossing and turning I had a wonderful sleep on the most comfortable mattress. The staff were super friendly and I had a lovely breakfast in a lovely space. If I ever return to Helsinki, I would want to stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay with our family. The staff was excellent and super helpful and the breakfast was also exemplary. We look forward to coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, perfectly situated close to the Esplanad and the Baltic Sea. Quit and comfy room and beds, i.e. Perfect!
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff
Stayed 1 night in Mar 2025

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly lovely hotel

Wonderfully friendly and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in great location. Amazing breakfast and very friendly staff. Very happy with Hotel Haven.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, excellent staff and overall great property
Stayed 1 night in May 2024

10/10 Excellent

Yogendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to main attractions.
Stayed 4 nights in Aug 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Superb hotel in every respect. Warm and efficient welcome, rooms were luxurious and very comfortable, and a small fault in bathroom was very quickly repaired. Weekend queue for breakfast was unexpected but it was worth the wait. Fantastic location and id definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay downtown Helsinki - close to the Christmas market. Comfy beds, big rooms, used the gym, nice breakfast, great atmosphere in the lobby bar.
Stayed 2 nights in Dec 2024