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Ardencaple Hotel by Greene King Inns

Property class: 3

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Garden - Ardencaple Hotel by Greene King Inns (Helensburgh)
Breakfast and dinner served, local cuisine - Ardencaple Hotel by Greene King Inns (Helensburgh)
Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi - Ardencaple Hotel by Greene King Inns (Helensburgh)
Lobby - Ardencaple Hotel by Greene King Inns (Helensburgh)
View from property - Ardencaple Hotel by Greene King Inns (Helensburgh)
The Ardencaple Hotel by Greene King Inns features beautiful gardens, a cozy bar, and a restaurant with delicious meals. Guests enjoy in-room WiFi, convenient self-parking, and a 24-hour front desk staffed by a helpful team that receives consistent praise.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double with a View

Double with a View | Beach/ocean view

Double with a View

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, Bathtub Grab Bars

Classic Double Room, Bathtub Grab Bars | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room, Bathtub Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Helensburgh is home to Ardencaple Hotel by Greene King Inns. The area's natural beauty can be seen at Loch Lomond and Loch Lomond and The Trossachs National Park. Glenarn Gardens and Helensburgh Leisure Centre are also worth visiting. Visit our Helensburgh travel guide
View more Inns in Helensburgh
Map
Shore Road, Rhu, Helensburgh, Scotland, G84 8LA

What's nearby

  • Loch Long
    Loch Long
    13 min drive - 9.3 miles
  • Glenarn Gardens
    2 min drive - 0.8 miles
  • Helensburgh Leisure Centre
    2 min drive - 1.5 miles
  • John Muir Way - West
    2 min drive - 1.5 miles
  • Hill House
    4 min drive - 1.9 miles

Getting around

  • Helensburgh Upper Station
    4 min drive
  • Glasgow International Airport (GLA)
    43 min drive

Restaurants

  • The Ashton
    3 min drive
  • Ardencaple Hotel
    1 min walk
  • The Clyde Bar
    2 min drive
  • Sugar Boat
    3 min drive
  • The Henry Bell
    3 min drive

About this property

Ardencaple Hotel by Greene King Inns

Property highlights
At Ardencaple Hotel by Greene King Inns, you can look forward to a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this inn include:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ardencaple Hotel by Greene King Inns have amenities such as free WiFi.
More conveniences in all rooms include:
  • 30-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Ardencaple Hotel Helensburgh
Ardencaple Hotel
Ardencaple Helensburgh
Ardencaple Hotel Greene King Inns Helensburgh
Ardencaple Hotel Greene King Inns
Ardencaple Greene King Inns Helensburgh
Ardencaple Greene King Inns
Inn Ardencaple Hotel by Greene King Inns Helensburgh
Helensburgh Ardencaple Hotel by Greene King Inns Inn
Inn Ardencaple Hotel by Greene King Inns
Ardencaple Hotel by Greene King Inns Helensburgh
Ardencaple Hotel
Ardencaple Greene King Inns
Ardencaple By Greene King Inns
Ardencaple Hotel by Greene King Inns Inn
Ardencaple Hotel by Greene King Inns Helensburgh
Ardencaple Hotel by Greene King Inns Inn Helensburgh

Frequently asked questions

Is Ardencaple Hotel by Greene King Inns pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ardencaple Hotel by Greene King Inns?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Ardencaple Hotel by Greene King Inns?

Check-out is at 11:00 AM.

Where is Ardencaple Hotel by Greene King Inns located?

Situated in Helensburgh, this inn is within 2 mi (3 km) of Glenarn Gardens, John Muir Way - West, and Helensburgh Leisure Centre. Hill House is 2.3 mi (3.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ardencaple Hotel by Greene King Inns Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 96 out of 293 reviews
Rating 8 - Good. 103 out of 293 reviews
Rating 6 - Okay. 59 out of 293 reviews
Rating 4 - Poor. 21 out of 293 reviews
Rating 2 - Terrible. 14 out of 293 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stop on the waterfront with a good amount of parking, it's a nice quirky building with good food & drinks and a great team of staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were instantly upgraded due to a leak caused by storm Amy in our room. The staff were so good and nothing was too much trouble for them. The breakfast was wonderful, we had the full Scottish breakfast and enjoyed a lovely meal and cocktails in one of two bars. Can’t fault this place! I’d go back for sure!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Another lovely stay. Great friendly staff, good food and comfy rooms. Great views. Ticks all the boxes.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

paul

Disliked: Cleanliness, property conditions & facilities
Every day have to go to reception as radiator not working. Problem with the timer they said. Staff very good, polite and efficient.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for break

