See all properties

Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Haven

Exterior
Bar (on property)
Dining
Courtyard
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | 1 bedroom, minibar, in-room safe, desk

Grand Deluxe Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Balmuir Suite

Balmuir Suite | 1 bedroom, minibar, in-room safe, desk

Balmuir Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe

Grand Deluxe | 1 bedroom, minibar, in-room safe, desk

Grand Deluxe

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

Lux Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Hotel Lilla Roberts

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,000 reviews
Hotel Lilla Roberts

About the neighborhood

Map
Unioninkatu 17, Helsinki, 00130

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Helsinki Cathedral - 6 min walk - 0.4 miles
  • Stockmann - 8 min walk - 0.5 miles
  • Helsinki West Terminal - 6 min drive - 1.7 miles
  • Olympic Stadium - 7 min drive - 2.0 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Ravintola Kappeli - ‬2 min walk
  • ‪Pompier ESPA - ‬2 min walk
  • ‪Ravintola Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬4 min walk
  • ‪Kalakauppa E. Eriksson - ‬3 min walk

About this property

Hotel Haven

Luxury boutique hotel near Kauppatori Market Square
Located close to Helsinki Cathedral and Stockmann, Hotel Haven provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a fireplace in the lobby and car rentals on site.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, a water dispenser, and a 24-hour front desk
  • Multilingual staff, an elevator, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 137 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and travel cribs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Finnish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees.

How much is parking at Hotel Haven?

Self parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Haven?

Check-out is at noon.

Where is Hotel Haven located?

Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square, Helsinki Cathedral, and Stockmann. Finlandia Hall and Helsinki West Terminal are also within 2 mi (3 km). Kauppatori Station and Etelaranta Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025

10/10

Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10

Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025

10/10

Great stay in a povely room, convenient for everything
Stayed 2 nights in Feb 2025

10/10

The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025

10/10

Superb hotel
Stayed 2 nights in Dec 2024

10/10

Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10

The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10

Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10

Nice place to stay, close to several tourism places.
Stayed 2 nights in Sep 2024

10/10

So comfortable and quiet
Stayed 1 night in Jan 2025

10/10

Beautiful hotel with friendly staff and delicious breakfast.
Stayed 1 night in Oct 2024

10/10

Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

10/10

Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!
Stayed 3 nights in Mar 2025

10/10

Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024

10/10

Nice hotel with excellent breakfast close to main attractions, traditional market and ferry to Suomellina. Helpful staff.
Stayed 2 nights in Dec 2024

10/10

Stunning location and scenery
Stayed 1 night in Nov 2024

10/10

Great hotel
Stayed 2 nights in Aug 2024

10/10

Great location near the waterfront
Stayed 1 night in Nov 2024

10/10

Perfect location!
Stayed 6 nights in Sep 2024

10/10

Wonderful,relaxing stay. Beds very comfortable. Clean and quiet rooms. Breakfast has a wide selection and caters for gluten and dairy intolerances. Excellent location near Old Market.
Stayed 2 nights in Nov 2024

10/10

Good location. Little far from the metro but close to the market and tons of restaurants. Breakfast was perfect. Service was excellent! The courtyard is super cute, too bad it was too cold to enjoy it!
Courtyard
Breakfast room
Stayed 2 nights in Jan 2025

10/10

Very nice hotel in great location. Amazing breakfast and very friendly staff. Very happy with Hotel Haven.
Stayed 5 nights in Aug 2024

10/10

Central location close to main attractions.
Stayed 4 nights in Aug 2024

10/10

Modern hotel in heart of the capital with short walking distance to the most attractions in Helsinki. The staff were very helpful, the room was clean and cosy with complimentary drinks and snacks.
Stayed 1 night in Jan 2025