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Best Western Helena/Capitol Hotel

2.5 star property
Travelers find a perfect balance of relaxation and excitement at this centrally located hotel with WiFi, an on-site casino, and extended parking options

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Photo gallery for Best Western Helena/Capitol Hotel

A modern living room with a sofa, a coffee table, a TV, and a kitchen area with a sink and countertop. - Best Western Helena/Capitol Hotel (Helena)
A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains. - Best Western Helena/Capitol Hotel (Helena)
A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp. - Best Western Helena/Capitol Hotel (Helena)
A hotel room with a flat-screen TV mounted on the wall, a red armchair, a grey sofa, a small white table, and a standing lamp. - Best Western Helena/Capitol Hotel (Helena)
A Best Western hotel entrance with a covered walkway, large windows, and a clear sky. - Best Western Helena/Capitol Hotel (Helena)
In the heart of the city center, Best Western Helena/Capital Hotel welcomes guests with fresh, revitalized spaces. Enjoy a meal at Family Roots restaurant, connect with WiFi, or visit the on-site casino. Dry cleaning services and extended parking add convenience to your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

Desk, laptop workspace, blackout drapes, soundproofing

1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

A living room with a sofa, armchairs, a rug, and a painting on the wall.

1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Accessible - 1 Queen. Mobility Accessible. Walk In Shower. Main Building. Recliner. Non-Smoking

A living room with a sofa, armchairs, a rug, and a painting on the wall.

Accessible - 1 Queen. Mobility Accessible. Walk In Shower. Main Building. Recliner. Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a microwave, a chair, and a TV on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Helena, Best Western Helena/Capitol Hotel is in the city center and near the airport. Montana Historical Society Museum and Holter Museum of Art are cultural highlights, and some of the area's landmarks include Cathedral of St. Helena and Reeder's Alley. Great Northern Carousel and Exploration Works are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Visit our Helena travel guide
Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • A historic building with a dome and statue, surrounded by mountains and a valley.
    Montana State Capitol
    9 min walk - 0.5 miles
  • A large church with a red roof and two tall spires.
    Cathedral of St. Helena
    3 min drive - 1.3 miles
  • Montana Historical Society Museum
    9 min walk - 0.5 miles
  • Original Governor's Mansion
    4 min drive - 1.6 miles
  • Cathedral Church of St. Peter
    4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional)
    6 min drive

Restaurants

  • McDonald's
    6 min walk
  • Panera Bread
    3 min walk
  • Wendy's
    5 min walk
  • Lewis & Clark Brewery & Tap Room
    3 min drive
  • Burger King
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 16 2026 to November 1 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 mi (3 km).

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Reviews

Best Western Helena/Capitol Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1013 reviews
Rating 8 - Good. 257 out of 1013 reviews
Rating 6 - Okay. 115 out of 1013 reviews
Rating 4 - Poor. 63 out of 1013 reviews
Rating 2 - Terrible. 60 out of 1013 reviews

Reviews

Verified

10/10 Excellent

P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff were super nice and helpful. The restaurant is under renovation, but the free continental was great for not having a kitchen. We will stay there again on our next visit.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant! The family room was perfect!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Gatieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient. Staff are friendly and willing to accommodate.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the breakfast was good. Clean space.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t great but everything else was clean.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was very clean. Staff was extremely friendly and accommodating. Breakfast was great. Would absolutely recommend
Stayed 5 nights in May 2026
Verified

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Amenities
The 3 bed room was nice set up. Thr floors were dirty even after they came in and mopped, the room smelled like mold, had to leave windows open. There was no pool, breakfast was 90% microwave food, no hot breakfast. I.was excited to stay there but I won't go back
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Stephen

Good selection for breakfast,and helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lydia Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with everything you needed and very friendly staff we are definitely coming back
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was clean and bed comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hiltrudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great experience. The staff was friendly, knowledgeable and welcoming.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the restaurant wasn’t open they still provided a breakfast.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, amenities were great, and beds were comfortable. We did not eat breakfast at the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Flora

Liked: Cleanliness, amenities
The staff is wonderful. The rooms are clean. It’s a great place to stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The restaurant was closed because of a pipe burst, but the beds were very comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Ideal location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & staff was very friendly & accommodating. The rooms weren’t very soundprooof, & the breakfast was just ok.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous thank you very much
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming to pets.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Place and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just arrived later in the evening. Spent the night. Fantastic staff. Clean comfortable room. Restaurant under renovatio. After flood damage so continental breakfast was fresh and simple. Really great place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, Chris & Robert.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property, nice rooms, excellent staff.
Stayed 1 night in Oct 2025