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Quality Inn Downtown Helen

2.5 star property
Travelers can start their day with a complimentary continental breakfast before relaxing by the inviting lobby fireplace at this convenient downtown retreat.

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool - Quality Inn Downtown Helen (Helen)
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi - Quality Inn Downtown Helen (Helen)
Free daily continental breakfast - Quality Inn Downtown Helen (Helen)
Lobby - Quality Inn Downtown Helen (Helen)
Exterior - Quality Inn Downtown Helen (Helen)
Quality Inn Downtown Helen is close to Unicoi State Park. Guests enjoy free continental breakfast, a welcoming lobby with a fireplace, and WiFi in all rooms. Visitors praise the attentive staff and practical location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Helen, Quality Inn Downtown Helen is in the entertainment district and in the mountains. Yonah Mountain Vineyards and Frogtown Cellars are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unicoi State Park and Chattahoochee National Forest. Don't miss out on a visit to North Georgia Zoo. Spend some time exploring the area's activities, including winery tours. Visit our Helen travel guide
Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Helen_UnicoiHillPark_553248621532656547-2
    Unicoi Hill Park
    1 min walk - 0.1 miles
  • Helen Arts & Heritage Center
    Helen Arts & Heritage Center
    4 min walk - 0.3 miles
  • Unicoi State Park
    Unicoi State Park
    6 min walk - 0.4 miles
  • Helen_HelenFesthalle_553248621587587020-5-2
    Helen Festhalle
    7 min walk - 0.4 miles
  • Helen_AlpineHelen-WhiteCountyConventionandVisitorsBureau_553248621561884251-2
    Alpine Helen/White County Convention and Visitors Bureau
    18 min walk - 1.0 mile

Restaurants

  • Hofbrauhaus Restaurant
    5 min walk
  • Helen Festhalle
    10 min walk
  • Bigg Daddys Restaurant & Tavern
    15 min walk
  • Two Tire Tavern
    3 min walk
  • Campfire Gather Round
    15 min walk

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a firepit. Stay connected with free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), coffee/tea in the lobby, and a computer station
  • A water dispenser, a TV in the lobby, and barbecue grills
  • A vending machine and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Quality Inn Downtown Helen boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Does Quality Inn Downtown Helen have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to December 31.

Is Quality Inn Downtown Helen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.00 per day.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Check-out is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Downtown Helen Reviews

7.8

Good

7.8

Cleanliness

9.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 415 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 77 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute. Great place to stay. It was clean and very conveniently located in the downtown. Lots of restaurants and shops within walking distance.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was nice very welcoming staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main street. The staff were amazing. Will stay here again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and was in a good location. Breakfast was simple and could have used some eggs and bacon
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location! Currently updating the interior and exterior.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They charge $40 for pets per night which I think is too much.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kalyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, walking distance to about everything! We would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Honest little motel. Nothing great but with the location being downtown Helen, it was great. Staff excellent, breakfast was outstanding. Downside as a guest paying 5.00 a day/night for parking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Very clean and great customer service. Already booked our next stay for next month!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and the staff was really nice. Best of all clean rooms and the smell of cleanliness when you enter the room it's a big plus. Parking was safe even though there was a $5 parking fee from a debit card on file being there was no deposit as the rest of the hotels in town have 50 to $100 deposit which is returnable but still makes a lot easier when you don't have a lot of funds and you want to have a lot of fun. Recommended stay again every time I come I'll go there thanks had a wonderful trip
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms and well kept property. I stayed only one night since I was on my way home from Chattanooga where I had a really bad experience with my hotel there. But this hotel was a reward for my previous experience. Definitely I will stay here next time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, clean and decent. Not much for breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sheyla

Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Limaris

Liked: Cleanliness, staff & service
Clean rooms, excellent staff, breakfast could include hot proteins.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aritza

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff supper friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the service was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elwin

Liked: Cleanliness, amenities, property conditions & facilities
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price, friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well thought out. Clean room, nice outdoor area, good parking and very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Moet

Liked: Cleanliness, property conditions & facilities
Everything I Love This Place Always Clean Great Customer Service Always Polite & Helpful Great Atmosphere Quiet Always Pleased With Every Stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
No issues. Front desk staff was great.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Maria

Liked: Room comfort
I have to pay for the parking Breakfast limited Staff friendly Clean room
Stayed 1 night in Dec 2025