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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, a quick walk to Unicoi State Park

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 393 reviews
Days Inn by Wyndham Helen

About the neighborhood

Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Charlemagne's Kingdom - 1 min walk - 0.0 miles
  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles
  • Unicoi State Park - 1 min drive - 0.3 miles
  • Helen Tubing & Helen Water Park - 3 min drive - 1.3 miles

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a firepit. Stay connected with free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), a vending machine, and coffee/tea in the lobby
  • A computer station, a TV in the lobby, and a water dispenser
  • Barbecue grills and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Quality Inn Downtown Helen boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Does Quality Inn Downtown Helen have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to December 31.

Is Quality Inn Downtown Helen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Quality Inn Downtown Helen?

Self parking is available for USD 5.00 per day.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Check-out is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

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Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 941 reviews
Rating 8 - Good. 285 out of 941 reviews
Rating 6 - Okay. 163 out of 941 reviews
Rating 4 - Poor. 84 out of 941 reviews
Rating 2 - Terrible. 74 out of 941 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Loved it, walking distance to so much fu n. Beautiful pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Best staff, friendly and outstanding! Great location everything is within in walking distance!
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Clean rooms staff are very helpful!!
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time staying here. Great location to walk to everything in Helen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to areas shopping and dinning
Stayed 1 night in Apr 2025

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Old buildings, but close as you can get to everything.
Stayed 1 night in May 2025

10/10 Excellent

CATHERINE

Liked: Amenities, property conditions & facilities
We loved that it was walking distance to shops and dining .
Stayed 1 night in Mar 2025

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near every walking distance to shops and restaurants and coffee shop. excellent.
Stayed 2 nights in May 2025

8/10 Good

Ceth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look updated Staff is nice. Didn’t know they charge five dollars for parking though, but that’s not bad for one day.
Stayed 1 night in May 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place! Unfortunately the pool was close
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice older hotel walkable for town good parking. No cable tv Wi-Fi only unusable for me ( 70 not high tech ), shower curtain rod was almost off the wall breakfast and coffee nothing special and a parking charge I don’t understand at all ? Plenty of hotels in town I don’t think I would stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we could not stay here, I had to take my family down the street to a different hotel. The room was damp feeling, mildew smell and stains all over the e bed and couch. I walked in the room and turned around and walked right back out. Couldn’t do it. I do not recommend, I was not eligible for a refund so I paid for two rooms that night. If your staying in Helen, GA just book a room at the Holiday Inn Express.
Stayed 1 night in Jun 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Updated showers would make a huge difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful, super friendly. The rooms are very nice, clean and beds are very comfortable. The price was very reasonable. Will definatly be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near to everything .
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and location was perfect, easy access to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was great no problems at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful with our large group including my wheelchair-bound child. They made sure we had parking available to get him in and out of the car. The room was plenty big enough for all 6 of us and clean. Location of the hotel was so convenient for all of us to get around Helen without having to use the car at all. Breakfast options at the hotel are the main part of any of my negative review. But Betty’s is next door and has great options.

10/10 Excellent

Roger

Nice town, nice room.
Stayed 1 night in Dec 2024

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Yeneisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024