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Ardencaple Hotel by Greene King Inns

3.0 star property
Travelers enjoy garden dining and drinks at this welcoming inn where the staff's friendly service creates a charming atmosphere for relaxation

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Photo gallery for Ardencaple Hotel by Greene King Inns

Garden - Ardencaple Hotel by Greene King Inns (Helensburgh)
Breakfast and dinner served - Ardencaple Hotel by Greene King Inns (Helensburgh)
A room with a view of a body of water through a window, a chair with a folded towel, and a small table. - Ardencaple Hotel by Greene King Inns (Helensburgh)
A bar with shelves of spirits and craft beer, a refrigerated display, and a counter with a sign reading "300 YEARS OF BEAUTIFUL BEERS". - Ardencaple Hotel by Greene King Inns (Helensburgh)
A reception area with a wooden counter, a clock, a display of brochures, and a plaid sofa. - Ardencaple Hotel by Greene King Inns (Helensburgh)
The Ardencaple Hotel by Greene King Inns features beautiful gardens, a cozy bar, and a restaurant with delicious meals. Guests enjoy in-room WiFi, convenient self-parking, and a 24-hour front desk staffed by a helpful team that receives consistent praise.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A neatly made bed with floral pillows, a headboard with wall-mounted lamps, and framed botanical prints on the wall.

Double Room

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a bathroom visible through an open door.

Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a small table, two chairs, a TV, and a mirror.

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a small table, a mirror, and a television.

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double with a View

A window with a view of a beach and a road.

Double with a View

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Bathtub Grab Bars

A neatly made bed with floral-patterned pillows, two bedside lamps, and framed artwork on the wall.

Classic Double Room, Bathtub Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Helensburgh is home to Ardencaple Hotel by Greene King Inns. The area's natural beauty can be seen at Loch Lomond and Loch Lomond and The Trossachs National Park. Glenarn Gardens and Helensburgh Leisure Centre are also worth visiting. Visit our Helensburgh travel guide
View more Inns in Helensburgh
Map
Shore Road, Rhu, Helensburgh, Scotland, G84 8LA

What's nearby

  • A lake surrounded by hills and a sunset sky.
    Loch Lomond
    11 min drive - 7.3 miles
  • Glenarn Gardens
    2 min drive - 0.8 miles
  • John Muir Way - West
    2 min drive - 1.5 miles
  • Helensburgh Leisure Centre
    2 min drive - 1.5 miles
  • Hill House
    3 min drive - 1.9 miles

Getting around

  • Helensburgh Upper Station
    4 min drive
  • Glasgow International Airport (GLA)
    43 min drive

Restaurants

  • The Clyde Bar
    2 min drive
  • The Henry Bell
    3 min drive
  • The Commodore
    2 min drive
  • The Ashton
    3 min drive
  • Ardencaple Hotel
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Ardencaple Hotel by Greene King Inns pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ardencaple Hotel by Greene King Inns?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Ardencaple Hotel by Greene King Inns?

Check-out is at 11:00 AM.

Where is Ardencaple Hotel by Greene King Inns located?

Situated in Helensburgh, this inn is within 2 mi (3 km) of Glenarn Gardens, John Muir Way - West, and Helensburgh Leisure Centre. Hill House is 2.3 mi (3.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ardencaple Hotel by Greene King Inns Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 298 reviews
Rating 8 - Good. 104 out of 298 reviews
Rating 6 - Okay. 59 out of 298 reviews
Rating 4 - Poor. 21 out of 298 reviews
Rating 2 - Terrible. 14 out of 298 reviews

Reviews

Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great food. Pub was clean and beers were cold. Rooms were comfortable. Highly recommend if staying in Helensburgh.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stop on the waterfront with a good amount of parking, it's a nice quirky building with good food & drinks and a great team of staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Another lovely stay. Great friendly staff, good food and comfy rooms. Great views. Ticks all the boxes.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for break

Great place for break. Food is great. Bar is lovely and locals are very friendly. Dogs are very welcome.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Sun kuen

Liked: Cleanliness, room comfort

A hotel with good seaview

The hotel is located in front of the sea, the view is good, it is 10 mins drive to Helensburg downtown.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were instantly upgraded due to a leak caused by storm Amy in our room. The staff were so good and nothing was too much trouble for them. The breakfast was wonderful, we had the full Scottish breakfast and enjoyed a lovely meal and cocktails in one of two bars. Can’t fault this place! I’d go back for sure!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay at the Ardencaple hotel

Had a lovely stay. Everywhere has had a facelift and looks fantastic. Rooms are lovely and comfortable and staff can do enough. Parking is great a total little gem of a placez
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a charming older hotel with a lot of character. Rooms are quiet, clean & tidy. Stayed for a week & was extremely comfortable. Used their restaurant for all the breakfasts and sometimes their lunch or dinner menu’s too. There were a variety of options on the menu, good value and very satisfying.
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

paul

Disliked: Cleanliness, property conditions & facilities
Every day have to go to reception as radiator not working. Problem with the timer they said. Staff very good, polite and efficient.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice enough but nothing special

