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Best Western Helena/Capitol Hotel

2.5 star property
Hotel in Helena with a casino and airport shuttle service

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Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.5 miles
  • Montana State Capitol - 8 min walk - 0.5 miles
  • Cathedral of St. Helena - 3 min drive - 1.1 miles
  • Carroll College - 4 min drive - 1.7 miles
  • Helena Civic Center - 4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in the city center, remodeled in 2024
You can look forward to a free roundtrip airport shuttle, a casino, and dry cleaning/laundry services at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers breakfast, brunch, lunch, and kids' meals. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and tour/ticket assistance
  • Coffee/tea in the lobby, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Helena/Capitol Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Helena/Capitol Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 mi (3 km).

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Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 436 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Very comfortable rooms and very clean. Good price too!
Stayed 1 night in May 2025

10/10 Excellent

Annegret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a trip from Texas to Canada and reserved the room while driving. The hotel was very easy to find. The gentleman at the reception was very friendly and recommended a close by restaurant. The room was clean, quiet and we had a great restful sleep.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the service and how friendly people were.
Stayed 2 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small casino and bar attached was pretty cool
Stayed 4 nights in Apr 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, clean, easy access to restaurants gas stations. It was a bit noisy early morning the doors closing where pretty loud. Other than that great experience.
Stayed 2 nights in May 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good!
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a very nice and economical choice for the area.
Stayed 1 night in Jan 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older building but the room was nice and comfortable they restaurant however with the free breakfast was one of the worst places I've ever eaten in my life it was absolutely horrible
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except....shower water pressure was beyond awful. I understand the concept of saving water but my shower had to be twice as long as normal (just to rinse off) thus...wasting more water. People look forward to a nice refreshing shower when traveling but this is not it.
Stayed 5 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely accommodating with my last minute reservation and made my stay very enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing, super helpful and friendly. The location is good, lots of food and shopping options close by. We had the large king room, it had a nice kitchenette, and lots of natural light.
Stayed 1 night in Feb 2025

8/10 Good

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good! Quite clean! Beds were comfortable. Staff member didn’t explain breakfast situation (where to go, hours etc) at check in. I would stay there again
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Rooms had comfortable bed but pillows sucked. No bath towels, we had to call for them. We hot 2 breakfast vouchers but when we went for breakfast it was closed! Went to lobby for coffee and it was cold.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Helpful and attentive staff makes for a friendly atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Rick and Evy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine and matched our expectation for the price. Please let someone know the hvac in room 112 was making some noise during our two night's stay. I meant to tell the front desk at check out but for
Stayed 2 nights in Apr 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent!!
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very comfortable beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service
Average hotel building, but it was clean and great breakfast. Staff were very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great breakfast option in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Amenities, property conditions & facilities
The room was spotless with comfortable beds and plenty of ports for charging electronics. The staff were lovely and the complimentary breakfast was amazing. 5/5!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place - would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, clean room. Easy check in/out.
Stayed 1 night in Nov 2024