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Best Western Helena/Capitol Hotel

2.5 star property
Travelers find a perfect balance of relaxation and excitement at this centrally located hotel with WiFi, an on-site casino, and extended parking options

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Photo gallery for Best Western Helena/Capitol Hotel

Lobby - Best Western Helena/Capitol Hotel (Helena)
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing - Best Western Helena/Capitol Hotel (Helena)
Desk, laptop workspace, blackout drapes, soundproofing - Best Western Helena/Capitol Hotel (Helena)
Exterior - Best Western Helena/Capitol Hotel (Helena)
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing - Best Western Helena/Capitol Hotel (Helena)
In the heart of the city center, Best Western Helena/Capital Hotel welcomes guests with fresh, revitalized spaces. Enjoy a meal at Family Roots restaurant, connect with WiFi, or visit the on-site casino. Dry cleaning services and extended parking add convenience to your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Helena, Best Western Helena/Capitol Hotel is in the city center and near the airport. Montana Historical Society Museum and Holter Museum of Art are cultural highlights, and some of the area's landmarks include Cathedral of St. Helena and Reeder's Alley. Great Northern Carousel and Exploration Works are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Helena travel guide
Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • Panoramic View Capital Dome Helena Montana State Building
    Montana State Capitol
    9 min walk - 0.5 miles
  • Cathedral of St. Helena featuring a church or cathedral, heritage architecture and a garden
    Cathedral of St. Helena
    3 min drive - 1.3 miles
  • Montana Historical Society Museum
    9 min walk - 0.5 miles
  • Carroll College
    4 min drive - 1.8 miles
  • Great Northern Carousel
    4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional)
    6 min drive

Restaurants

  • McDonald's
    6 min walk
  • Panera Bread
    3 min walk
  • Lewis & Clark Brewery & Tap Room
    3 min drive
  • Wendy's
    5 min walk
  • Rise And Shine Cafe
    11 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in the city center, remodeled in 2024
You can look forward to a free roundtrip airport shuttle, a casino, and dry cleaning/laundry services at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers brunch, lunch, and kids' meals. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Full breakfast (surcharge), RV/bus/truck parking, and meeting rooms
  • Free newspapers, a computer station, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and housekeeping

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Days Inn by Wyndham Helena
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
8.6 out of 10, Excellent, 37 reviews
Days Inn by Wyndham Helena
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Helena/Capitol Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 mi (3 km).

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Reviews

Best Western Helena/Capitol Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Place and location
Stayed 1 night in Aug 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean. Check in Desk clerk was very courteous
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property, nice rooms, excellent staff.
Stayed 1 night in Oct 2025

10/10 Excellent

slater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a nice place, in a good location. Clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhe

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was one of the best motel breakfasts I have ever had, with real eggs, bacon, sausage one morning, and French toast, bacon, and hash browns the next.
Stayed 3 nights in Oct 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean, the staff were very friendly and ver helpfull. Overall will recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

slater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was in good shape. Clean and tidy. Quiet stay, good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Helena. Clean, comfortable beds, great staff and service.
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Amaan

Liked: Cleanliness, amenities, property conditions & facilities
Staff helped me store my cargo and keep it safe. Excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice. The front desk helped me out so many times
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Although there was a mixup and confusion during our checkin process, the staff made arrangements to accomodate us. Staff was very kind and helpful. Rooms were clean and breakfast was outstanding. Special thanks to Kristen who allowed our special needs group access to a conference room where they could sit and enjoy their lunch
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price this was a great hotel to stay at. Awesome made to order breakfast. Very clean
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Clean in rooms and surroundings. Would stay here again. Water pressure sucked but that's no big deal to me.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Front desk staff was very nice. Room was clean, very comfortable bed. Breakfast was made to order and good.
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaochen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Greg E

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean. The staff was very nice and easy to work with. It was a pleasure staying there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy hotel, convenient location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing stay were super friendly, room was current, clean, bright, quiet. Would stay again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options close by
Stayed 1 night in Jul 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place was super clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

KAARON

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Complimentary breakfast at The Crooked Frog was great. Room was clean and tidy.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Front desk staff exceptional especially Kristen. Clean and very comfortable.
Stayed 3 nights in Jun 2025