Room was clean and small but adequate. Reception very polite and helpfull. Breakfast poor only 3rd days breakfast much better. Bar seemed nice enough but busy had a meal in the breakfast room. Housekeeping could be improved
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience fab! My problem is solely with Hotels.com as when we arrived after booking a room for two adults and a child and then got to our room to see one double bed I popped and asked the reception about it and the (I think) manager of maybe the place or restaurant had a look for me and explained once booked through hotels.com they just pick a room and unfortunately our family rooms are all booked out and have no put up beds. With this we thought, look we are here one night, let’s just make it work,so we did. We met some friends downstairs in the restaurant at 5 for a meal and my goodness the food!! I had Katsu chicken and it was to die for. So so tasty! Followed by a chocolate brownie, wow! The food was top notch. Hubby had a bacon and cheese burger and our daughter had the kids nuggets and they also both enjoyed very much! We then went up to our room and our view was just stunning, overlooking the sea and both in daylight and at night was beautiful! We got up in the morning and there was a HUGE range of breakfast items laid out (continental) from toast, croissants, pastries, yoghurts, a good variety of cereals and so on with hot and cold drinks. My husband had the Scottish breakfast and I had eggs Benedict, again - stunning food! Would definitely come back to stay but would book direct! Thank you all
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and bar with a friendly atmosphere. Good value for money. Large parking area. With single glass windows and no heater the bathroom was a bit cold. Not a big problem though. Will stay again when in Helensburgh
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms good although with no control over heating i could find and see. came on late at night. Good location nit too far from centre and lovely views across to the bay. Standard greene king food good quality and options I would use again and good value
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly staff and lovely clean fresh room. We didn’t eat there but the food looked good. Only issue was check in and out. Had to ring the reception bell multiple times then go to bar and ask for help. If you fix this issue it will be a perfect place to stay. Would definitely go back
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Betty

Liked: Staff & service, property conditions & facilities
Staff helpful and friendly. No room available on arrival as Expedia had not contacted hotel. Not impressed with toenail clipping found on carpet which had not been hoovered. However was dealt with quickly by staff.
Toenail clipping found on carpet.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Teresa

Liked: Staff & service, room comfort

Average

Super comfy bed, good sized room & bathroom. Bathroom had quite a strange odour & the floor could do with a better clean. Two showers in the bathroom both of which did not have hot water, quite cold.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great escape with incredible views.

Have just had a wonderful 2 night stay. The outside is magnificent, but at night it has such a magical feel to it. We had dinner both nights in the bar area and it was idyllic and had a cosy feel to it. The fireplace was one of my favourite things, I have a great love of old decor and I adored the mix of old and new decor. The portions were incredible generous and would definitely recommend the burgers!. It’s been beautiful renovated throughout and I loved the country cottage style decor feel of our room. I think it’s a wonderful touch that all the rooms are named after paddle steamers and boats. The staff were all so friendly, welcoming and accommodating. The views are incredible too, both during the day and the twinkling lights at night.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad shower pressure.

The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but rubbish shower

The staff were really friendly and helpful, we arrived early and were allowed to drop our suitcase at reception whilst we went into town. We were also allowed to do an early check in which was really great. The bed was super comfortable, I did have to ask for extra pillows and toilet roll but this was provided promptly. The only let down was the shower, which was awfully low pressure and basically just a dribble. This was very disappointing. There were also no surfaces or shelves to put our toiletries, toothbrushes etc in the bathroom. Breakfast was nice, with a good selection to choose from. The location was great for us and overall we would stay again, however I would ask for a different room next time due to the rubbish shower.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Jocelyn

Disliked: Room comfort

Okay hotel

We stayed at the hotel for 4 nights in 2 rooms as a family. We had to ask for coffee and milk refills every day as these were not brought to our room by housekeeping. Also had to ask for toilet paper on one occasion. Was surprised breakfast wasn’t included for the price. Saturday night was very noisy due to a function downstairs. That said, staff were friendly and helpful when we asked for anything. Might have been a more pleasant stay had we been able to use the outside area but wet weather kept us indoors and didn’t find the pub or restaurant especially hospitable. I would recommend for a stop over but not for a long stay.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

APRIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the seafront. Generous breakfast with all options included in the room price. Very pretty old pub building and location. Free parking. Very good price. What more would you ask for!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little place, very cosy very good food would stay again
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Noel

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic staff and food, definitely coming back
Stayed 10 nights in Apr 2023
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations with very comfortable bed. The pub was really good for both dinner and breakfast. Would recommend this to anyone.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with fabulously good staff

Staff were excellent so helpful and hotel stay was especially good as it’s so dog friendly . Definitely recommend and return
Stayed 4 nights in Jul 2022