Great place for break. Food is great. Bar is lovely and locals are very friendly. Dogs are very welcome.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Sun kuen

Liked: Cleanliness, room comfort

A hotel with good seaview

The hotel is located in front of the sea, the view is good, it is 10 mins drive to Helensburg downtown.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay at the Ardencaple hotel

Had a lovely stay. Everywhere has had a facelift and looks fantastic. Rooms are lovely and comfortable and staff can do enough. Parking is great a total little gem of a placez
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a charming older hotel with a lot of character. Rooms are quiet, clean & tidy. Stayed for a week & was extremely comfortable. Used their restaurant for all the breakfasts and sometimes their lunch or dinner menu’s too. There were a variety of options on the menu, good value and very satisfying.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice enough but nothing special

Room was clean and small but adequate. Reception very polite and helpfull. Breakfast poor only 3rd days breakfast much better. Bar seemed nice enough but busy had a meal in the breakfast room. Housekeeping could be improved
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms good although with no control over heating i could find and see. came on late at night. Good location nit too far from centre and lovely views across to the bay. Standard greene king food good quality and options I would use again and good value
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and bar with a friendly atmosphere. Good value for money. Large parking area. With single glass windows and no heater the bathroom was a bit cold. Not a big problem though. Will stay again when in Helensburgh
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Betty

Liked: Staff & service, property conditions & facilities
Staff helpful and friendly. No room available on arrival as Expedia had not contacted hotel. Not impressed with toenail clipping found on carpet which had not been hoovered. However was dealt with quickly by staff.
Toenail clipping found on carpet.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Teresa

Liked: Staff & service, room comfort

Average

Super comfy bed, good sized room & bathroom. Bathroom had quite a strange odour & the floor could do with a better clean. Two showers in the bathroom both of which did not have hot water, quite cold.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly staff and lovely clean fresh room. We didn’t eat there but the food looked good. Only issue was check in and out. Had to ring the reception bell multiple times then go to bar and ask for help. If you fix this issue it will be a perfect place to stay. Would definitely go back
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great escape with incredible views.

Have just had a wonderful 2 night stay. The outside is magnificent, but at night it has such a magical feel to it. We had dinner both nights in the bar area and it was idyllic and had a cosy feel to it. The fireplace was one of my favourite things, I have a great love of old decor and I adored the mix of old and new decor. The portions were incredible generous and would definitely recommend the burgers!. It’s been beautiful renovated throughout and I loved the country cottage style decor feel of our room. I think it’s a wonderful touch that all the rooms are named after paddle steamers and boats. The staff were all so friendly, welcoming and accommodating. The views are incredible too, both during the day and the twinkling lights at night.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but rubbish shower

The staff were really friendly and helpful, we arrived early and were allowed to drop our suitcase at reception whilst we went into town. We were also allowed to do an early check in which was really great. The bed was super comfortable, I did have to ask for extra pillows and toilet roll but this was provided promptly. The only let down was the shower, which was awfully low pressure and basically just a dribble. This was very disappointing. There were also no surfaces or shelves to put our toiletries, toothbrushes etc in the bathroom. Breakfast was nice, with a good selection to choose from. The location was great for us and overall we would stay again, however I would ask for a different room next time due to the rubbish shower.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad shower pressure.

The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jocelyn

Disliked: Room comfort

Okay hotel

We stayed at the hotel for 4 nights in 2 rooms as a family. We had to ask for coffee and milk refills every day as these were not brought to our room by housekeeping. Also had to ask for toilet paper on one occasion. Was surprised breakfast wasn’t included for the price. Saturday night was very noisy due to a function downstairs. That said, staff were friendly and helpful when we asked for anything. Might have been a more pleasant stay had we been able to use the outside area but wet weather kept us indoors and didn’t find the pub or restaurant especially hospitable. I would recommend for a stop over but not for a long stay.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little place, very cosy very good food would stay again
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Noel

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic staff and food, definitely coming back
Stayed 10 nights in Apr 2023
Verified

6/10 Okay

Robert

Liked: Staff & service, amenities
When the room is cleaned the vacuum cleaner does not get up to the skirting board and there is dust. The sink also did not have a plug.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations with very comfortable bed. The pub was really good for both dinner and breakfast. Would recommend this to anyone.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with fabulously good staff

Staff were excellent so helpful and hotel stay was especially good as it’s so dog friendly . Definitely recommend and return
Stayed 4 nights in Jul 2022
Verified

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great… totally felt like I was in an Agatha Christie novel… great vegan options too… my room was cute and clean… only complaint was the obvious damage of something previous on the ceiling so it felt a little less special.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 2 nights in Feb 2025